Victor Yu

16200 Sand Canyon Ave

Irvine, 92618
(949) 764-4624
Very good experience, thank you for caring. - P.M
The whole experience was excellent. - E.K
Good service. - S.W
A very diligent and friendly team! - O.K
Felt being taken care good. - M.C
Everyone was extremely nice and professional. It was really the ideal situation. I felt very comfortable throughout the entire process - M.S
This was my 3rd colonoscopy performed by Dr. Yu and as with the first two everything was performed on time and professionally. Could not ask for a more successful procedure. And receiving the complete report with photographs when we left the office was a bonus we appreciated. Thank you Dr. Yu and your staff.James Ishihara - J.I
The nursing staff did an excellent job prepping me for the procedure. I had some of the best experiences with getting IV started, despite being very dehydrated. - N.N
Very happy with the service I received. - T.D
All the staffs were excellent, knowledgeable, Super friendly. Thank you very much. - T.W
Awesome staff who were considerate and kind. Super friendly and professional. Thank you - R.B
Very efficient and professional. - J.H
I am satisfied with the service I have received so far. - G.H
great services. - H.Z
Experience is good. Dr Yu is very caring, patient, and professional. The wait time is a little long, though understandable given the circumstances. - Y.T
Everything was great, from the time I walked into the office until my release. Staff friendly and efficient. - P.G
I truly had an excellent experience from the time I walked in until I left. Everyone was so kind, patient, thorough, professional and made me feel completely comfortable which subsided any anxiety I had about having this procedure. The communication was outstanding with phone calls, emails and texts. This was truly the best overall medical experience I've had to date. I've already recommended this doctor and his staff to my friends. If I had to assign a grade, it would be A - M.M
Everything was as scheduled. The procedure was completed meeting y expectation. - C.Y
Very easy comfortable and organized.Very well done. - G.S
Outstanding service all around!! From the insertion of the IV to wheelchair service out the door - excellent - B.W
Great experience. I don't know if it was because of the quarantine, and therefore fewer patients, but it was easy from start to finish. On time, good amount of interaction with all involved. Dr Yu is great! I will definitely choose this facility next time. - C.C
I can't say enough words to express my gratitude for the excellent service I received at Hoag. Everyone was attentive to my needs.Doctor Yu and his team are to be congratulated for their professionalism and expertise.Thank you all, Joseph Plascencia - J.P
Very accommodating and kind staff. Everyone made the experience easy. Thank you. - M.A
Very good service - F.H
I appreciate very much the attentiveness, courtesy and expertise of all the personnel who attended to me.A very pleasant experience.Joe Plascencia - J.P
I feel very good. Thank you Dr. Yu. - J.Z
All the staff and physicians were great. - A.C
Very positive experience. All the staff, doctors, and nurses were professional, kind and proficient. - M.F
The office staff was very helpful when i called. They showed a real concern. Not that i would look forward to my next colonoscopy but i would certainly come back. I have already referred a friend. Thanks again,Bill Cardillo - B.C
Excellent service and treatment by nurses, doctors, and staff! - R.Y
Everyone was terrific from the moment I arrived, from the woman who admitted me to the nurse who wheeled me out to the car and all the others in-between. I felt well taken care of and felt that I was in good hands all around. Everything was Excellent. - R.R
Toda la atención del staff excelente, el desempeño del doctor excelente, resolvió mis preguntas e inquietudes y uso en la conversación palabras sencillas para que todo el proceso fuera más comprensible para mi.Gracias :) - G.T
Everything was well managed and done in a timely manner. - C.S
Dr. Yu and the entire staff was friendly, informative, and all made me feel as comfortable as possible. I had complete confidence in eveyone of whom I had contact. - T.W
Everyone is very nice and answered my questions patiently, and my nervousness is reduced to the miminum. Dr. Yu is exceptionally professional and explained everything very clearly. Thank you very much! - P.Z
Everyone is very nice and answered my questions patiently, and my nervousness is reduced to the miminum. Dr. Yu is exceptionally professional and explained everything very clearly. Thank you very much! - P.Z
Professional and relaxing environment - T.C
Dr Yu and support staff, thank you for your five star treatment..much appreciated. - A.O
Could not have been any better. - J.D
Everything went as smoothly as i could have imagined. The only real hassle i experienced was that i wasn't told ahead of time that after i had my COVID-19 test i would have to quarantine myself at home. Makes total sense, but i wasn't prepared for not being able to run errands for the few days before my procedure. Everything worked out fine, just a small irritation. - D.S
Friendly staff. Place was quiet and clean. Got out Really fast and feel great. - P.L
great staff from front desk to pre/post op nurses - L.H
this is the first time I have a colonoscopy and I have taken good care of it. very careful and at ease - J.C
Dr. Yu and all staffs are very very good. - F.W
Very nice experience. - H.C
Great - F.H
I was impressed with the friendly, yet serious and efficient manner in which the colonoscopy procedure was conducted. Each phase, from registration through discharge, was handled with extreme professionalism. - C.K
Everything was great. There were not any hand sanitizers on the walls in the bay where I was or on the Tray table the nurse works on . When I came back from the bathroom I was looking for sanitizer. I washed my hands but did touch a door handle. I also did not see any sanitizers on the wall from the bathroom back to my bay to use. Everyone was great & efficient - B.D
very relaxing. i have full confidence in Dr. Yu and staff. - R.M
It was my first treatment and we will have to see if it helped. - D.H
very nice experience. - Chih Kuo
Everyone was very helpful and friendly . - D.C
This morning’s procedure was done in a very efficient run facility. Dr Yu, Dr Dunn, and their staff were very safety conscious and I was treated with respect and consideration. I felt that all went very smoothly and am confident my biopsy will come back with good results from the lab. Thank you for providing me with the pictures from my procedure. - L.C
Professional physician, nurses and staff. - S.S
Everything went very smooth from start to finish. Staff was kind and worked well as a team. - I.H
The Doctors and staff were wonderful. Thank you for all of the helps. - V.P
Everything from start to finish was as good as it could be. Starting with making the appointment with Jennifer. When I got to the facility everyone was extremely helpful and patient, even though they were all dealing with new protocols because of Covid-19. I don't remember all the nurses names but Olivia and the first prep nurse I saw tried hard to keep me calm (I do suffer from white coat syndrome). Doctor Yu was clear and calming in expaining the process. I had not met him, but I'm so happy that my primary physician (Dr. Cao) refered me to him. If any asks me I would absolutely recommend Dr. Yu.thank you all for making this experience as good as any colonoscopy could be. - B.B
Always a positive experience with Hoag - B.C
xxx - R.L
The staff at the endoscopy center were very friendly and professional. - A.J
very nice staff and professional doctor, thank you for your service. - Y.Z
Staff was great right from the beginning. Facility was prepared and following Covid guidelines. Everyone was pleasant and helpful. The doctors and nurses explained everything and answered any questions I may have asked. I was in and out very quickly - K.T
Excellent care and communication from Staff and Dr. Yu. - K.L
Stuff are nice. environment is clean and comfortable - J.L
The overall Experience was excellent. I never felt more at ease about the process. Thank you!!! - M.M
Excellent - S.M
Very good service with staff nurses explain everything well procesure. Nothing to worried about COVID 19 everything very clean - D.T
Dear Dr. Yu,As an patient, I am very satisfy with the services that you and your staffs provided.Thank you again for your excellent services !Sincerely,Alan K. Ho - A.H
Dear Dr. Yu,As an patient, I am very satisfy with the services that you and your staffs provided.Thank you again for your excellent services !Sincerely,Alan K. Ho - A.H
Dear Dr. Yu,As an patient, I am very satisfy with the services that you and your staffs provided.Thank you again for your excellent services !Sincerely,Alan K. Ho - A.H
Today I went in for a colonoscopy and I was very nervous, but the staff made me feel very comfortable. Dr You was great everything went smooth I definitely will recommend Digestive Disease consultants of orange county to my friends and family. Thank you everyone so much. - D.E
Everyone was super nice and friendly and made me feel safe. They explained every step of the way what they would be doing. And the facility was sparkling clean, which was very reassuring. - A.C
Only complaint was the need to fill out the same paperwork multiple times. Otherwise the process was straightforward and care was excellent - A.E
Everyone at the facility was so nice and knowledgeable! As a younger patient, I was nervous for my procedure, but the nurses and doctor made sure to comfort me and keep me calm during the process. Thank you to everyone there! - K.D
Everything went fine the day of the procedure. The staff was very helpful. No complaints.But, my pre procedure experience at Hoag Urgent Care in Huntington Beach was horrible. No one told me that I had to bring my doctor orders for my COV19 test. Who needs paperwork when everything should be computerized these days? I was told that Hoag's Urgent Care computers aren't on the same system as Hoag hospital. How could that be possible? That is the most insane thing I have heard. On top of that, my GI doctor's office, who ordered the test, is in the same building as Hoag Urgent Care Huntington Beach. Yet, I was told I had to go home and get the paperwork in order to have my COV19 test. BEYOND RIDICULOUS! They could have walked up 2 flights of stairs and asked for the paperwork. That didn't happen. I had my husband bring the paperwork to me. And, the tech who took my vitals did not wash her hands or neither did the PA who did the COV 19 test, even after I mentioned it to her. NOW, why wouldn't you wash their hands after every single patient in this environment? Her response was, "We have the alcohol hand cleaner." I told her that it was NOT as effective as hand washing. Still, she didn't offer to wash her hands! It borders on malpractice that the Hoag staff at the Hoag Urgent Care in Huntington Beach could possibly be spreading COV19. I found the entire experience horrific. I won't be returning to Hoag Urgent Care if at all possible. - R.H
It was over before I knew it. Very efficient and knowledgeable. - T.D
All the process, schedule, staff and facility were excellent. - R.D
Staff was super nice, professional and caring. Loved the experience! - A.P
Very caring and professional staff. - E.J
Everything was great! - R.K
The entire staff and process was very friendly and efficient. I would recommended the Dr and the office to anyone needing endoscopy. - K.J
Very professional and friendly staff. The level of care I received was excellent. - A.S
Excellent in every way. Thank you! - M.B
excellent - J.G
Dr. Yu and his staff were amazing during my procedure. They made me feel comfortable through the entire process with their attention detail and patience. The staff was thoroughly informative and answered all my questions before I even asked them. Overall a great experience for the procedure I had - S.R
Everything was quick and simple - K.G
Excellent - M.C
Everyone was very friendly, helpful, and made an uncomfortable experience go as easy as possible. Thank you to everyone for all that you do on a daily basis! God Bless and Stay Safe! - P.N
Dr. Victor Yu,The procedure was excellent, you and your staff were professional and extremely excellent.Thank you Manny Garibay - M.G
I thought the telemedicine experience was very easy, and appreciated how fast I was scheduled for the procedure. Thank you Dr. Yu & staff. - V.G
The facility is very nice, the nurses are all very nice. I was knocked out and an hour later I woke up the procedure was done. I didn't feel a thing. It was a top notch procedure by Dr. Victor Yu. The waiting in the waiting room for an hour was a little uncomfortable during COVID-19 period. Other than that it was very good. - H.T
Everything I went through was explained very thoroughly and everybody was quite professional and friendly.Thanks, - K.T
Procedure went very well. Staff were great and explained every aspect of what I would experience.Great job - M.H
Thank you for your excellent service - T.N
Easiest procefure I've ever had done of all that l have had done. - J.S
The only part that was a bit stressful was being all ready to go and then having to wait in that curtained area for, like, 45 minutes. I know things get "behind" (pun intended) but it was cold and lonely. i wished i'd asked my husband to wait with me instead of going home after i was taken back. *sigh* but i'm grateful for the good results and the kind & effective staff.ps it did seem weird to sign consent stuff without my glasses. this wouldn't have bothered me if my husband had been there, though. - K.C
The only part that was a bit stressful was being all ready to go and having to wait in that curtained area for, like, 45 minutes. I know things get "behind" (pun intended) but it was cold and lonely. i wished i'd asked my husband to wait with me instead of going home after i was taken back. *sigh* but i'm grateful for the good results and the kind & effective staff.ps it did seem weird to sign consent stuff without my glasses. this wouldn't have bothered me if my husband had been there, though. - K.C
I was immediately seen and immediately schedule for procedure. I felt very taken care of. And now I’m just waiting the results of pathology report. - A.H
Very good - A.P
It's a nice experience with your team. This is my first time to have colonoscopy test, I feel comfortable when nurses shared their experience, let me felt I was not the only person to feel scare and stressful.Thanks.P.s. Dr. Yu, I am waiting for your refer to Primary Doctor for me. Please don't forget. Thanks again. - S.T
Dr Yu and staff was amazing. Easy to get for an appointment and surgical center staff was friendly and very warm and Comforting - D.B
Understanding staff including Dr. Yu. - J.F
I arrived for my appointment at the Hoag Endoscopy Center and was warmly greeted and paperwork processed right away. The nurses and attendants then guided me through preparing for my colonoscopy procedure. Dr. Yu completed the procedure and explained in detail what he found including polyp removal. He was very thorough and attentive to my questions and explained when I should receive a follow up procedure, based on results seen. I highly recommend Dr. Yu as well as the professional and caring staff of the endoscopy center. - M.P
Excellent experience all around - couldn't be better!! Thanks Dr Yu! - R.H
Dr. Yu is very friendly, seriously to listen me to describe my health condition. The procedures of my operation is very simple and easy for a worrisome patient like me. Overall, Dr. Yu is very good health provider. - J.P
Everyone was so nice, comforting and professional. - E.Y
Your staff is professional. Your assistant is focused to ensure that patients are ready for the procedure. Very efficient. - Z.Z
I really appreciate Dr. Victor Yu and his team, they do the excellent job! - M.T
Thank you all. Every one in your team is so nice and pleasant. I had my best experience ever. - Y.L
Wonderful experience. The whole team is Awesome. - C.B
Staff were friendly and efficient. No one likes a colonoscopy, but staff helped make it painless and easy. - L.P
Dr. Yu did an excellent joy. No pain, did not wait. I really like all the service provided from your doctor, nurses and hospital. Thank you. again for all your services. - W.S
Dr. Yu and his staff were truly professional from beginning to end. I would recommend them to anyone who asked - S.H
Truly professional from beginning to end. Dr. Yu and his Staff did a great job and I would recommend them to anyone who asked - S.H
The nursing staff and front office were very pleasant, helpful and patient-centric. I had a very nice experience for something I was really not looking forward to. - J.L
front office lady was having a bad day. I feel customer service is key when greeting patients! The staff in the back was wonderful and Dr. Yu was great too! - N.A
Simple process-appreciate the professionalism - P.B
Very efficient, quick and I felt comfortable with the skill of the staff and Dr. Yu. - H.B
Great - K.X
So very professional, starting at the front office. Very comfortable setting, waiting rooms and pre procedure rooms. Everybody was extremely pleasant, helpful, accommodating and friendly. Timeline was wonderful. A pleasant experience for patient and family.Thank you for everything. - R.S
It was a great experience at a great facility with amazing staff. - R.J
The experience is great. I didn't feel any pain at all after the procedure. - X.C
Dr. Yu is an amazing Dr. He's considerate and vigilant of his patient's needs, informative and caring. His team staff is helpful, polite and experienced. - S.S
Was very nervous about procedure when first arriving -- but from sign in to being wheeled to the procedure -- through the procedure -- and check out everyone was excellent and so professional. please Thank everyone for me.Mike S - M.S
NA - L.R
Very satisfied - S.W
Very satisfied - S.W
As usual, Hoags doctors, nurses and staff are above average and always show kindness and professionalism. I am a complicated patient, the staff of nurses from check in procedure and discharge, to everything in between...excellent!Thank you Hoag, and everyone involved in my care.~ Jennifer Boyd - J.B
It was like a breeze!The only thing to note was that I wasn’t told the exact address for the exam so I did have to scramble a bit the night before. But it wasn’t a big problem and everything went very we.Thank you all for a great experience. - M.L
Very organized process - S.H
very good experience overall. Dr Victor Yu is excellent. - F.W
Thoroughly caring, extremely knowledgeable, patient doctors, nurses and staff. I want me and my whole family to be under their high quality, professional care!!! - S.S
Staff was knowledgeable, upbeat and friendly. They made it easy. Doctor was calm and reassuring. Whole procedure was very smoothly handled and was very convenient for me - R.D
The staff were helpful and friendly from scheduling the proceeder with the front office to the nursing staff. The facility was clean and well kept. Dr. Yu is thorough, professional, and he has a kind disposition. I will recommend Dr. Yu to my family and friends. I could not ask for more from a doctor and staff when dealing with an uncomfortable condition and procedure. - S.M
all good - D.H
Everything was great - L.M
Very impressed with every facet of the experience from scheduling through the procedure itself. - J.S
Excellent experience and service. Patient focused. Great staff. - V.V
Friendly and professional - J.L
I am extremely impressed with Anna's professional thoroughness.While everyone in your office is very friendly, Anna stands out for thetime and help she gave.You are lucky to have her in your office. - R.W
The people and staff were so kind and put me at ease before my procedure. The only down side is that I didn’t get a call the day before from a nurse telling me how to prep. I was assured someone would call and I even called and left a message but no return call was made. Thus left me feeling a bit anxious. Overall the staff is an A - C.S
Excellent doctor in every aspect. Knowledgeable, highly skilled, compassionate and wonderful bedside manner. - N.K
Dr Yu has a wonderful bedside manner. Very calm and patient. Answered all of my questions. Staff was all very friendly. Would definitely recommend! - J.L
Excellent service by the office staff and tremendous care by Dr. Yu. If you need a gastroenterologist, he is outstanding! - J.B
professional - D.F
Very good experience with Dr YU and Hoag staff & facilities. - D.K
Staff were relaxed, courteous and thorough. Process was smooth. Zero delays. Clean facility. Low stress, warm, professional environment. - M.M
No problems during or after the procedure. - S.P
So glad I had my procedure here. Dr. Yu and his staff were the best. So helpful and professional. - C.H
Overall very pleased with everyone. My only suggestion is have Michelle at office scheduling speak with Dr. Yu's head nurse on timing of prep.I called Michele 72 hours prior to procedure and let her know finishing prep between 9pm and 10pm will not work. I want to sleep.She suggested in a caring way to move up start time from 4pm to 3pm. I did. It made no difference. When you are up till 12 midnight at 2am at 4am you become concerned will I ever stop before this procedure. One less concern a patient needs.Then post procedure, Dr. Yu' head nurse shared a good number of patients don't sleep thru night. And that she tells her husband to start prep in the morning. She said a morning start time allows him to sleep. Wish I was told this.Otherwise very pleased with Dr. Yu and his team.Hope this helps you and more importantly other patients.Joe - J.P
Effortless - C.L
Everything was good. - I.H
Great and thank you very much! - Y.N
Doctor Victor Yu has superb medical skills and considerate service. The anesthesiologist just took the medicine just fine. The nurse is very attentive. Thank you very much!! - J.H
Doctor Victor Yu has superb medical skills and considerate service. The anesthesiologist just took the medicine just fine. The nurse is very attentive. Thank you very much!! - J.H
Doctor Victor Yu has superb medical skills and considerate service. The anesthesiologist just took the medicine just fine. The nurse is very attentive. Thank you very much!! - J.H
Doctor Victor Yu has superb medical skills and considerate service. The anesthesiologist just took the medicine just fine. The nurse is very attentive. Thank you very much! - J.H
Very good service - P.G
All of the staff were caring and friendly, a very comforting environment. - C.M
Everyone was respectful, compassionate and professional. The facility was well equipped and peaceful. - K.C
Five star doctor! Highly recommended! - S.W
Dr. Yu was so pleasing and patient in understanding all my issues . He suggested endoscopy and his team treated me so well and procedure happened in smooth way without any trouble . - A.P
Dr. Yu is a very nice person but it would be better if doctor can brief patient on the result after procedure. - D.C
It would be better if doctor can brief patient the result in person after procedure. - D.C
Nurses at endoscopy facility were fantastic as well as support staff - T.S
Everyone was terrific! All the doctors and nurses were kind and efficient. I was given a detailed explanation of my the preliminary results. It is a great center! - J.R
Dr Yu is very nice and so are his stuff - H.Z
Excellent experience all around. - M.A
I have appreciated Dr. Yu and his team!I am very happy very grateful - H.N
It was my first colonoscopy. I was made very comfortable. Everyone was very pleasant and helpful. All was done on time. My experience was excellent. - S.R
This was my first time going through the procedure. Everyone made the process as calm and pleasant as possible. - D.H
Very nice facility clean and professional Doctor Patrick Yu is very kind and excellent bed manners, explains every procedure in detail glad to be a patient of Doctor Yu. - B.Z
It’s an excellent and comfortable experience - E.O
The staff and doctor are very professional. - H.S
Quick and easy making things comfortable. Smooth recovery and well informed to what’s going on and what to expect. Excellent experience - E.O
Dr Yu and his staff are amazing. They make you feel comfortable, cared for and listen to your concerns. I am very pleased with the service I have received overall from all the staff and the kind Dr. Yu. I would highly recommend him if you are looking for a GI doctor. - T.P
The 2 items that could improve my overall experience are:1. The iv insertion was painful due to multiple times (3 times) needed for success. The 1st uncessful insertion had blood coming out onto my arm.2. My head hurts and was very sleepy after awoke from procedure. Not sure was this due to the pain med and the amount of anesthesia given. 2 weeks ago on 12/3/2019 I had a similar procedure I was awakened without these symptoms. I had the feeling of being rushed to leave the recovery room by the nurse even though eyes were closed and can hardly stand up. After getting home, continued to sleep until 6 pm. - J.W
Professional service and excellent experience overall - I.S
Very little wait. Courteous staff and very knowledgeable and courteous with a great sense of humor.Highly recommend. - J.M
I was pleased with the professionalism and the friendly staff. I felt relaxed when Dr. Yu remembered me. See you in 3 years.Ken Wright - K.W
Overall experience was great. Dr. Yu and his staff provided utmost care and put their patients at ease.Thank you Dr. Yu and to your wonderful staff! - J.C
Everybody in the doctor's office and in the endoscopy center is wonderful, very patient, very nice, with quick response to any of my requests, which made the procedure comfortable and easy to pass. - R.C
Excellent service - H.K
Overall was good just the waiting period previous to the procedure was a bit to long. - L.C
Dr Yu is a fantastic doctor with a wonderful bedside manner. His staff was awesome! Great experience. - R.L
Great experience! - Y.S
great job - H.Y
People was very nice & patient. It was indeed a very pleasant exprerience! - C.Q
Service was right on time. Staff were very helpful and respectful. Dr. Yu took the time to talk with me both before and after the procedure. I was extremely pleased with the whole experience. - J.D
Dr.Victor Yu was excellent. He answered my many questions prior to the procedure. He also explained well what was done during my procedure. I think he is a great doctor. - A.M
Dr.Victor Yu was excellent. He answered my many questions prior to the procedure. He also explained well what was done during my procedure. I think he is a great doctor. - A.M
Dr. Yu is excellent and list to questions that I had prior. He also explained what happen during the procedure. He is a great doctor. - A.M
You guys are very professional Thank you! - R.G
Everything was professional and courteous from the front staff to of course, Dr Yu. Prep and recovery went smoothly (From what I can remember!). Ha ha.Thank you for helping me, I appreciate your kindness. - T.N
Everything was professional and courteous from the front staff to of course, Dr Yu. Prep and recovery went smoothly (From what I can remember!). Ha ha.Thank you for helping me, I appreciate your kindness. - T.N
Excellent patient cares and services. - T.Y
It was great! - C.S
Everything went extremely well during my colonoscopy. Everything was well explained and the facility is very nice. I would use Hoag Endoscopy again in the future and highly recommend the staff and Dr. Victor Yu. - K.C
Dr. Yu is so nice and knowledgeable. He explains the procedure result so clear. My family are very appreciated with his help. - D.L
The whole team was extremely friendly and professional - A.B
Most things are exellent. - B.P
Overall, I'm pleased to be there - F.C
Nothing to complain about!Everyone was Friendly, Helpful, and Professional. Doesn't get any better than that!Greg Rhoads - G.R
Easy location from freeway, simple intake, professional staff and I always felt well taken care of. - J.R
Every person who had contact with me was kind, gentle and helpful. The experience was as good as it could be.Excellent service, I felt very cared for. This is a rarity in our modern society.Thank you!Sincerely,Susan Holden - S.H
My experience with the staff, doctor, and facility was such a positive one. Scheduling an appointment was quick, from the initial appointment to the scheduled procedure. The check-in process was on time, and the front staff person was pleasant and very helpful. The staff performing the various duties in preparation for the procedure were all skilled, extremely polite and seemed sincerely concerned with my comfort and care throughout my time there. One individual (I wish I remembered her name!) went way above and beyond the call of duty to arrange for my return ride home after my procedure, making sure all the avenues through the mire of insurance requirements were met. Dr. Yu seemed very polite and courteous, talking with me both prior to the procedure and afterwards to explain his findings. Thank you so much for all your exemplary services! I would highly recommend your office and facility to anyone! - M.O
Excellent. - P.C
Everything went very well from making my appointment to leaving the facility ... every staff member was caring and thoughtful and did everything to make me comfortable ... Dr Yu and his staff were wonderful and I was completely satisfied... thank you Dr Yu - D.S
Doctor was through in explaining procedure. Explaining results, and great in the Procedure room - K.K
Excellent experience. Would recommend their services to my family and friends - P.G
My overall experience was superb! - S.R
Overall experience quick. - D.O
Opens early, friendly staff and efficient service with fast and detailed results. - A.O
Great experience. - D.B
Dr. YU , the anesthesiologist, all the nurses, in general, all the Hospital staff were perfect, 5 stars on all points to all of them... - R.R
In and out with the new prep kit and everything without a hitch, thank you. - J.P
Everything went by the numbers, every thing perfect - R.R
Very good experience - T.H
Great experience - T.H
Everything was excellent. I remember a little pain during the procedure but Dr. Yu instructed the nurse to give me more anesthetic and everything was fine. Recovery was excellent, no issues. Prep instructions were very good, but I do have some suggested feedback that I received from friends that really helped: 1) Apply vaseline or aquafor after every single bowel movement to prevent chafing and any burning pain on the many subsequent bowel movements, and 2) This one's for the guys....after taking Suprep/laxative be on the safe side and sit down on the toilet every time you go to the bathroom even if you think you only have to urinate...this prevents any mishaps if you're standing up when you "think" you only have to pee. - L.B
This was my first colonoscopy with Dr. Yu. The staff in his office were very friendly and helpful and did extra for helping patient. Dr. Yu was very professional and careful. The procedure was done painlessly without any event. Post-procedure recovery was quick and complete. The office followed up by making a phone call the next day. Very nice experience. - M.G
This is a first and special exam in my life, I felt very comfortable in your office and thought you were kind and professional. Thank you!John - J.W
Thank you for outstanding care and your time. - M.D
Great experience this was my second visit this was a follow up I highly recommend dr Yu as a great gastroenterologist - N.G
The Dr and staff were both very friendly and professional. They made sure to explain my procedure and make me fell comfortable while I waited. After the procedure the care continued, explaining the results and preparing me for my return home. The following morning I received a follow-up phone call to check on my well-being.I was so impressed by the treatment I received by Dr. Yu and the staff before, during and after my procedure, I recommended Dr. Yu to a friend. - J.H
Overall satisfied - C.K
Everything is great! Nice staff - L.S
Dr. Yu is a very kind, professional, skillful and amazing bedside manner, highly commended. I have been his and his group patient for 8 years now. - M.S
Dr. Yu and all his staffs are very professional and friendly. I had a great first time experience of colonoscopy and endoscopy. - J.L
Staff are friendly, polite, caring and efficient. Everything went smoothly - J.L
The staff was friendly and professional. The facility was clean. Dr. Yu was great and I would recommend him to anyone having a colonoscopy. The procedure was not a big deal. - K.K
Staff was friendly and helpful. Dr. Yu has great bedside manner and explained my results promptly and accurately. Nursing staff was caring and made the procedure and process as painless as possible. - N.H
Was in and out quickly and efficiently. - J.W
Very satisfied all operation process .Especially Dr . Yu is very nice and explained result very details and cleared .Also all nurses are nice too . - J.Y
The experience is great - E.C
I have been an endoscopy technician for 21 years. I chose this facility due to the fact I wanted privacy from my endoscopy center. My expectations were high and they exceeded way beyond what I hoped for. From the staff on the phone to the doctor during the procedure I was impressed. I felt cared for, safe and knew that I was getting the best experienced personnel. I would recommend Dr. Yu if you need a gastroenterologist. Thank you so much for your care. - H.R
Dr. Yu and his team delivered a very comforting and relaxing experience for what may generally be considered a somewhat stressful procedure for most. Great job! - R.P
Staff and Doctor were friendly, welcoming, and caring. - C.M
From beginning to end the experience was excellent. Dr Yu and his staff are exceptionally professional, patient, caring and truly concerned for a patient’s well being. Would highly recommend to anyone needing/considering having a colonoscopy. - J.K
Good job! - J.L
Excellent - P.Y
Good experience. Great stuff, doctors and service - P.B
A very comfortable and pleasant treatment. - C.T
The after care nurse was so nice and caring. She’s a wonderful gem for your office - C.S
I was treated with kindness, respect and care from the time I checked in until I was taken out to meet my ride. I guess the description would be I was treated like a valued human being. - J.A
It was so great experience with Doc. Yu. He listened carefully, give much details information, and answer all the questions. Thanks a lot for Doc Yu and his whole team. - M.X
Everybody from the office and facility staff was grea. I really appreciate the great care I received from dr Yu. - A.M
Awesome very professional and willing to walk you through the whole process 👍👍👍 - D.G
Dr and staff very nice and professional. - S.M
Doctor and staff was easy going but very informative on what was going on. They were helpful and sincere. - R.J
Excellent experience. Dr and nurses advised me well ahead of time on what to expect. Was comfortable. Overall 5 stars. - S.P
Everyone was super friendly. Communication was great, always asking if I had questions or if I needed anything. Love the gowns especially the color. Great job everyone!! - A.J
I was very apprehensive about the endoscopy / colonoscopy procedures. Everyone was extremely nice, professional, and efficient. I left the hospital in a timely manner. I received a phone call the next day to make sure i was doing okay. Thank you very much for making a not so comfortable procedure and an easy experience. - J.C
Great staff. Everything went like clockwork. - J.J
Both front and back staff members were outstanding!Procedure room: Warm/ Welcoming /Professional. - Dirk Paul
Everyone is very nice. - J.F
Where can I start? I must admit I was hesitant in obtaining this procedure. But after completion I felt this was one of the best procedures I've had.When I arrived at the center I was told where to go. I was given the four pages to sign and I was done. Shortly thereafter went to the room for the procedures to start. Before I knew it the procedures were finished.I was expecting possible pain or soreness afterwords but no such thing. I felt 100%'The whole process including the facility, the administrative and medical staff, and Dr Yu were professional.I gave all facets of this rating 5 stars. In addition, I think it's very expedient to be able to fill out the ONE MEDICAL PASSPORT in advance. This saved so much time in filling out the necessary medical information and I think more accurately. The only issue, now that i think about it might be, will I be notified of the results from any biopsies that were taken? Or do I need to call someone? Or was it written on a form somewhere? If it was verbally told to me I don't remember. - J.K
Extremely happy with Dr Yu and his staff! Very caring, accommodating and professional.The procedure was performed with the utmost attention to details to ensure my safety, comfort and a successful result!Thank you! - V.S
The total experience was seamless. Friendly and efficient staff. Thank you everyone! - J.N
Dr. you and staff was wonderful. I was very happy with the treatment and procedure. I have no pain or discomfort. Thank you.Judy - J.K
Very good experience - E.O
I am very happy with the way doctor Yu and his staff treated me during my surgery at Memorial Care facility. They all are very nice, very professional and well organized. I am very impressed with the way they take care of me from beginning to the end. They made me feel comfortable and less worried. I appreciate their concerns toward patients and their efforts in making the facility a well known treatment center. - Q.N
Everything went well, I appreciate your efforts to make that happen!Thanks - H.L
Dr. Victor Yu, nurses and admin staff provided me the absolute best of care during my colonoscopy procedure. I was in and out of the clinic in no time. More importantly, there was no pain at all. I really appreciated Dr Yu’s out brief of my results and the nurses post-op were very attentive, considerate and helpful and kind. Highly recommended! - N.A
Excellent staff, facilities and doctor. Can't say enough about how nice the staff treated me. i would highly recommend this organization. thank you. - A.H
Very well professionally treated with Helpful knowledges before and afterProcedures - P.T
Very professional and friendly staff.Dr.s were professional informative and friendly.Was in and out in a very short time.A - D.B
Super easy and available when I contacted them. Professional and timely without feeling rushed. - K.R
Dr. Yu, staff and facility were all excellent, very well organized and coordinated. My overall experience rating was lower because of inability to complete the exam due to poor preparation which I would say is not anyone's fault in particular but does cloud my feelings about the whole thing.One small suggestion, since I encountered so many different staff in a short period of time perhaps more visible (larger print) name tags. Everyone did a great job at introducing themselves and their position but there was a lot of them! - C.P
I was very pleased with the overall experience. Every staff member was very professional. My pre-op Karen was very considerate of my concerns and made my experience a very good one. - L.E
Excellent service - S.S
Had my first colonoscopy on Oct. 3. The Prep was ok and the liquid i had to drink the day before actually tasted good. It was Clenpiq. My appointment was in the morning with Dr. Yu . My colonoscopy went well and I didn’t feel or hear anything. I was a little nervous before but as soon I came into the room I was ok. Music was playing and the light was down made me feel relaxed. Dr. Yu then explained everything. I turned to the side, listen to the music and that was it. I didn’t hear or feel anything. Dr. Yu and his staff are excellent and nice. They made me feel comfortable. - C.P
The process was simple and straightforward. The staff was pleasant. - M.D
Excellent customer service from the moment I walked in until I left. - D.W
The experience was very easy, I was very nervous before the treatment since this was my first experience but everything went very smoothly. Thank you Dr Yu and Staff. - T.S
Fantastic Overall - S.S
I have always been overly impressed with Hoag. Dr Vu and is staff was fantastic. I felt very comfortable having my procedure done.Thank you for making my experience a great one. Jim Gominsky - J.G
Great doctor, he explained to me everything about my procedure and the results! - N.N
The office was extremely professional, organized, and friendly.The Dr. thorough and polite, explaining everything.Truly appreciated! - W.B
Check-in process was quick and efficient. The pre-operative process such as the placements of the IV catheter and anesthesia monitoring devices were placed without any issues. Dr. Yu was very informative of what to expect during and after my colonoscopy procedure. The wait time was very minimal and I was well-taken care of. Great patient care and service. - J.L
Excellent experience all around - K.H
Everyone is so nice and professional here. Left with huge smile and at scheduled time. - D.C
Both my wife and I were impressed with the cleanliness of the facility and how nice everyone was. My procedure experience was very good. They take good care of the patients from what I observed. - C.R
N/A - A.S
I had a colonoscopy today and it was a breeze. Dr. Yu and all the staff there were extremely nice, professional and very fast! Thank you! - C.D
Everyone was wonderful it was a non stressful and friendly atmosphere. Thank you. - G.D
Sylvia was a thorough receptionist and got me started. Chris and Kevin hooked me up to get ready for procedure. Jean was my sweet, perky nurse and I can't remember the woman Tech's name or my anesthesiologist's name, but everyone was courteous, friendly and professional. Never want the procedure again though!!! Thank you Dr. Yu. - L.S
This is my first Bravo test and also my first Upper Endoscopy done at Hoag Newport. I had a great experience. Thank you for making it so easy for me. I was a bit nervous. The nurse explained how to use the Bravo device well. I hope I won't fail her. - A.C
Place was clean and everyone was nice, short wait time . - Y.K
I arrived a little early and was admitted after just a few minuets. Everyone was nice and friendly and felt comfortable. - J.K
Very easy and smooth procedure - T.B
I’m very happy and impressed with the staff and service from start to end. Thank you! - J.D
Very easy , courteous staff, and the procedure went quickly, Dr.Yu, was kind and professional. - R.A
Would recommend Dr. Yu in a heart beat. Had a wonderful experience with him and his entire staff. Thanks for everything, Dr. Yu! - E.K
I would like to say my overall experience on September 17 with Dr. YU and his team are super, I will give a 5 star rating on all aspects. Thanks. Jenny Yang Wilson - J.W
Everything great except the 1 1/2 hour wait after prep. - R.K
Very pleasant experience. Staff is great! - D.L
Dr Yu is an expert and the procedure went on smoothly. - L.A
Excellent experience. Thank you to all at this facility. - P.K
Detailed instructions for preparation and planning for the procedure, office efficient and friendly, MD professional, considerate, and efficient. - K.K
The entire procedure went very smoothly, check in and procedure started and finished on time as promised. Doctor Yu gave me a quick outbrief and printed reports during recovery. Entire experience with his team was pleasant. - G.H
The facility is clean. The staff is very friendly as well. It was a very good experience overall. - F.L
This was the easiest colonoscopy I've had! The staff was great at making me feel comfortable and letting me know what to expect. Good follow up afterwards as well! - B.D
Excellent service from staff and of course Dr.Yu! - T.D
Dr. Yu and his staff are excellent. Rarely have I ever encountered the level of detail and courteousness at a doctor's office as I have with Dr. Yu and his staff. At both offices that I visited, I believe the staff was genuinely interested in my well being and they were so kind and thorough. I would not hesitate selecting Dr. Yu again and I have already referred him many times. - D.D
Everyone is very professional and Dr.Yu explained the process and is very skillful of his practice... I will come back in 5 years for my next follows up visit.. - J.H
Thanks for taking good care of me.Steven - S.M
The staff were so very friendly and accommodating. There was a problem with the timing as the doctor got behind in his schedule. Perhaps he had too many patients that day. During the set up, I felt like it was being rushed to make up for being behind. Not a good feeling going into surgery, as a patient. Discussing results with the doctor while groggy never works 100% for me. I recall bits and pieces only. But overall, things went fairly smooth and organized. - K.B
Overall great experience, better communication needed while waiting. I was left in room with no one checking in on me for 45 minutes, until I pressed the button to ask about the delay. - C.B
All the staff were kind and helpful. - K.S
Everyone was great - R.A
In and out quickly. All the staff was not only professional, but made you feel at ease with a sense of humor. Facility was phenomenal and extremely convenient. - J.H
The nurses and tech were kind, professional, and all had positive attitudes. Dr. Yu was great. Everyone was informative and always checking to see if I was comfortable. The procedure was quick and efficient. Overall a well-run facility with excellent staff. - E.W
Everyone that involved my procedure ( forgive me can’ t not remember their names ) were very nice , and courteously.And Dr. Yu and his team made the whole process very easy and smooth for me. Thank you Dr YuP.s. I am still waiting for the results of the biopsy. Thank youFangHeng LiuSchwartzberg - F.S
The facility was clean and welcoming. The nurses were nice and pleasant and very efficient. The colonoscopy went as scheduleand I will use Dr. Victor Yu again. - D.H
Everything went very well. The doctor was friendly and caring. His staff of nurses were all very nice and made you feel very comfortable. Thank you for a great first time experience. - K.O
I really satisfied all services of you.Thank you for your treating me today. - H.P
From checking in to release entire process was good, other than procedure started behind time.. so there was a wait, but I understand that can happen sometimes. I think someone could have updated me that there was a delay, as I am just laying in the bed with a curtain closed.Dr Yu and his team are wonderful! I know I am in great hands with them, and Dr Yu has a great patient rapport. I will give him 10 stars ⭐️ - B.S
Excellent experience - R.H
Dr Yu is great super nice and caring. My procedures were a breeze. definitely recommend him - D.T
Very considerate service, during which there was no discomfort. I would highly recommend it to my friends! - H.T
Dr.Yu exceeded my expectations. He is an excelent professional and very kind. I would recommend him to anybody looking for a good gastroenterologist. I am overall very pleased to have chosen him and his staff just as excellent. - G.C
All is good! - Daniel Chiang
All was so well organized and explained thoroughly. Every single staff member was professional and kind.Dr. Yu is fabulous. - N.E
I was dreading the colonoscopy. But it was such a pleasant experience that all day I kept telling everyone how wonderful it was! Patricia did a FANTASTIC job of putting an IV In my hand. Normally, everywhere I go, they have to try 3 to 6 times to get one into my hand. She did it the very first time and it didn't hurt at all or leave any marks whatsoever.Thank you all the staff and Dr. Yu and Dr. Brown. - M.D
This was my first colonoscopy and it was nowhere near as bad as I thought it was going to be. Nurses were top notch. I felt really comfortable, and Dr. Yu did an excellent job. I would highly recommend this place to others dealing with digestive issues. - M.B
Best colonoscopy I've ever had - J.K
Everyone was amazing and professional. - T.G
Thank you very much for the great operation! - Y.L
Dr. Yu was very kind and professional - S.P
Dr. Yu was a few minutes late today, but I did not mind because it was a great experience having him as my doctor, and once he arrived everything moved very quickly. Great bedside manner, professional, informative, and efficient. I must also say that all of nurses were friendly and answered all of my questions. Reese and Kelly were fantastic, as well as the others that worked on me, including the one the placed the IV (but I can't remember her name) and an additional nurse in the procedure room. Dr. Yu found one small polyp and explained that it looked harmless but that he was ordering a lab test to make sure. He was thorough.The Hoag experience was wonderful. - J.V
After my prep, I was still having BM until minutes before the colonoscopy. Should a patient (like me) with an early-morning procedure start prep earlier on the previous day? If so, please revise the written prep instructions.Also fix a typo in the written instructions: change minuets to minutes. - M.H
Had a pleasant experience. Thank you. - F.F
very smooth process - great work Dr. Yu! - K.P
Thanks for everything Dr Yu and teamwork. Also I will let them know that will tell my family and friends how your great job for everything.Thanks again - M.C
As this was my first endoscopy/colonoscopy, I was naturally very nervous. But your staff helped put me at ease. I really appreciated the anesthesiologist Dr. Lalvani, who called me the night before the procedures. Your entire staff were friendly yet professional in their dealings with me. I also appreciated both Dr. Yu and Dr. Lalvani speaking to me before and after the scopes in such a compassionate manner.The written directions for cleansing was extremely concise.... I appreciated every thing being spelled out for each day prior to the procedure. - E.A
everything went as planned with initial consultation - D.K
Dr Yu & his teams really great job and will let them know that thanks for everything. - M.C
More than a hour late to start the procedure. Otherwise, great. - K.W
In general, it was a good experience except a long wait time, doctor must have been busy. I arrived in the facility at 10:00, paperwork only took 10 minutes, the procedure was performed close to 12:00. - I.W
Amazing team & perfect doctor! I was very happy with the care I received and the ease that I did not expect! - M.K
Doctor Victor Yu and his staff are amazing!-Thank you!! - J.M
Process start to finish was efficient and on time. - J.H
Very good experience. I really like Dr Yu, he is so patient and nice. Always takes time answer your questions. Very satisfied. - D.V
Thank you Dr. Yu. Both you are your staff, at your office and at the surgical center were excellent.Slept all day after the procedure, and woke this morning feeling great. - J.J
Highly recommended,,, all the staff are very friendly, kind and so easy to talk to, comfortable and very supportive team,,, glad I choose Memorial Care @ Orange Coast, clean facilities as well,,,👍 very special thank you to the registration nurse , sorry can’t read her signature, Faith n Bahar, Patty, Marco,Cristina,Christine and Sandra (transport) and ofcorse my Dr. Victor Yu for 10o% cares ... you guys are the best, absolutely score 10 - L.S
I was pretty nervous to have the procedure and Dr. Yu was very kind and he made me feel more comfortable. Everyone was very nice and I am thankful for that. - J.A
My facial MOHS procedure experience was unexpectedly painless and comfortable. Clinically renowned MD, efficient and personable staff. - T.W
Thank you for the excellent treatment. Also, your attending staff and supporting physician team were friendly helpful and efficient. Please give my thanks to everyone. - T.M
Colonoscopy procedure was not a problem however, the welt and black & blue area (approx 3" long x 2" wide) on the top of my right hand where IV needle was so ineptly inserted is an entirely different story! I undergo blood tests for my RA medication every 2-3 months for the past 3 years. I know very well that this is completely unnecessary when needles are inserted correctly. My hand required 3 days of icing to reduce swelling of welt and I continue to treat the black & blue area 6 days after the assault. I am understandably quite unhappy. I respectfully recommend that staff attend a retraining program for non harmful needle insertion. - V.S
Staff was courteous dr yu was compassionate. Quick p - Sarah Vanderveen
I like the care I was treated by all the staff and kindness of dr. You and how everything was explained before and after the procedure. - L.O
Fine experience. I was pleased with the Doctor, nurses, staff and facility. It went as well as one could hope. I'd go there again. - D.M
Overall went very well with very competent and friendly staff. - L.B
Just about as efficient and easy as one could ask for. I would use the doctor, facility, and staff again. - D.M
Never had this procedure done before and naturally I was apprehensive.All the staff and Doctors were great .They even laughed at my jokesWhat else can I ask for??? - T.M
Procedure time messed up by someone. I was called this week and told to come earlier (6 am) because of anesthesiologist. I got there and facility knew nothing about it and I waited around for two hours. Poor communication somewhere between services. However the staff was wonderful. - J.B
I love that you make it so easy and that everything is explained. - R.K
Exceptional in providing the utmost in care, professionalism, communication and expertise throughout my colonoscopy procedure! - S.S
Excellent care from all staff - J.C
This was as easy, pleasant and efficiently as a medical procedure can get. Everyone, starting with the very friendly and helpful receptionist to the young man who wheeled me out was exceptional. I’m sure all the nurses and doctors were equally exceptional as well, but quite simple, I don’t remember much about the actual procedure. I can’t imagine how the procedure could be simpler and less stressful. Kudos on a great effort. - K.E
All stuff are kindly and Dr. Yu did a great job on procedure. - J.Y
Very nervous going in, but the entire staff helped make me feel much calmer.Procedure went smooth. - K.S
The experience was as smooth and comfortable as is possible. All staff were courteous and professional, and best of all everything was run efficiently. - C.W
My colonoscopy experience went very smoothly. However, the prep for the procedure the day before is not pleasant. But, a necessary challenge. I am very pleased with the doctors, the hospital staff and the facility. - K.P
Everyone very nice and caring - R.L
Overall is excellent and I would highly recommend / refer Dr. Yu to anyone. - M.H
excellent service. - F.C
5 Star all the way - J.S
Overall,,from the front desk to recovery was above EXCELLENT,,Thank you for the BEST experience.Keep up the the GREAT work. - A.D
Not much good you can say about a colonoscopy, but those involved from initial check in, through procedure, recovery and check out made it very smooth. A well run operation. - T.Q
Over all experience is very good, except the reception marked the treatment wrong, it made me worry. - S.C
Everyone and everything were excellent - L.F
Everything and everyone were excellent. - L.F
Nothing to add at this time - D.M
Everyone from the excellent help at the front desk, to the exceptional nurses and doctors were amazing. They made the entire process very easy. Thank you. - J.R
Your staff are all awesome. It's like a breeze going through the procedure. I appreciate the excellent care you provide . The bowel prep is still the hardest to go through . Thanks again. - A.V
Excellent care and attention. Only recommendation: instead of listing the appointment time in the text message recieved prior to the day of surgery/ procedure, provide the arrival time and address (eg., for scheduling travel with Waze). Thank you. - M.D
Thank you for all you do and your staff do for me, Dr. Yu - A.M
Great care very good treatment Great staff and facilities Very Happy experience and care - W.R
Always vary with hospital and great staff and doctors thank you for taking care of me - W.R
Very pleased with everything, the facility was excellent so was my doctor & the staff. My overall experience was excellent. - E.V
Dr. Yu and staff were very courteous, professional and informative. Hoag hospital is outstanding. - T.L
Everything went smoothly. Thank you. - M.C
The procedure was done on schedule with no pain and the result was explained by Dr. yu clearly after the procedure is over. All the nurses were friendly and professional. I am happy with Dr. Yu and his team. - S.C
Every thing went very smoothly and the staff are friendly also very professional. I’ll recommend to all my friends . - R.L
Every thing went very smooth and everyone was very friendly. I’ll recommend to all my friends. - R.L
All of the staff were friendly and helpful. - B.M
Excellent experience today and the staff and Dr. Yu were wonderful! Can’t speak highly enough about them !! - S.S
Every thing from my initial visit with Dr Yu to the procedure done today was friendly and professional. I would recommend Dr Yu and his staff if asked. - A.O
Your staff were excellent, friendly, helpful and kept me at ease.Thank you. - W.L
An amazing team of Dr. Victor You and Hoag Endoscopy Center Irvine staff.I appreciated very much about their promptness, caring, courtesy, professionalism.Thank you very much,Masatoshi Samura - M.Samura
I found the entire experience professional and friendly. The reception staff was busy when I walked in, but still greeted me and said we’ll be with you in a minute. Dr. Yu’s staff all introduced themselves, were friendly and concerned for my well being. I’m just waiting for the results. - K.W
Everything went ok with the procedure, swallowing and eating is a bit uncomfortable with the bravo but I’m sure that is to be expected. - M.F
Dr Victor Yu and staff are definitely a five star team, highly recommended - J.V
Good - I.J
Dr Yu is always personable and professional. The nursing staff was understanding and patient. - J.L
Very nice and well done. Thanks - R.L
Excellent service and great team - K.F
The whole experience went as smooth as silk. Thank you. - J.N
Very impressed with the entire staff, layout of the facility and the zero wait. - G.N
Thank you - D.H
Very good. No problems. - M.J
Staff was wonderful. Mafe me feel really at ease. - J.B
Excellent experience! - C.N
Great patient services, friendly and approachable staff. Overall, wonderful experience!!! Thank you Hoag!!! - J.H
Once the process started everything was great. Didn't particularly like waiting an hour to get called in. - R.F
My experience was great. I have nothing negative to say. Staff was knowledgeable and everything was explained to me during each step of the process. Facility was very clean and I liked that they provided a warm blanket for me while waiting for the procedure. - L.L
Very good patient care, all staff and doctors are very nice and gentle. Highly recommended. - X.J
I was very satisfied with the services given by the doctor and his staff. Doctor explained the procedure. I am waiting the results of biopsies performed. I would highly recommend Dr. Yu. - J.W
Overall I am very happy and satisfied with the services provided by doctor victor yu and his team. - X.L
Staff was knowledge and kind. - B.G
All staff were all very helpful & made sure I am comfortable. - J.M
I gave five stars in all areas because I had an amazing experience today. I was having upper endoscopy and colonoscopy with Dr. Yu. Everybody starting with the front desk were very kind and efficient. My first nurse was Haylee ( I hope I am spelling it correctly) who was very professional, caring and a good communicator. She did my IV and I didn’t feel any pain. All the other nurses were excellent too. Dr. Jen, the anesthesiologist, was kind and reassuring. Then Dr. Yu who came highly recommended by many people, talked to me before the procedure and explained the steps. After the procedure, they allowed me to come out of the anesthesia on my own timing. At any given time, I never felt that anyone was rushing me at all. Dr. Yu came to see me before I left the clinic. He went over the pictures taken during the procedure and the results with me. He is an excellent gastroenterologist and I highly recommend him.Thank you everyone,Alice Gharibjanians - A.G
I have great experience today thank you. Everyone is very nice, the facility is clean and the doctor is wonderful. I cannot be more pleased - T.T
Everything was great. Procedure was done on time. They made me very comfortable and explained the results to me after the procedure was completed - D.M
Dr. Yu and his staff were wonderful, professional and kept me informed throughout my procedure. I would highly recommend Dr, Yu, he's anexcellent physician. - P.P
I want to thank natasha and everyone else by helping me with my tremendous anxiety through this matter. You have my trust. - J.S
Great experience wonderful staff - D.T
I had colonoscopy screening with Dr Yu. He and his staff and Memorial Care team had done an excellent job to make the whole procedure went on time and smoothly. They show lots of caring too. Glad to have the treatment there. I strongly recommend Dr Yu and his team. - C.H
Staff was friendly, well informed and good turnaround in the surgery center... thank you - S.M
I had a great experience at Hoag Colonoscopy Center in Irvine and Dr. Yu and his staff were all wonderful.I highly recommend this facility. - S.K
Dr Yu inspires good feelings from the first appointment. He is approachable, patient, and seems to be a good listener.Martha, who did the scheduling, was very accommodating and thorough in her explanation.Everything went well on the day of the procedure: good facilities, knowledgeable nurses, a smiling dr ( I forgot his name, sorry) who did the anesthesia, and a reassuring Dr Yu.Thank you everyone, thank you Dr Yu. - T.Huynh
Excellent in every detail. It was the most wonderful experience. I felt perfect after endoscopy procedure. I was energetic and myself the minute I woke up. I enjoyed the staff, they were hard working and nice making it a very memorable experience for me. Thank you so much for being the best I have ever experienced. Your number one! - Anna Zueck
Very professional and organized. - M.G
Dr. Victor Yu has been my favorite G.I. doctor, he's caring, listens and very helpful in answering questions. The staff as well has been very pleasant and I have never had a bad experience. I would recommend Dr. Victor Yu and his staff to anyone. - E.H
The nurses were very caring and dr as well. This is very important to the nervous patient going into a surgery, not knowing the outcome. Please keep up the good work and remember this. Please treat us the way you would treat your own family members, as I feel I was treated this way on my surgery day. Thank you so much!Unfortunately it’s hard to find truly caring people these days, that are not in it for themselves. You were all so caring. - J.P
My only critique for your office. Is when I came in for pre-op appt. I waited 45 minutes after my appointment time before I was given the option to not meet with the doctor, which I did not. I think it would have been nicer to have been given that option right away. - S.H
Nice facility.....friendly staff......reasonable wait time.....good feedback from Dr. Yu's comments....very good experience - R.M
I had a very comfortable visit for my procedure - G.M
Dr. Yu,I really wanted to thank you for the great care and also for the premises where my test to place. The nurses were wonderful and it was very nice to be able to chat with them for a few minutes.However I have to tell you Norma in the front desk was very rude and I had no idea what prompted her behavior to be extremely rude doing my checking. I'm not sure if her Cinco de Mayo what's rough but to take it on a patient is completely unacceptable. I even have to remind her that I am the patient if she needed to stop being rude. There was never an apology in fact I think she was more irritated. I did share this with the nurse. I really hope you will be able to correct this I have visited your Irvine and Newport location before all without any incidence. Thank you very much for the fine care of the rest of your staff.SincerelyVictor Cahua - V.C
Absolutely amazing kind and skilled team I could not have been happier with the outcome - S.B
Everything done right by staff that is very professional but also very attentive. Doctor Yu is very good at explaining things and reports are very understandable to he layman. Couldn't ask for anything more! - M.P
Dr. Yu and his entire team are engaging, passionate and compassion for their patients Dr. Yu always takes the time to respond in a timely manner to questions or concerns about any health issues we are experiencing. I am truly grateful to be a patient of Dr. Yu! - D.N
Amazing experience , Dr. Victor Yu and his team are amazing, they are extremely professional, they took a huge care of me, this is my second procedure with Dr. Victor. Simply perfection. - A.K
Everyone I had contact with was both kind and efficient. I felt comfortable and cared for at all times. I felt like your people were genuinely concerned with my well being. VERY nice and somewhat unusual in medical settings. Thank you to all. - D.W
Thank you Dr. Yu and nurse Michelle. Everyone was so kind and professional. - M.P
I feel that I was in good hands. I have no concerns. - S.A
Over all very good - S.G
Dr. Yu and his staff did an outstanding job prior to pre-procedure. Dr. Yo handed out the report detailing and explaining thoughtfully. The whole process is so easygoing. I express my deep appreciation to all of them. - J.L
Great service, everyone showed genuine care for my comfort, felt extremely comfortable, thanks to all the staff! - S.N
Excellent experience from beginning to end!! - A.M
Very easy and fast - N.D
My experience, from my appointment at Dr Yu's office until my discharge from the surgery center, was very pleasant. Everyone was friendly, understanding and concerned that I understood everything and was comfortable. - B.H
From the moment I walked in, the receptionist was awesome. Next I’m sorry I can’t remember her name but the nurse that took care of me prior to the surgical room was amazing and warm and sweet and made me feel so comfortable. After that the two I’m room nurses were so nice and funny and entertaining and the doctor was very nice as well. I had a great experience from the moment I walked in to the moment I was wheeled out! - C.C
Excellent service - Y.Z
Great overall. - M.P
All the staff, doctor, Facility, was the best!! 5*****Thank you All and keep doing your good work! - R.P
My only complaint was the wait time, they were running behind so instead of leaving at 1:30 as they had said, I was not finished until 3pm. The waiting room was large with comfortable seating and all the staff were friendly. - J.S
Great staff and it was pleasant to have Dr.Yu come by and explain the procedure. - S.P
Results were somewhat unconclusive on source of digstive problems. Possible additional information will be provided upon receipt of biopsy analysis. - A.H
Professional staff team, good experience. - Z.L
I had a great experience with my doctors, staff and anesthesiologist! Great time! - R.P
All was excellent. - B.F
Wonderful experience. Welcoming staff that made me feel at ease. Prompt treatment and easy to read results immediately after procedure. Very impressed. - O.H
Very professional, did a good job! - C.W
Dr. Yu and the staff were very thorough, professional and kind. I was very impressed by my nurse, Rebecca, throughout my outpatient procedure. She went above and beyond in order to make me feel safe and obtain all pertinent information. Thank you, Rebecca for your kind heart! - L.A
Dr. Yu very nice, all the nurses are friendly, thank you very much - W.L
Very helpful and friendly, they feel me confident and secure. all the nurses are so kind. Thank you for the service. - M.M
I'm happy with the experience. - Y.Z
All was excellent experience. Thanks to all Dr.Yu and my anesthesiologist and the nurses who made me comfortable and made the exam so easy. The entire staff was helpful , courteous and kind . The nursing staff made me welcomed and had a sense of humor . That made it easier to have my first experience ever with upper endoscopy and colonoscopy. I am very impressed with the support and the care I received . I recommend this facility to everyone. Have a great day everyone and thank you again for such a great service :) - S.P
Adriana, pre-OP nurse was delightful; warm, knowledgeable, professional and calming.Dr. Mouchawar was pleasant and communicated well. Dr. Yu made me feel like I was in safe hands. I appreciate all that was done to make the experience go well. - C.P
I am quite please with the procedure I had this morning with Dr. Victor Yu and his staff. I wanted to give the excellent marks on all these categories, however, the website was not functioning correctly. I could not click on the #5 star on all categories.Thank you very much, Dr. Yu and your staff for the excellent service to your patients. I definitely would come back to you and your excellent , friendly staff and will recommend to all my friends and relatives if I have a chance. Please keep up the good work. Best wishes to your practice. - K.N
Very comforting staff, made me feel at ease. - A.S
Fantastic staff at outpatient facility - J.H
My procedures were scheduled for the afternoon. The office was very elegant and comfortable. Staff was very courteous. There was a minor hiccup at first but everyone made the effort to get the issue fixed. Dr. Yu explained everything to me and patiently took care of me. Overall it was an excellent experience. - C.H
Stuff members are very friendly. Definitely will recommend Dr. Yu to my friends. - X.C
Endoscopy procedure. It went all smooth and I felt well taken care of. Thanks! - J.K
Everyone involved was great, very timely and made me feel as good as possible. I’m very appreciative of everyone’s performance. - M.H
The nurses and the doctor were kind and attentive - B.R
Everything went very smoothly. The staff, nurses, and doctor were all very helpful, kind, and clear. - K.L
EVERYTHING WAS EXCELLENT. - P.C
Everything went smoothly, except for the anesthesiologist being rejected by the insurance. - J.A
Thanks! - Z.S
I appreciate your asking my opinion. I would ask the front office people to acknowledge your arrival. They were very nice and polite when they called you to the desk. I would have appreciated a "Good morning, someone will be right with you." Once I was called back the staff and Dr. Yu could not have been more kind and considerate. Thank you. - D.P
Dr. Yu and his staff were exceedingly professional throughout the process of my procedure. They carefully explained what they were going to do, and the process itself was relatively quick and completely painless. Dr. Yu has my highest recommendation! - W.D
I was impressed by the care and friendliness of the nurses. They did a great job getting me prepared, being willing to help me whenever I needed help. I was surprised that the anesthetic they gave me knocked me out so completely and so quickly, that I never was even aware of what was going on — which was great! The nurse who put the tube into my vein was extremely skillful! Usually nurses have problems and I am left with large bruises on my hand for weeks afterwards. She did it so well that I can't even see where the needle went in! I appreciate Dr. Yu's report to me afterwards and the fact that the nurses gave me copies of the printout so I can share it with my daughter and son who are very caring and supportive. All in all, I was very impressed with the service I was given; but, I sure hope I don't have to go through it again any time soon. That prep is no fun!I was not able to change the form that say's I Don't Know. I do know and I do rate each of the areas as EXCELLENT! - N.K
I received good care. Thanks for the warm blanket.Never felt rushed and always felt in-the-know... except when I was under Twilight sedation (understandable).Thanks - D.P
Everyone was wonderful from the start to the end. Awesome staff!! Thank you! - Giselle Assifi
Excellent experience. Great staff and easy test! - A.A
Every one was so nice. I was so comfortable with everyone I didnt have to be worried about anything - B.L
All the staff were really friendly and helpful. All the doctors and nurses that I engaged with were informed and more than willing to answer any question that I may have had. The whole experience went smoothly, and was very well handled. - B.H
Definitely would recommend to others if treatment is available to them - W.T
everything there is excellent here! - D.Z
Excellent work. Excellent service. - C.B
Dr Yu and the entire staff was very courteous and professional. They made an unpleasant procedure (colonoscopy) tolerable. - J.R
I hated the liquid. I wanted the pills - C.J
You did very well. I felt comfortable at all times. - C.S
Dr. Yu and all clerks and nurses are very nice, helpful and professional. - Z.Y
DR. Yu and his staff were excellent in every manner of service provided will definitely go again and recommend to others - P.H
The staff was very friend and assuring. - S.R
This was my first colonoscopy. I was very nervous and did not know what to expect. Everyone from the admissions, preoperative and outpatient staff were phenomenal. Very professional, patient and kind staff which helped calm my nerves.My appointment was at 10 am and I was in the room preparing for my procedure at the scheduled time. Due to the professionalism and kindness of staff my first colonoscopy experience was pleasant. Great job! - J.D
I am very happy about the procedure today. Every one is very nice, helpful and professional. The environment and equipments are very good, better than my previous medical group for the procedure. If you don't mind, I have a suggestion, please remind patients once again to go to restroom before the procedure. Thanks for everything. - Z.Y
I am very happy about the procedure today. Every one is very nice, helpful and professional. The environment and equipments are very good, better than my previous medical group for the procedure. If you don't mind, I have a suggestion, please remind patients once again to go to restroom before the procedure. Thanks for everything. - Z.Y
Everyone I came in contact with were very friendly and helpful. They made me comfortable, kept me warm with blankets when I said I was cold. They put me at ease. Thank You!! - L.Z
Everything was excellent except for the wait time. I reported as scheduled at 11:00AM for a 12:00PM procedure. I sat in the lobby for 20-25 minutes before I was "checked in" to give id's and sign paperwork. I believe I was taken back tp prepare for the procedure around 11:45. The admitting nurse and other medical staff were attentive, courteous, and helpful. I was informed Dr. Yu was delayed and my procedure would be also. I was prepped and kept in the pre-op and recovery room until the procedure which was about at 1:00PM. The staff kept me comfortable and informed during the wait. I understand there are delays and view the extended wait time as an anomaly. Dr. Yu, the anesthesiologist, and nurses were great. Even though there was an unfortunate delay; I still rate this as an excellent overall experience. - Z.A
I am very pleased with the level of expertise and services provided by Hoag Hospital Irvine. Doctor Yu and all the staff show high standards. - V.H
Service is excellent - H.W
Everything went accordingly and smoothly - H.K
Endoscopy (both) - G.K
Very smooth experience; was anxious about the procedure but at the end of it didn’t feel a thing.. amazing! - A.M
I went in for proceedure at 6AM as scheduled. I was very impressed with the staff and the scheduling. I had the proceedure done as scheduled at 7AM and was discharged at 8 AM. It could not have gone any smoother. Thank you for the excellent treatment and service. - A.M
Everyone was very nice and professional. Procedure was very fast and I wasn’t waiting around for hours like I expected. Really a great experience considering it was a colonoscopy. - S.R
. - Y.W
The inspection was fast and smooth. It went on very well. Dr. Yu explained the result to me quickly after the inspection. I am very satisfied. - H.H
Very good!!! - Y.Z
The clinic and staff were efficient, friendly, and helpful. Overall, a good experience and happy with my treatment and results. - R.R
Very comfortable stay in this facility and Dr. Yu. - T.K
It was my first time to do upper GI endoscopy ..excellent experience!! - J.C
Overall great experience. Very smooth process. - E.P
Dr. Yu , his office and hospital associates are excellent and friendly! They provided necessary information which helped me through my procedure smoothly. We will recommend you to our friends and relatives. Thank you for your professionalism!! - L.C
I would recommend others how easy and accommodating Dr Yu team was. - T.G
Scheduling this appointment was the easiest ever. I took Mom in early for her 7 A.M. procedure and we were both pleasantly surprised by the beautiful and spacious interior of Hoag Hospital Irvine. The colors reminded us of a peaceful garden while the glass maintained the open-floor concept. Thanks to the efficient and personable receptionist, check-in was a breeze. After a brief wait Reese (RN) took us inside in preparation for the procedure. While maintaining her professionalism she also talked with us to ease our anxiety. After the procedure, Dr. Victor Yu carefully and thoroughly explained the results and the after-care. The overall experience was definitely 5 stars!! - J.C
Patient, professional and reliable - X.T
Everyone was very professional and friendly. Their upbeat demeanors had a positive effect on my anxiousness. Very methodical about checking and rechecking my info to be sure I was the correct patient. - D.L
Outstanding in all respects. - R.S
The staff at the surgery center was great, the procedure went well. Dr. Yu and the nursing explained everything and followed up with me after the procedure. A great job was done by everyone there. - M.W
The staff was very caring and professional. The facility was very clean and organized. I was in and out off the procedure without any worries. Thank you. - E.M
45 minutes behind the schedule is my only concern. - S.W
This was my third procedure so I can truly speak from experience. I am very thankful that my primary doctor Dr William Tsai referred me to his doctor Dr Victor Yu for my colonoscopy. I met him for consultation on a Thursday afternoon and by the next Wednesday afternoon my procedure was complete. Every person I came in contact with at his office in HB and the Irvine facility were wonderful. I can only describe them as kind friendly familiar informative and professional. The facility also gets my highest rating for too many reasons to list. I left the facility without any of the usual discomforts or symptoms of the procedure. Thank you to the whole team! - M.B
Good overall. - J.M
Thanks MD Victor Yu - C.T
Excellent work. I do appreciate Dr. Yu 's help. The staffs were awesome as well. Thank you so much! - J.Q
The pre-op instructions requested arrival an hour before the procedure, which was a bit too early given paperwork was already completed prior to arrival. - D.L
Dr. Yu and all of the staff at the Hoag Endoscopy Center Irvine made me feel very comfortable and Dr. Yu explained the results to me afterwards. Was overall a great experience, even though I was extremely nervous prior to having the procedure done. - K.S
On time, quick and professional. - R.L
Excellent services from all doctors, nurses and staff. All nice and kind. Easy to schedule appointment and also no wait in checking in. Best, I admire the cleanliness of the facility. Right after the procedure, the doctor informed my husband what has done and results. Thanks! - M.P
I felt comfortable and very well served. Excellent in everything ! - B.S
Had a very positive experience. His office staff was very friendly and helpful from the initial appointment to setting up my procedure. The hospital staff were great- front office very friendly, my prep nurse (Christa) was friendly and easy going. Nurses in the procedure room made me comfortable and at ease. - S.P
Great! - N.V
Easier than I thought it would be. Dr. YU and the anesthesiologist's explanation of the recommendation for a general anesthesia eased my mind. - Joan Sullivan
I really liked Dr Yu. He was very thorough and very pleasant. I have high hopes for the final outcome of my visit. I need to try a new medication before I know if I will get relief. I am happy I was referred to this clinic. - M.V
I really appreciated Dr. Yu’s professionalism and communication skills. The staff was friendly and provided everything I needed to make my experience go smoothly. - F.C
Everyone was very kind and took very good care of me. - J.D
Was a little nervous but was very easy and out quickly! Staff was very friendly and helpful. Not worried about a colonoscopy next time! - S.O
nice staffs - Y.D
👌 - A.M
🙂 - A.M
Thank you to you and your whole staff everyone was Amazing - A.M
I'm pleased with friendly environment and staff all friendly and caring especially Dr. Yu who did my procedures. And i want to thank him. - M.A
Went very well.. we waited little longer than expected but everyone was wonderful... from reception to nursing... we are very pleased with Dr Yu... only wish we would have been advised more throughly to stop aspirin as now we need to go back second time... otherwise all was excellent.. thanks to all - C.S
Very good service , patience and professional,it let me relax. - Z.S
Doctor Yu is very professional and the whole procedure is smooth. - W.Z
I appreciate all and everything your staff in the surgery center and your office staff before the surgery did for me. I will definitely refer my associates and friends, colleagues to you Dr. Best Regards.......Alex Lorre - A.L
Everything was fine - P.F
Staff was professional and friendly. The procedure was efficient, Dr. Yu listened to my concerns. Center was clean. - A.A
Thank you. First time I have had to go though a procedure as such. All made me fell at easy in in great hands. - Q.L
Wonderful staff. Friendly Helpful Engaged. A smooth experience for a trying procedure. Thanks - A.H
Great - D.T
I did not receive an email the day before telling me what time my appointment was. Also the facility did not have very good signs directing where to go. However, Dr. Yu was excellent. - Z.C
Grrrreat, THANK YOU! - P.H
This is my 2nd colonoscopy at Hoag and my first with Dr. Yu. Dr. Yu is top notch as well as the anesthesiologists, nurses, and even the folks down at the main floor registration. Thank you Dr. Yu for being a great doctor and please thank everyone else at Hoag! - M.N
My experience was excellent all round. The initial warm welcome from the receptionist set the tone, and each person I was introduced to thereafter was focused on making me comfortable and relaxed. The level of energy was upbeat, and increased my confidence in being in good hands. The procedure I was to have was explained clearly by Dr. Yu, and I received a hard copy of the result for my own file. I agree with five stars as being the level of my experience. - Marie Thompson
I was nervous, I guess most of us are when queuing up for a colonoscopy. From the moment I walked in I was put at ease by smiling, confident, professional, efficient staff and medical caregivers. I was treated with the utmost respect and courtesy. All my questions were answered as I asked them.... I tell you... the warm blanket is pure genius... I actually fell asleep waiting. Dr. Ho came and introduced himself and explained the sedation process... each and every person that spoke to me told me their name and what their part was in the total process. I felt informed, connected and included in my health care. The practice was busy, lots of patients and staff doing what needed doing... but I never felt like a number. This was by far the most positive experience I have ever had with a medical facility and staff.Thank You. I would recommend you and I want to send kudos to all I was in contact with today:Carol... Maria O...Patty...Betty...Christina... Dr. Ho... Dr. Yu... and Maria (GI) and the sweet girl who took me to the lobby. - J.M
Everyone that I came in contact with at this facility were AWESOME! The staff assisted me right when I entered the lobby and directed me to my appointment area the registration staff were quick and friendly and the nurses were wonderful. My doctor was friendly and informative and he did a great job! - N.I
My experience was good - H.T
Great experience. From the reception desk, to the pre-op, anesthesiologist, nurses, and Dr. Yu, everything was great - M.P
I appreciated how caring and professional the nurses and front office people were, and how Dr. Yu took time to explain the procedures to me. I also appreciated that Dr. Yu showed me the resulting photos and how he carefully explained everything to me. - P.P
Everyone was so pleasant and knowledgeable and answered all my questions. I felt very comfortable with Doctor Yu and his team. Also, I enjoyed the friendliness of the nurses. - L.S
Great experience. Made to feel very comfortable. - M.B
Dr. Victor Yu, in addition to being entirely professional and very competent physician, was so caring, kind and understanding of my anesthesia phobia. He set my mind at ease and addressed my issues with concern and caring. That meant everything to me.I don't know that I would have completed the procedures had it been with any other doctor.And the office staff and nurses are very kind and obviously dedicated to caring for their patients. - L.P
Dr. Victor Yu, in addition to being entirely professional and very competent physician, was so caring, kind and understanding of my anesthesia phobia. He set my mind at ease and addressed my issues with concern and caring. That meant everything to me.I don't know that I would have completed the procedures had it been with any other doctor.And the office staff and nurses are very kind and obviously dedicated to caring for their patients. - L.P
Was notified late afternoon the night before the procedure that my appointment had been moved up 1 & 1/2 hours earlier. When I tried to talk with the doctor's office to let them know I couldn't make the new appointment time there was no one available that could address my scheduling conflict (until an hour after I was suppose to start my preparation procedure). After several calls back and forth I was given my original appointment time again. Some back ground informtion:Every call to make schedule arrangements had been made directly with me on my cell phone - when I ask how did the schedule get changed at such a late notice - I was told that someone had call my wife and she approvded the change a couple days earlier - my wife never talked with anyone and when we check her phone only one miss call came from the doctor's office had ever been made to my wife (and no message was left). Since all calls had been made to me (even the late call from the hospital) it was very strange that the only call that "approved" an appointment change suddenly was made to my wife? - R.N
I was pretty nervous about this whole procedure, but you all made it a pleasant experience. Everyone was very professional, courteous, informative and kind. This all goes a long way. Thank you to you all. Merry Christmas and Happy New Year to you all.Thank you very much. - Y.N
This is my first Endoscopy, was little nervous walking in, but the staff made it very easy and comfortable from the minute I walked in into the office to the minute I sat in my car.. Very professional staff ( ALL ), most importantly very caring, I would not change a thing! Thanks - S.S
There were several phone calls to remind me about the appointment and provide additional details. I found them to very helpful in helping prepare for the big day. Everyone in the office was very attentive and service oriented. The staff made me feel relaxed about the procedure. The tech assistants were professional and of course Dr. Yu was great. I greatly appreciated the entire experience. Thank you. - C.M
Very easy and comfortable experience. Thank you! - J.G
wasn't looking forward to it, but it was very easy and the Hoag staff always makes things easy! - E.H
Having had 18 previous procedures at other facilities, I have to let you know that your facility, staff, nurses and techs were by far the best! Thanks so much! - C.S
Nursing staff is extremely courteous and professional . - H.G
Dr. Yu and his staff are wonderful. I highly recommended him!! - J.C
Overall comfortable experience. I fall asleep immediately and wake up when it’s over. - Y.C
Thanks Dr. Yu. You and your team are fantastic. I appreciate your focus and care. Felt supported by everyone at each step of the process. Many thanks! - A.G
Excellent doctors and staff. 5 stars on everything it as a wonderful experience. Thank you so much. - L.S
Wonderful experience thank you. - H.P
Staff were very professional. Overall experience was excellent. Thank you! - G.A
Wait time was a bit long, but the procedure went well and the staff was very friendly and accommodating. - M.B
Easy to make appointment, efficient check in, kind staff and well-run center. - A.I
You are so professional, nice,friendly, I am so happy for your service. - Q.L
Staff was courteous and friendly, whether in person or when I had questions over the phone. I am impressed with the overall professionalism of everyone there from the doctor on out. - L.K
From start to finish my experience with Dr. Yu and staff was excellent. The appointment process was easy. The facility is clean, bright and relaxing. The staff were welcoming, friendly and efficient. Dr. Yu was kind and attentive, as were his staff. - B.C
It was a very clean n orderly. The staffers were very friendly n polite. - M.P
Dr.Yu is very knowledgeable and has a calming presence. This is my first endoscopy session and I was pretty nervous about the procedure. He explained what to expect and put me at ease. His staff are excellent and were very patient in answering my questions and making me feel comfortable. Thank you, Dr.Yu and team for taking care of me and making this a pleasant experience. I very much appreciate it.Best,Tara - G.V
Overall it was excellent, except for the colonoscopy scheduling. The scheduling available was a little limited, but it was still okay. - W.C
My overall experience with Dr Victor Yu & his Staff, were excellent. He came highly recommended & he & his staff exceeded my expectations. They were all exceptional professionals & compassionate. They made me feel comfortable & secure with a much dreaded procedure, from consult through recovery! I am grateful to them & would highly recommend Dr Victor Yu & his wonderful staff. - L.V
Everything was great. - M.Q
It was a very good experience with Dr Yu and the staffs with my Colonoscopy and Gasttoscpoy procedures. It was my first time of doing both and there was some fears before the procedure. The procedure was painless and Dr. Yu give a very clear explanation of the result after the procedure. - X.Z
That entire staff didn’t phenomenal job Very caring and very professional - E.S
Everything was grest - M.B
Great experience and received best services from Dr. Yu and his staff. - H.N
Dr. Yu is awesome. - K.D
Friendly, caring staff. I was treated with respect and everyone was helpful. - L.E
Everyone was super helpful and thoughtful in the process. Quick to get in and out, nurse who put in my IV very good, exit nurse helpful/attentive, and I loved the efficiency of the whole process, but never felt rushed rather very well taken care of. Thank you! For a first-timer...I’d recommend the preventative procedure even though the prep a little rough.;-) - L.A
Dr. Yu is a true professional - I have nothing but positive feedback in my experience today. - J.M
It was an excellent experience. - A.J
Overall I had a great experience and I really trust Dr Yu. Thank you. - G.M
The whole procedure was very well organized and the staff was very knowledgeable and friendly. - F.S
Everyone include both Dr's were very nice and helpful. Made this very easy. Very grateful. - E.G
Very pleasant and efficient staff. - R.T
Really good experience. Dr. Yu and Dr. Lee are really good, nice and patience. - J.H
Doctor Yu has helped me with two procedures, and he has patiently spent time explaining to us the result after it is done. The whole process has been smooth. Highly recommended. - C.L
The doctors and staffs are all very efficient and friendly. I feel comfortable for this surgery. - C.K
Whole staff very professional Very nice and always checking on your status.Beside the liquid diet prep the day before the procedure,As you get there you are very well taken care off. It was a very pleasant experience, did not feel anythingGood bedside manners. - R.C
Dr Yu was great made the whole really easy - S.O
Dr. Yu is very nice. My colonoscopy procedure went well with no serious side effects. I feel perfectly fine after the procedure. - L.P
I was greeted and attended to as soon as I walked through the doors. Even when it was 6am the young lady helping me at the front desk was very pleasant and had a great smile. The nurse who took my information and started my IV was very nice and answered all of my questions. All the staff from the anesthesiologist, the doctor and the nurse had great bedside manners and made me feel comfortable that they would take care of me during my procedure. - E.O
Tops in professionalism and quality of care. Feels like I’m their VIP ( Very Important Patuent) - E.M
Everything was excellent, kind, efficient nurses and staff, doctors were great, overall excellent experience. Thank you to all, Cherise - C.R
I’m very happy with my experience. The punctuality was perfect. Their staff in front office very nice. The nurses súper profesional and very nice and sweet. Everything was a very good experience. - I.L
excellent experience, fast and finished almost on time. Thanks. - L.J
Dr. Yu is a great doctor. The facility’s staffs are wonderful. - N.T
I found everyone professional and kind. The only thing I’m not clear about is if I need a follow up appointment? - J.B
Excellent! - M.W
The Doctors and nurses were very kind and professional. And I appreciated the extra care they took extra care to make sure I was comfortable. - K.W
Dr Yu and staff very nice!!! Excellent experience!!! - M.U
An excellent experience in all regards. Thank you Doctor Yu and Doctor Ho, and to the rest of the staff.With since appreciation.Maria Mercedes Morataya - M.M
Dr. Yu have a lot of experience on that - Y.H
Dr. Victor Yu, in a "nutshell," is simply THE best MD I've ever encountered. My first meeting with Dr. Yu occurred because of an emergency situation that I was in when I checked into Hoag Newport as an in-patient on July 1, 2014. The dear Lord was looking over me to have Dr. Yu randomly assigned to me when I was admitted to said hospital. I could go on forever to "sing" Dr. Yu's praises for he is an excellent MD and has, most importantly for me, the best "bedside" manner - a rarity in this day and age. - T.M
Everything went very smoothly.The nurses were wonderful and listened about my problem with my small veins for putting in the needle. Nurse Barbara was wonderful as well as Dr you.Thank you - B.R
Everything went very smoothly.The nurses were wonderful and listened about my problem with my small veins for putting in the needle. Nurse Barbara was wonderful as well as Dr you.Thank you - B.R
Everything went well with the procedure, doctor, anesthesiologist, and nurses - all wonderful. The only complaint I have is that when they took out the oxygen, I started sneezing and have had nasal drip all day. I looked it up and it is called Rhinitis which can be caused by the oxygen tubes that was inserted in my nose for the procedure. So now I have to see how I can get treatment for my sneezing and nasal drip! Hopefully, it will go away soon. - Marie.W
In take went smoothy.Enjoying meeting LeeAnn who did a great jog getting me prepped, and put me 100% at ease.Christian was outstanding, as was my discharge nurse. - K.F
The whole experience was comfortable and good overall. - G.M
The facility's staff is much better than the Newport Mesa facility (doesn't matter, its closed now). The anesthetic used by Dr Ho was so much better than previous time as well - no body aches and was actually coherent when Dr Yu spoke to me. - C.C
I was so pleased with each and every staff member who I encountered during the process! They were helpful, informative, caring, pleasant and most of all professional! Dr. Yu is very reassuring, I anticipated being anxious but felt at ease through out the procedure. Every question in my mind was answered before I even asked. Thank You all so much! - D.G
Everybody was so great. 10 star experience - N.M
Im very happy with the Dr. The nurses are all amazing. All of the staff takes time to explain everything, and to ensure that I was comfortable. - M.S
Dr.Yu and The Stuff all are Excellent.Thank you so much!! - C.C
I am very glad about your staff provided well above excellent services that I did not expected. All went well. I do recommends your service to all of my family and friends. I did received kind and warm human like treatments from the beginning to the end. - J.C
A very good atmosphere and great help. - Y.V
The check-in process was quick, the staff was very friendly, and the procedure itself was quick. Dr. Yu was very thorough in his explanation, and his bedside manner shows him to be a very friendly and knowledgeable doctor. He shared that the follow-up from the biopsy of the polyp detected would take about 5 days. But overall a quick and smooth experience. - K.R
I had a great experience with Dr.Yu’s office . Dr. Yu is a great doctor and gave me an overview of what to expect prior to the procedure. The staff was great and the nurses were very attentive and friendly. I also liked the facility , very clean . - A.L
Wait time was a little long, but otherwise a very good experience. - B.H
Thank you so much, Dr. Yu. The best experience that I have ever received. Everyone one friendly and very professional. I felt very comfortable and will definitely come back!! - K.G
The upper GI endoscopy and colonoscopy was done in a nice hospital with friendly staff. Dr Yu explained the procedures and results of the test .... I could not ask for a better place with such great atmosphere for my upper GI endoscopy and colonoscopy procedure that was performed today. Most importantly, a doctor (Dr. Yu) who treats his patient with sincerity, dedication, professionalism, and respect. Dr. Yu took the time to explain the procedure and the test result to a level where I can understand. Lastly, the entire staff were very friendly and they went above and beyond to make the patient feel at ease. Thank you. - L.T
well run , everything explains in detail staff friendly and professional. the only improvement I would suggest,the front desk and staff could be a little more welcoming and less asuming that clients know what to do when youwalk in. on a whole I was very satisfied with the care. - H.S
Prompt - B.K
Everyone was friendly and made my experience having procedure / screening pleasant. Keep up the excellent job. - A.N
A well run department. Everyone was so nice and made me feel at ease - J.C
Thank you. Overall, excellent in all aspects. Lucky to have found such a great doctor. - C.D
From start to finish your staff was professional, friendly and informative. Mellisa was on her game. She answered my questions as she prepped me for the procedure. You all took away my apprehension and anxiety. Thank you. - J.S
Excellent service,doctor,facility,and a warm felling - J.C
Everyone was awesome!!! - R.D
Thank you all so much! The entire process was amazingly positive. Great staff, great Doctor, great hospital. You are all so professional, as well as kind, thoughtful and caring people. If one must have this kind of test, Hoag is most certainly the place to go, and Dr. Yu and his attending staff are the people to see!:) - L.D
Everyone acted professionally and provided an optimum level of care. - D.R
The preparation was effective and easier than I expected.Staff at the hospital Kristi and Karla were all kind and knowledgeable.Dr. Yu explained the procedure clearly and went over the results afterward.The anasthesiologist Dr. Atkind also took time to explain and answer questions - H.C
Given that it was a colonoscopy procedure - the entire procedure from check in to discharge was a breeze. Excellent nurses, anesthesiologist and Doctor. Now if only the prep drink was a little more palatable... - K.S
I am very happy with the services from your center . All staff from front desk , nurses and doctors have taken care me very professionally . Thank you for great experience with my first surgery. - H.T
Very professional service with everything on schedule and efficient. Thank you for the great service. - B.O
Excellent experience. Love Dr Yu and staff. Thank you all. - F.P
My experience was excellent. All the staff treated me with respect and kindness. My questions were answered in a timely manner and always helpful with all aspects of care. Dr. Wu was kind and explained everything clearly so I could understand what was going to happen and the results after my tests. - Jean Smith
All the staff members and the doctor Victor Vu was great and fantastic doctor and they were very nice and helpful too. And thank you so much the procedure went very well and I have no cancer and polbs either and my acid reflex is fine too. And I dont have to go for next 10 years for a check up. And thank you. - C.D
The overall experience at the Hoag Endoscopy Clinic was good. I was told to be there at 6:30 a.m. for a 7:30 a.m. procedure. I was not called in until 7:30 though. There was only one front desk clerk and only two people ahead of me so not sure why it took so long. Once inside, the nursing was exemplary and very attentive and Dr. Yu was professional, caring and spent a lot of time explaining the findings. - M.Z
Very professional and comforting - M.S
Dr. Yu is excellent and he communicates well with what he will be doing. I feel at easy knowing I’m in good hands. - A.M
I was referred to Dr. Victor Yu by my personal trainer Dee Weder . Today I got a beyond excellent service from Dr. Yu and his staff. Very professional and respectful. It is also worth mentioning that the staff at Dr. Yu's office in Huntington Beach was very friendly and welcoming.I will recommend the Dr. and the facility to my family Dr. for referrals .Thank you Doctor.Gamal Tewfik - G.T
I love Hoag Hospital.I love all people who work thereI love the services.Nice,polite,Professional and super clean.Thank You For Your nice and kind services - C.L
Dr Victor Yu and the entire staff were extremely kind , I would highly recommend this facility to anyone😊 - M.T
Very please with our overall experience today at Dr Yu facility - W.M
Very please with our overall experience today at Dr Yu facility - W.M
All parts of the procedure when smoothly, from check in to recovery. - M.D
I went for a colonoscopy by Dr. Victor Yu today. It was a good experience overall. There was hardly any wait. The procedure went as expected and Dr Yu stopped by before the procedure to explain what was expected. - A.C
My experience with Dr Yu and his staff were excellent...... from the screening to the colonoscopy procedure. The screening was explained to me in detail which eased any anxiety I may have had. Dr Yu's bedside manner was gracious and professional.The nursing staff at the Endoscopy Facility were professional and friendly. Nurse Holly, and the recovery nursing staff took very good care of me.Thank you for all you do.Respectfully,Yolanda Scaglione - Y.S
The staff were all very nice and helpful. Everything went very smoothly. - G.S
Doctor, staff & services are very excellent, I’m very happy for this time I switched back with Hoag - T.M
Everyone was top notch. Very nice, friendly and professional. - D.G
as expected the prep was worse than the procedure. I felt I was in 'good hands' throughout the process. I highly recommend your practice - A.C
Staff was great, procedure was a success, and facility was clean and professional. No issues. Wait time was a bit much, but everything else was great. - J.W
I received excellent care from the nurses and the facility was great. Dr Yu did a great job. Thanks - J.P
Dr. Yu is very friendly and explains everything clearly, simply and well. The facility and stuff were great, call-in questions were all answered before procedure. Overall experience was comfortable and smooth. - H.L
I was very happy with staff friendliness and professionalism. I was also very happy with DR. Yu treatment and explanation of my health issue before and after procedure. Over all I give five star to DR. Yu, staff, cleanest of area and way of operation and procedure. Thank you all - M.E
After the operation, Dr Yu did not come to see me and explain every thing. The nurse tod is go home and the doctor will call you, but the doctor never call. I had diaries all Friday, Saturday and still today too and I was scare because what I heard last year about patients died from bacteria after operation. I called on call doctor who said it takes 2 days but now it is 3 days!! I did same operation before and I never had diaries!!! - R.J
First time there. Arrived at 6:30 am, was prepped and wheeled in for my procedure one minute before my scheduled time. Staff was friendly, curtious, and professional. Dr. Yu was friendly and informative. Thank you for a good experience. - S.L
I don,t know for sure because I did not see you after operation.Do I have bleeding?Do I have cancer?Do I need to continue on same medication? - R.J
I'm pleased that I chose to have my procedure with Dr. Yu done at your terrific facility. However, I was originally asked to arrive at 6:30 a.m. but the time was moved back to 6:15 a.m. I arrived promptly and tookabout l0 minutes to check in. I was taken back and prepared with a gown and I.V. and laid on the gurney for about 40 minutes.In the middle of the procedure, I awakened in some pain and listened to the anesthesiologist talking about something unrelatedto what we were doing. After a few minutes I spoke up and informed him that I was awake and really hurting. I believehe should have been paying more attention to his patient than to some other issue. In addition, the anesthesiologist waspoorly groomed with long, straggly hair and beard which did not seem appropriate for an operating room. - R.
I was treated by a great team. Everthing was easy, on time and very friendly. Thank you for making this a very pleasant experience. - N.S
It was good experience everything was great - S.B
everything went so well - G.C
Like clean facility with focus on specialization. Minor iv start "annoyance" but rest of procedure/experience EXCELLENT. Opportunity for improvement in communications from support staff - between doctor's office and facility. Minor confusion re:answers on followup, expected health and procedure results. Doctor exceptionally thorough and responsive.Very satisfied, impressed. Thank you. - M.M
everyone was very kind and made me comfortable. Thank you. - Y.P
The time between arrival and start of procedure could be shortened. All excellent otherwise. - T.K
It was quick and easy! - M.F
Everything was fine and the staff and dr very patient and helpful - C.W
Everyone was fantastic.......thank you - D.R
Having never done a colonoscopy, I didn’t know quite to expect. I was pleased that the process was so quick, and the results available so rapidly . I appreciated being conscious and able to see the monitor, so that I could watch my large intestines along with the doctor. Dr. Yu was extremely professional in his communication with me. All the nurses were extremely helpful and professional, too. The Hoag Endoscopy Center in Irvine, where this took place, is a brand new facility: very clean and comfortable. - C.D
The staff, facility and doctors were very professional. All explained the procedure, were kind, thorough, and gave me the results quickly.I would use this Dr. and facility again, and recommend him to others. - M.B
Before the procedure I was anxious., blood pressure went high. But after Dr.Yu kindly explained everything clearly,then I felt easy and relax. The procedure went very smoothly. I really appreciated. - P.C
Everyone in the office was both kind and professional. The facility was comfortable and clean. The doctors and nurses are stellar. I highly recommend both this practice and the facility itself! - M.R
Dr. Yu was very understanding of my situation. He carefully listened to my concerns and offered treatment to the issue I have.Overall great experience! - A.A
I was very impressed with the entire experience I had with my visit to have my procedure done. The entire experience was pleasant and everyone did a great job with making me feel at ease and that they truly cared about me. - R.M
It was a very comfortable facility the entire staff was very attentive and friendly and would recommend other people to Dr Yu and his staffThank YouSamantha - S.B
I was so impressed by everyone who made this a positive experience for me . I have nothing but compliments to everyone at Hoag Endoscopy Center. From the time I met with Dr Yu for the consult, to the scheduling of the procedure, and the procedure. I would like to give a big thank you to everyone I met. The staff was so professional, and made me feel comfortable and confident. The receptionist who checked me in was so nice, Dr Yu, Dr Dunn anesthesia, RN’s Christa in Pre-op, Carla procedure , Stephanie post-op/recovery were all wonderful. Thank you Hoag for providing the very best care. Please let the staff whom I have mentioned above, my sincere appreciation of their efficient and compassionate care. - J.W
Dr. Yu and your staff were awesome! - H.B
Everyone was very nice and professional. It was a pleasant experience. Fast and efficient - J.T
Organized, friendly, efficient. Doors opened just before 6 am. Completed paperwork and shortly was called into medical area. Anesthesiologist introduced himself and explained his portion in clear terms. Staff then prepped for procedure which started on time at 7 am. Greeted by doctor then fell asleep and woke after, feeling well rested. Advised on post instructions and released. - N.G
Dr Yu is awesome! - M.M
Streamline experience - K.P
Doctor was very nice and helpful. - B.Z
Everyone was very professional and made me feel very comfortable having my first colonoscopy. Thank you very much🤗😘 - D.M
Short wait time. Front office staff appeared disinterested. Nurses were friendly and helpful. In recovery for about 20 minutes and out the door. Anethesia was great can't remember a thing. - T.W
Great experience.... considering. !! Everyone very professional. Not a big fan of of the whole hospital experience.... They put me at ease and everything went smoothly. Great team. Thanks - R.L
The facility was clean and welcoming, the staff were pleasant and professional, and the whole process from start to finish went very smoothly. Thank you! - E.H
Insertion of Obalon balloon was quick, painless and staff was very accommodating. Hoping for more of the same for round 2 and 3. Thank you! - C.W
Dr Yu and his team very excellent with my colonoscopy. They explained the details and made me feel very comfortable before the procedure. - L.B
very nice facility. Staff was great. no discomfort experienced. - C.P
I felt comfortable with Dr. Yu and his staff. He made me feel confident that the procedure would be successful. He made sure To explain all the steps along the way. At the end, it was a success. Thank you! - E.P
It was a very positive experience. All of the staff was friendly and attentive. I would not change a thing about my experience. - J.B
The staff is very friendly and the whole process is easy and smooth.Thank you Dr. Yu and the team! - B.W
I went in feeling anxiety everyone reassured me it’s going to be okay. They were right I went in and next thing I knew I was awake and feeling good. This has been an amazing Dr and nurses!!! Thank You😊 - C.D
Overall my experience was excellent the staff is friendly and professional. The facility is clean and nice. I didn't have to wait long, even to scheduled for my procedure was done in a timely manner. I never had endoscopy done before honestly I was nervous however, Dr. Victor Yu came to see me before my procedure and ensure I was okay he also explained more about the process which helped me and offered to answered any questions. He was there after, I barely remember seeing him, I don't remember much I know my husband spoke with him. Thank you Dr. Yu for taking me under your care. Janet - J.N
Dr. Yu and the staff are very professional. The doctor was exceptionally easy to communicate with and spent more than an adequate amount of time to discuss my procedures and the results of my tests. The surgery facility is new and very impressive.I would highly recommend Dr. Yu and the GI surgery facility to anyone in need of these health care services.Terrific experience. - S.B
Staff was very helpful and very accommodating. My car broke down right as I got there. After the procedure they allowed me to wait inside until my car was towed and allowed me and my driver to wait for other means of transport. They really could not have been nicer or more understanding. As for the procedure itself. I didn’t feel a thing. Very friendly and caring staff. - N.L
My appointment was at 7:30 am. I came at 6:30 am as told. Waited for 20 min to get called in by a sweet nurse who seemed to be over wheming try to get me ready. Looked like she was by herself until almost 7 am the other nurse came in to help . Don t get me wrong I think all nurses did a good jobs and did their best to get me ready . Pls give them more help . Any way I was still out in pre op room at 7:40 am. - W.P
I was really happy with the precisure and Dr. Yunis an excellent doctor. - G.F
Good overall experience! - T.W
Everyone are friendly, caring and professional ! Highly recommend it to anyone need care. - D.A
I didn’t have any problem, and it was very comfortable. - E.K
Everyone was very nice - S.E
It was painless and easy. The doctor spoke perfect Spanish which helped a lot. - S.N
Very smooth process from start to finish. Staff was incredibly kind to myself and other patients. Highly recommend. - D.M
Great experience - every step was explained to the patient and what to expect.Dr. Yu has a great demeanor and makes the patient feel very comfortable and allows time for questions. - S.N
It was great experience I had at this facility. The staff was very nice and helpful. The nurses were very caring . The doctor and his staff who did the procedure were excellent. - R.R
Dr.Yu is very nice. The facility staffs are nice too. - W.Z
people are very professionals -- caring and kind. - S.S
Dr. Yu and his staff were excellent at "fitting me in" last minute and took great care of me. I am happy to recommend him in the future. - L.W
I had an excellent experience..... There is no trauma whatsoever... I didn't even know the procedure had been done... All the nurses were very helpful and very friendly very professional... The preparation a week before and the day before was a little rough because I'm not used to not eating Or drinking that much liquid.... But I understand the need for and a good preparation.. - R.M
The staff was friendly and helpful and they were also able to take care of me right away - L.W
Excellent service as expected - T.N
Excellent service. Performance as expected. - T.N
I was very pleased with everything. - C.H
Everything went real well from the time of my arrival until I was taken to the car. The staff was very friendly and explained everything as we went along. Very good staff. - L.S
Every staff member was kind, compassionate, patient, and understanding from start to finish of my procedure experience. - E.W
From the moment I walked in I was greeted by a friendly staff, efficiently took care of my paper work & explained everything. The nursing staff was extremely friendly & caring..I so enjoyed talking to Joyce..she was excellent company during my wait. So appreciated meeting Dr. Vu before my procedure, since I had not met him before...a kind man. Overall I was very impressed with my experience at Hoag...oh yes...& Dr. Asher was great as well.. - J.H
everything was excellent - B.G
Professionals and took care of business. Scheduling was a little clunky but not a deal breaker. Dr Yu is a professional, and nice man. - J.M
Very friendly staff and the procedure ran smoothly. Overall pleasant experience. - K.T
Excellent - Y.Z
It was a great experience overall from star to end ( consultation to procedure) all staff and medical personnel were friendly and professional. I am so glad I was rendered to Dr. Yu - S.H
I was surprised to see that there was an additional $300 charge for anesthesia. Will this be covered by Medicare and Blue Cross? - T.U
I am completely satisfied with my colonoscopy procedure experience. The staff are all very nice and everything was done in a timely manner. The facility is very clean. Thank you. - C.B
Thank you for excellent service and treatment from you and all your staff, I appreciate it . - A.S
Everyone was very professional and caring. Especially Giselle and Matrianna. Thank you so much Dr Yu. - M.S
Everything was so comforting, very nice people, I’m very satisfied thanks - F.Y
Staff and doctor were very professional and made the experience very pleasant - G.H
Dr. Yu is a mild, well mannered man, with a good bed side manner. In dealing with such a ‘sensitive’ procedure, I found Dr. Yu to be respectful and his soothing demeanor was very effective and had a calming influence. I felt very confidant in his care.My prep nurse was a sweetheart. I would recommend this highly skilled doctor and his wonderful team. - D.C
Nice and less stress treatment experience - J.H
Dr. Yu and his staff are very nice, knowledgeable and efficient. The facility is clean and organized. I will definitely recommend them to my family and friends that will need their service. - L.D
Very professional. Everything was great. - R.K
My provider was excellent, the facility was excellent, so was the staff. My scheduling was excellent, the wait time was great and I was very satisfied with overall experience. I like my treatment result. - MARGARET AYORINDE
I found the facility, staff and Dr. Yu to be very professional and being in the medical business myself, I appreciated how they took the time to verify several times that all my information was correct and that I was, indeed, the correct patient for the procedure. Thank you for excellent service! - L.W
I had a great experience, the staff was very professional, at the same time they all made me feel like I was the most important person there!Doctor Yu talked to me before and after the procedure and he couldn’t have been nicer and more professional!Good results, too! - F.E
Doctors, nurses and staff provided an excellent care, gave me clearly information and instructions from prep to procedure. Facility is very clean and comfortable. Over all, I felt great after the procedure. - A.M
Wonderful exp!! - J.C
The experience was great. Thank you. - M.B
Very professional, organized and caring team, from doctors to nurses and staff! I am very pleased and I would highly recommend them to anyone! - H.B
Check in was swift, staff is friendly and capable. Procedure went without a hitch and I was made very comfortable. Dr. Yu and the staff are great. :) - N.D
Dr:Victor Yu.Thank you and your staff for taking care of me.I felt that I was in good hands . My husband and I we are very happy that we joined this great Hospital call Hoag Hospital !Muchas, gracias . Su Español is muy bueno . Lucy Macias - L.M
Everything went smoothly, doctors and staff very professional and caring. Dr Yu explained the procedure before hand and spoke with me following it. Now, we're just waiting for biopsy results. Also, Michelle in Dr Yu's office was very helpful and patient in explaining everything necessary to do to prepare for the procedure. - C.L
the doctor is quite nice and the whole process was quick with no pain. - A.J
I was told to arrive at 6:00 a.m. but after filling out paperwork sat till 6:25. Arriving at 6:30 would have been better. - P.F
I am quite happy with the services provided by Dr. Yu's medical team. The medical knowledge, humanism from the doctor, and facility are top notch quality. I would recommend to my family and friends based on my experience. One only issue is the insurance coverage of the pre-procedure consulting. It was covered by the previous treatment. Upon receiving the charge, I called the office and left a message. I called the insurance company later to find out it was not covered. - E.S
Staff was very personable. First time I heard rock music in a procedure room. Very cool and made me feel at ease. I blinked and my designated driver was beside me and I asked if she was there to watch. She said "no, it's over", I said 'really?". Excellent service Thank You. - T.H
Thanks Dr. Yu! Thanks all service people! - Q.Y
Had my procedure done this morning and the staff was very professional and friendly, highly recommended ! - C.C
Very good service. I felt very relaxed and confident in doctor and staff. Rose - R.M
In comparison with other 4 colonscopy operations I had before you are the best. - S.H
All the staff were very professional and kind. The nurse ensured I was comfortable while waiting for my procedure.Dr Yu is awesome as always. Just had my second Colonoscopy with him. Wouldn't go any where else.Thank you Dr Yu,Jenna Abrams - J.A
Dr. Yu, Dr.Lopez and the staff were all great snd the facility was new and nice! - J.C
I had an endoscopy done. Smooth procedure- not really sure what to expect but if I had to do another one I'd come back. Patient doctor, spent time after answering any questions. Great bedside manner from everyone. - J.C
Dr. Yu explained things well and was made me feel very comfortable. Facility was nice and staff was also great. Overall, I was very satisfied with the entire experience. - L.K
Great doctor and staff. Would highly recommend. - W.B
My overall experience at Dr. Yu's office and the surgery center I had my procedure at was excellent! - C.H
Everyone was friendly, professional and efficient. - T.S
none - H.P
I arrived early so I had to wait for a long time. Other than that everything was excellent. - Q.P
It was great!Thanks, - E.R
Dr. Yu is very kind, attentive and is an expert in his field. The nursing staff was very competent and caring. Thank you for the wonderful care. - L.R
Your office was excellent, understood the urgency of my request and worked quickly to schedule both my appt and procedure with in the week. Dr. Yu was excellent, and very considerate. He came and explained situation with delay at Hoag and we proceeded without any issues. The nurse Sara at Hoag was also exceptional, ensured that my very extensive medical history was entered manually into the new EPIC System. - A.M
Thank you for such a pleasant experience. - M.K
All good and very professional! - M.B
Great Staff - S.G
Great service - T.R
The entire staff were excellent! Facilities were clean and very well maintained. - M.J
Dr. Yu is a smart, kind and wonderful physician. He cares about his patients genuinely. He diagnosed me after many years of an undiagnosed autoimmune disease that others did not find. His staff go above and beyond.It is a privilege to have him as my physician. - A.V
everything great! It is an excellent experience! Many thanks! - Y.T
Everything at the surgicenter went well. I have already contacted Michelle to let her know the package came without the necessary pills. - R.J
Dr. Yu and his staff were very patient and helpful! They took great care of me. - N.B
Best facilities and staff in OC. - R.M
The staff was very nice and patient. Would recommend to others! - J.S
Very pleased Great doctor and great staffNice facility Very pleased to know Dr Yu Thanks - T.B
Very customer friendly and facility is clean. Dr.Yu was calm and very professional. - L.E
The overall experience was excellent, the staff, facility, process, location and professionalism could have been any better. Thank you all for making this very easy for me. - G.C
I am completely satisfied with the servcices you and your provided to me. You are very friendly and always take time to answer all my questions regarding my procedure. The staff is very patient and knowledgeable. Christina and Barbara are very profesional and cheerful. The office is clean and neat. Thank you very much for taking care of me. - A.N
I could not be any happier with my visit and the procedure. Everyone was extremely attentive and professional. Dr. Yu is an excellent doctor and takes time to explain everything before and after the procedure. His staff is very caring and made me feel very comfortable. Thank you! - K.Z
I had my first consulting visit from Dr. Victor Yu on March 13, 2018. Dr. Yu showed a lot of care and respect for me as a patient. He explained carefully what he needed to do to determine issues with the current medical problems that I was experiencing. The procedures were performed on April 11. The staff members who took care for me from the front desk to the nurse who took me into the procedure prep room and who prepped me for the procedures were extremely nice and professional.I was then wheeled into the procedure room where about 5 members including Dr. Yu and anesthesiologist took care of me. Before I knew it, the procedures were over with no after affect of anesthesia. I loved the fact that every single step was explained to me prior to application. All the nurses and doctors were, in my opinion, outstanding. - Z.P
My entire experience was perfect in every sense. To be honest, I was visibly terrified of the procedures and the ENTIRE staff made me absolutely comfortable and treated me as if we were good friends. I think I'm going to take them some cookies from favorite bakery to show my appreciation. - T.G
Dr. Yu is very kind and patient. He answered all of my questions and explained everything well. He is an excellent doctor. - L.H
Excellent. Quick - S.G
The wait time was very long. Our procedure was initially scheduled for 11:30 AM but it actually took place at 2:00PM. No one cared to explain to us why we were waiting this long. A little bit of communication would be understandable if there is a delay - J.N
All the staffs were very nice and comfortable. Dr.Yu did very good care of me and I am looking forward follow up visit. Michelle and Yoko were very comforting. Thank you all - J.C
It was a very good experience with you.Thanks a lot. - B.K
Dr Yu is very patient and caring. He always gives very detailed explanations. Would refer him to friends. - T.L
Very accomplished physician - J.P
Friendly staff, clean place - A.P
Always in good hands with Dr Yu. - T.H
Very fast, courteous, professional and pleasant experience - J.W
The professional service provided was excellent. Thank you. - F.F
Five stars overall. Staff was courteous and efficient. Only one recommendation. Before the procedure begins it is appreciated if staff introduce themselves, the anesthesiologist, the nurse.Today a nurse called to ask about the recovery. Well, I had recovered by the time I was awakened. Everything went so smoothly. Thank you all, - K.B
I did Endoscopy Upper and lower without any bad feeling and had a sweet sleep yesterday.Thanks to Dr. Yu and Dr. Anesthesia and all staffs including the front desk of Hoag Endoscopy Center. I will strongly recommend Dr Victor Yu to anyone who needs to do Endoscopy. - C.T
Nice Staff - G.R
The best service I have ever got, Dr. Yu is excellent, staffs are THE best, and overall THE best. - S.R
Dr Yu is very professional and the service all very nice , thanks all of you ! - J.Z
My name is Lucia De García The schedule is was changed from 10:30 am to 11:30 am and I was taken for the procedure at 12:30 pm - L.G
The schedule was changed from 10:30 am to 11:30 am and I was taken for the procedure at 12:30 pm - L.G
Dr. Yu and his staff was great! I initially had my colonoscopy (first ever) scheduled with another Dr.s office and had to switch last minute due to the way they handled their scheduling and had to abruptly cancel my procedure appointment the day of my prep... Through reviews I found online, I decided to go with Dr. Yu's office, and I'm glad I did! From the scheduling, to the day of the procedure, to the day after the procedure, Dr. Yu and his staff was on top of it. I felt very comfortable through the entire process and will continue to see them for any G.I. checkups and procedures. - B.R
everything was great. very professional staff, brand new facility clean and calming. - L.N
Everyone was amazing and DR Yu explains everything. Hope to get some answers after the results come in. - K.J
The facility was very clean All the staff were quite friendly and professional. - K.A
Staff was very kind and helpful. - H.M
I had a very good experience with Victor Yu and staff , a well as surgical center . I felt comfortable and in good hands .Thank you,Corrina Moya - C.M
Everyone wad exyremely nice, professional and caring. Awesome experience. - C.M
As you see above, the whole experience was given five stars. Especially Dr. Yu is such a kind and caring physician. I will recommend him to anyone having GI issues. - Y.R
Everyone was wonderful from the receptionist to my doctor that preformed my procedure. The nurses were great and made me feel very comfortable. - Vincent Ivicevic
an excellent experience, - V.L
All personnel and their actions were 5 star but one things needs correction: the document sent to me had the old address highlighted in yellow as the reporting address for the procedure not the new address at 16405 Sand Canyon. You need to update the first page of that handout. - D.B
I had a fantastic experience! Everyone was super friendly and I felt very comfortable there. The wait time wasn't too bad and I had a great experience overall! - M.S
Thank you so much for making the test so easy to set up and pass.Everything was excellent. Dear Dr. Yu, thank you for very clear explanations, test performance and follow up.Congratulations with excellent staff!Gary - G.G
Beautiful new facility. Medical staff is nice and professional. Office staff is polite and efficient. Great overall experience. I will highly recommend this facility to friends and family. Thank you! - C.M
Great experience, prep was not bad as I thought. Dr Yu explained everything clearly and is very pleasant and professional! - C.A
Dr. Yu performed my endoscopy yesterday. Dr. Yu was great! He has a very nice bedside manner and answered all of my questions. The procedure was painless and I have no discomfort today. Thank you Dr. Yu! - T.E
The Doctor was excellent, very professional and surgery was on time. The staff was friendly and helpful. - N.C
Appreciate - W.H
All the staff were very easy to work with and talk to, they were very nice and worked very well with me when scheduling an appointment! I'm happy with how the surgery went and the results - A.H
Dr. Yu is always so kind and takes his time with me! He's extremely smart and capable. Martha in the office gave me everything I needed upfront to prepare for my procedure and she got back to me right away when I had a question! - E.K
Staff at the Newport Beach Orange Coast Endoscopy Center were warm and efficient. Wait time was appropriate to what was expected. Dr. Yu thoroughly explained the procedure and discussed the results, answering our questions. I appreciated his professionalism and friendly manner. Dr. Yu is truly a Top Doc!Thank you. - B.H
Everything was so nice and everyone was so helpful. I was anxious because during my last procedure I woke up during it but they reassured me that I would be fine. The facility, Hoag Hospital and their staff was very comforting.I received a call from Dr. Vu two days after the procedure to tell me everything came back normal.It was a pleasant experience, no stress.Thank you. - C.E
Yes, Dr. Yu is surely very excellent and skillful to treat my condition. I feel very comfortable to have him solve my problems.As I remember the nurse Yoko who is very carefully and friendly. She shot the needle to my vein very skillful not hurt me any.Well, all the above items are all excellent for me.Thank you very much ! Patient Gloria Chu - G.C
Documention report provided to patient was very well organized and explained - L.R
I had a wonderful experience in the Hoag Hospital in Irvine today. All the staff were very courtesy and helpful. The facility is nice and clean. All the doctors and nurses were friendly and thorough in explaining the procedures. They made me feel at ease and comfortable! I felt much better after the procedure. Overall everything was excellent! - MINNA CHOW
Very warm and super attitude. Professional, Great. - J.W
Everyone associated with this procedure was professional and pleasant. I'll definitely recommend Dr. Yu. - E.A
All the member of care staff are professional, friendly and caring. Thank you for your help. - M.A
Goog - P.J
Just following procedure direction and it should run smoothly. - K.I
The nurses and staff were very nice. Even when taken into the procedure room and so many people in there but everyone introduced themselves. After, nurse was very helpful and made sure I was ready to leave. Thank you to Dr Yu, Amy, Tracy, and Michelle. - C.E
Great Doctor and staffs - W.T
Very good except for billing. Registration did not care that I was an employee there. - R.J
Thanks to all the staff, Dr Yu and anesthesiologist Dr Lee. Everyone made me feel relaxed both prior to and after my procedure. I would highly recommend this facility. - P.C
So far so good with Dr. Yu. He is brief but informative during his interactions. No complications with the colonoscopy, and the staff was communicative and prompt. - K.N
Dr. Yu is so attentive and compassionate regarding my care; his office staff are dedicated to making sure I receive the best care regardless of how busy they are. - M.K
The entire Nursing Staff were very kind, and proficient! Dr Yu was interested in me personally. Very thorough and Knowledgeable. All around great team! Would recommend - D.W
I am so pleased with my physician Victor Yu, MD. When I arrived, I was promptly registered, called to begin my treatment at the scheduled time, nurses where attentive, Anesthesiologist, Richard Cano, MD., was friendly and comforting, and patiently answered all my questions. Dr. Yu's, medial technician was super polite. - C.M
Very Professional - T.P
Dr. Yu and his staff are amazing, caring, and go out of their way to make sure you have the best care. - D.C
Dr. Yu always so nice and well explained and the staff very nice - N.G
I found the whole experience to be not as bad as I had imagined. I was quite terrified and embarrassed. But the staff were very nice and professional and actually put my mind at ease and I didn’t feel embarrassed at all. Dr Yu was absolutely lovely. Very kind and nice. He has an awesome demeaner about him and filled me in on the whole procedure. Overall it was quite a plesent experience under the circumstances. - S.T
In and out excellent - P.C
Dr. Yu is so professional and patient, the staffs are nice too. The results of the colonoscopy are also very satisfactory:) - L.W
I was so nervous but everyone made me feel at ease. Went in for my procedure 30 min ahead of schedule! It was a breeze! - L.S
Very efficient and competent staff. I felt cared for and was in capable hands. - T.T
It was a really great experience and good recovery is on the way. - M.T
Dr. Yu was careful, informative and caring. I had an endoscopy procedure done by him at the Newport Beach Hoag endoscopy center. It was a very pleasant experience. Everyone in the team made me feel at ease. - H.W
Thank you so much!!! - I.K
Everything went fine. Timing and communication of the whole process was done professionally and respectful to the patient. Communication from nurses, anethesiologist and Dr. Yu were excellent. - C.T
All was as expected. No surprises. - J.H
Professional and efficient - S.W
The paperwork shows that I need to report 1hour before which was 0830a but I got a call from the facility a day before and requesting me to report 0815a. I mentioned that paperwork shows 0830a.....a bit inconvenient since I have no family member here in California and I had to ask a friend and I needed to change pick-up time. However, when I got there it seems a long wait till I was called. I do not understand I needed to be there by 0815a!This was my 4th time that I got my endoscopy there at the facility, I always had a pleasant experience, but this time I had a nurse who was not pleasant and I was not comfortable a little bit. - Y.H
The facility is very nice and clean. The staffs are very friendly and professional, - S.N
It went very smoothly and I was in and out the door faster than I expected. - J.D
My experience was "over the moon"! The staff, the nurses , the anesthesiologist were great. Very caring, helpful, informative & made mevery comfortable. Love the warm blankets! And, so grateful, that I chose Dr. You for this procedure. Thank you ALL.I so appreciate all of you. It was a painless experience.And, yes, I would highly recommend Dr. YOU. Thank you so much.Carol - C.C
For a start my support from the Hoag nurses were excellent, thru their roles, their personality and most of all to the patient. I am honored to have Dr Vu as one of my trusted physicians. Thank you all! - P.K
Regarding my pre-colonoscopy new patient office visit. Since I was referred by my primary doctor as a healthy patient with a normal colonoscopy 10 years previously, I believe I should have been billed at 99243 code rather than 99204. - J.R
It was all good. I don’t think I need more details. - M.P
I couldn’t have asked for a better Doctor than Dr Victor Yu- On the day after my first visit to see him he called and left a very clear concise message regarding a scan I had asked him to review as well as his protocol for going forward to resolving some digestive issues I was having. This is the first time I ever remember a Doctor doing this. So professional with attention to the details along with a caring bedside manner. I felt so lucky that I found him before having my first “late in life” colonoscopy- Everything went so smoothly and his associates at the surgery center really work together like a team - that allowed me to be relaxed for this procedure- after the procedure Dr Yu came to recovery to go over the results of the colonoscopy with my husband and I, complete with color photographs in order to demonstrate what he had seen and make it easy for us to understand-What a caring Dr! Thank you Dr Yu and Staff! I highly recommend Dr Yu of Digestive Disease Consultants, when you are in need of a Gastro specialist. - N.C
The doctor was on time. Show caring for patient. Would recommend him to a friend. - S.N
Nurses were great and very accommodating. - T.M
Everything went fine. Staff and Doctors were excellent. - M.W
From the beginning to the end, the service and staffs were unsurpassed with professionalism, kindness, and courtesy. Upon entering the hospital, I was greeted with smiles. A sweet lady escorted me to appropriate desk. The facility looked new, clean, and tidy. Each nurse was caring and gentle making sure I'm comfortable and warm and explained everything in detail. Dr. T (anesthesiologists) took time to review my medical case and explained the medication. Dr Yu took time discussing my case and his concern at his office. He was thorough in the procedure and I appreciate his detailed report. Beverly, the volunteer retired nurse, kindly wheeled me outside to my ride. The overall service and medical staffs are 5 plus stars. - D.N
My appointment today to have an endoscopy with Dr. Yu ent extremely well. The entire team from reception, to registration, pre-procedure team and then the actual procedure was excellent. I am truly grateful to everyone on the team this morning for being so caring.Thanks to each and everyone who made this a great experience today! - D.N
Thank you everyone is awesome from the beginning to the end very to meet awesome doctors nurses at Irvine Hoag thank you so much - R.A
My husband and i have been patient of Dr Yu we are very pleased. his kind, very professional we highly recommend him - I.T
Dr. Victor Yu evaluated me for bile duct dysfunction-he was very friendly and explained his findings and subsequent treatment plan very clearly and concisely to where a layperson could understand medical terminology and physiology. The office was very quick with getting me scheduled for an MRCP, EUS, and ERCP with sphincterotomy, all on a stat basis. Specifically, Tiffany with the Hoag main scheduling department was very efficient at telling me what to do to get the authorization for the MRCP appointment as expedited as possible. When I went to a follow up regarding the results of my EUS (which showed that everything was structurally normal), I was having pain so severe that I had to go to urgent care. He then met with the doctor who performed my EUS's senior partner (the original doctor was out) to carefully look through the results and personally call me back the next day with the next step in my treatment plan. Finally, for the ERCP with sphincterotomy, he took great care of me before, during, and after the procedure. Overall, I'm very pleased with the Hoag Health network as every experience at one of their facilities has been exceptional. - M.K
Everything was great. Calling your Irvine office and the girl who answered all my Q's about prep and thru prep the night before was Awsome. I think we talked about 5 times and she helped me through this and it being my first time (as a just in case visit) was great. I signined into get my wristband after registration and she was ruff.It would've been nice to know how the precedure went with Dr. YuBut I guess it wasn't that badThey gave me discharge paperwork and I was in the wheel chair.Other than that it was better than anticipated. - D.C
I am very happy choosing Dr. Yu and the Newport Mesa for my colonoscopy procedure. Everything went well. - M.T
Dr. Yu and his team is so caring and professional. My experience with them is beyond my expectations. Thanks. Hugo - H.Z
Staff was friendly and professional. Dr Chris (anesthetist) was the BEST. Never felt anything just like he promised. Matter of fact - I was out BEFORE I ever got into the treatment room. Saw the nurse push a button to open the door and next thing I woke up in recovery. What a great experience. Dr Yu explained everything to me and discharge was fast. Thank you all. - P.F
I was there this AM for a colonoscopy. Everyone there was extremely helpful and informative. Very professional and friendly group of people!Thank you! - N.W
Overall it was a good experience. - J.B
Dr. Yu, It is a great experience in your facilities.Actually I don't know what your staff did for my colon test. It looks like nothing done,no pain, just like a good napping after awoke.Only a little dizzy after awakening. Your staffs weregreat job confirming my name or what procedurewill be for double checks to me and kind explanation.All are great if you did some medical things into my body. I spent a comfortable time in there like hotel break time. " Thanks especially for the blonde hair nurse, sorry I forgot her name, " Totally excellent !! 01/13/18 - T.L
This is my 3rd colonoscopy by Dr Yu, and every visit has been a pleasant experience. Very friendly and professional staff and everyone is very efficient. - J.B
Everything was smooth and helpful. - G.D
There was very little wait. Everyone explained and asked questions to make sure I understood. I woke refreshed and the only issue was whether the doctor was going to talk with me before I was wheeled out. I was satisfied. Thank you. - J.C
The home Cologaurd test seems to have a high false positive nature. However having said that my colonoscopy experience with dr lee and dr yu was excellent in every sense including the hoag staff at every level. The anesthesiologist and pre and post surgery team and the hoag facility itself is as good as it gets. Ps my colon cancer results were negative on a polyp removal and this information was personally delivered over the phone in a very timely manner by dr yu. Nice touch indeed! Sincerely,Marcus Scott Marr - M.M
Every thing has been arranged excellent. Very professional doctor and warmly nurses. - B.Z
Things went very well with my colonoscopy. The staff and Dr. Victor Yiu were excellent. His bedside manner and personality are wonderful. He is a genuinely caring doctor. - D.S
Every step of the way was nicely done - J.C
Excellent service - V.S
My experience was excellent. From the pre-appointment communication, to the clear instructions. The day of my appointment the staff was friendly and professional. They made me feel very at ease. While I wish the test results showed nothing (they didn't), the staff was very great at every step. Thank you All! - T.D
I’m really love the treatment there , really fast by very nice people....thank you very much & happy New Years for all - H.P
than ks nice service - J.P
Great staff! - J.C
A very comfortable experience. Real easy from scheduling to discharge. Nice people. 😃 - R.L
Dr. Yu was informative and professional. The whole procedure went like clock work. Only minor dislike was the appointment scheduler, could be a bit more sensitive and accommodating. - W.N
Everything was great except the wait time was longer than I what I was told. - H.S
I have only very good things to say about the experience. Of course the worst was the day before preparation but that was not all that bad. But today from the moment I got to HOAG I was treated professionally with caring, smiling faces. Nurse Audrey (forgot last name) who helped me get ready could not have been kinder and more helpful; and when wheeled into the procedure room the nurse, the anesthesiologist and of course Dr. Yu were excellent. Everyone explained what was going to happen, asked if I was comfortable and made it a pleasant experience. When I woke up the nurse Helen was right there and both procedure nurses came by and said happy holidays. The results were explained to me and I was given 2 copies, one for me and one for my primary care physician, Dr. Tsai. And the exit from the hospital was seamless. I feel great, just home taking it easy for the rest of the day. No side affects or discomfort. Overall a great experience. I know how important it is to have these procedures and am hopeful the biopsy results from the endoscopy turn out well. I have nothing put positive thoughts and I thank you all for your concern, comfort, expertise and professionalism. Have a happy holiday season. - L.G
Dr. Yu was great to work with. Scheduling was top notch, and wait times were extremely low. Both Dr. Yu and the anesthesiologist met with me before the procedure to explain the details of what was going to happen and this was greatly appreciated. Overall, I received great care and the customer service from start to finish was excellent. - W.M
It will be great if the follow up result appointment can be scheduled when departing from hospital. So I won’t forget about it. - M.H
Very pleasant experience. Thank You Dr Yu and staff!! - E.R
Feel great to have Doctor Victor Yu, overall excellent serviceJose luis Farronan - J.F
Very lean facility, friendly staff, will recommend people who need service to see Dr Yu - B.T
It was a pleasant and quick experience. My only suggestion would be that it felt I was being rushed outta the end. I was more than happy to go but i understood they needed the bed for the next patient. - R.M
Everything was easy, quick and seamless ! - P.R
Very good. - X.W
The doctor and nurse are very professional. They explain clearly the procedures and provide clear instructions. The procedure went well. - J.B
Very professional and informative especially after procedure - J.L
Professional and curtious treatment. - T.K
Everyone was delightful!!! I️ felt well cared for and special!!! Thank you! - T.T
The staff was wonderful from the beginning from check in to the end of me leavings. I was very impressed how nice and considerate the staff was. - D.B
Very good experience. Organized, friendly and knowledgeable. Thank you. - M.B
Thank you guys for a great procedure. The prep packet worked great (in the past it was very difficult for me to drink). My only issue was that I was originally booked at a surgical center that was not contracted with my insurance. Per my understanding, this was done by accident (no harm, no foul). However the surgical center (that was out of network) was trying to convince me to stay with them when I mentioned I needed to find a location that was in-network. Had I listened to them I would have paid an extra $400. Luckily I spoke to your staff (Michelle was amazing), and I got booked to the right center that was contracted with my insurance. This was certainly a lesson learned from my end to always double-check, but I would hope the person responsible for the booking would be more careful next time. It all ended well, with a great procedure, and friendly staff. I will definitely refer to your team to others. - S.W
Very good experience! Thank you! - A.D
Everyone I dealt with were very professional, nice and efficient. Thanks for everything - J.D
This is my first time there,the check in counter check in is very sweet and friendly. The nurses very professional.I only have a few minutes to talk to the doctor before the anesthesia works and then I cant remember anything at all. After finished the procedure Dr. Yu comes to tell how is going on the procedure and everything went fine for me. - O.C
Excellent treatment and staff. - B.C
Thanks. - G.D
It's as painless as it can be. - Y.T
Overall experience is excellent.Ping Du - D.D
Very happy with the experience and specially the doctor himself - A.M
It was an excellent experience to have my Colonoscopy checkup with Dr. Victor Yu. - T.C
Dr . Yu is a great doctor - K.D
Found the facility, staff and Drs. very efficient. Was pleased with all results. I am glad I chose this hospital. - S.M
Great experience! - M.H
Thank you Dr. Yu. Since the first time I visited you in your office, right away I felt confident in you. Today your friendly manners and skillful practice took my fear away during the endoscopy procedure. Everyone in the hospital was so nice. It was a pleasant experience today!! - S.W
Lately, I cannot seem to get out of Hoag. Recently had gallbladder surgery and being treated for knee replacement physical therapy. The colonoscopy procedure went very well. The timing was later than planned, but not by much. Everyone was extremely professional and on the ball. Thank you for this great experience. - S.C
I am so impressed with Hoag Hospital and everyone I interacted with there today. Great facility and wonderful professional staff. - L.D
A doctor is great all the other people fantastic - G.D
Had a colonoscopy screening. The hospital was clean and staff very pleasant. Everything was great. - S.M
I have seen Dr. Yu for couple years. He is very professional in this field. He listened what I concerned and provided proper suggestions and treatments. I trust him as a GI doctor. - J.K
Very pleased with ease of scheduling and procedure. Doctor and staff all excellent. Would highly recommend and am grateful for the kindness and consideration shown by all. - N.J
Overall experience was great. I had to wait 44 min after being prepped which wasn’t the best. Dr Yu briefed me post procedure, although I just woke up so I was too groggy to understand nor remember anything he said. If he was pressed for time I would have appreciated my husband be there to listen on my behalf or wait until I’m coherent to comprehend the results regardless if they were positive. Nurses were great but all I heard through the morning was that they were under staffed which made me nervous thinking what are they missing or skipping. - K.J
I have seen Dr. Yu for couple years. He is very professional in this field. He listened to what I was concerned and gave me right suggestions. I trust him as my GI doctor. - J.K
I have excellent experience! - E.Y
Whole experience was great. Everyone was very friendly from check-in to nurses and doc. Felt like i was in very good hands. - M.G
Good Dr and team. - G.W
It was a pleasant experience, considering the procedure. The Nurses were Top Notch.. Michelle was amazing.. cant say enough good things about my handsome Dr Yu very personable as well as approachable & his beside manner is simply excellent. - J.S
I am very comfortable with Dr. Yu and can highly recommend him. He always responds and explains thoroughly to my questions with professional manner. He is kind, warm and thoughtful, and has excellent bedside manner. - S.S
Awesome. Everyone was kind and explained things in easy to understand terminology. I️ was in no discomfort. Hated prep however. - P.I
Great experience. - M.A
Everyone was sweet and helpful thank you - C.S
I️ blinked and it was over. - M.F
Had an Endoscopy. Dr and facilities were great. - R.L
Everything was great except I did not have any conversation with Dr Yu after the procedure. One of the nurses told me the results and I had a feeling that I had to leave fast. Dr Yu did return my call after I called his office from my home. - K.C
I would have given the STAFF a five star had it not been for the nurse who called me from the waiting room to the back. She was abrupt and very rushed. She never introduced herself and had no name tag, so I cannot say who she was. She did not smile once and barely gave me the opportunity to answer a question before asking the next one. I had forgotten to take my watch off before leaving for my appointment, and and had actually forgotten I was even wearing it. When she saw it on my arm she had a slight fit. I tried to calm her down and told her not to worry, she could bring it to my husband who was waiting in the waiting room. She stood over me with her hand extended in an angry manner as I hurriedly fumbled to take my watch off to give to her. Very rude... Everyone else was exceptionally nice and extremely courteous with wonderful bedside manners, including Dr. Yu and the anesthesiologist, Dr. Barns. A special thanks to Yoko, who was so nice and helped to make me feel at ease and started my I.V. with no problem. I didn't even feel the stick. Thank you! - D.G
Everything is good except the wait time - C.M
Excellent experience. Great staff and Dr. Yu was great! - R.C
Rebecca and Miyesha were awesome. - P.K
Outstanding except scheduling. I selected a date for the procedure so that I could arrange a ride home. I waited extra time to ensure a 7:00 procedure on Thursday so my girlfriend could drive me home after. Two days before the procedure, the time was changed to 7:30 without confirming with me. I called your office and was told it was pushed out because an anesthesiologist was not available. I later found out this was a lie. Dr. Yu was in surgery with another patient at 7:00 under anesthesia. As a result, my girlfriend was a half hour late to work. It is better to be honest than caught in a lie by the individual doing the scheduling. Dr and staff were great otherwise. Nurse confirmed that another patient had been moved into my spot accidentally. This has no reflection on the doctor or anesthesiologist. They were incredible - D.R
I always feel well taken care of by caring and organized individuals. There have never been any mishaps. Every time I need a procedure I am at ease going into it, because of past positive experiences. - T.D
I always feel well taken care of by caring and organized individuals. There have never been any mishaps. Every time I need a procedure I am at ease going into it, because of past positive experiences. - T.D
From the time my appointment was made, and right up to check-in, pre-op, op, and post-op, everything went smoothly. The entire staff was friendly and efficient. A positive experience all-around. Thank you! - W.B
Everything was excellent except the 1 hour wait between the arrival and the start of the preparation .Immaculate facility with professional and courteous staff. The whole procedure was very comfortable and painless. - D.T
Staff are professional and very nice. Job is well done. - L.Z
I had to wait in the waiting room for over 45 minutes. Not sure why I had to arrive so early only to wait so long. Other than that, excellent experience. - N.T
Very pleasant. Personal - E.R
I didn't feel anything then I got awake. Dr. Yu explained the results to me and the staff were nice. - H.H
Great experience with Dr. Yu and the staffs at MemorialCare Surgical Center. Professional, friendly. Highly recommended! - D.C
Thank You very much for everything. Great experience. If anyone is looking for a vehicle, I work at Toyota of Huntington Beach. Thank you again.. - W.T
Thank you for listening and explaining. - G.S
It was pleasant as far as colonoscopy’s go. Everyone was professional and polite. - M.B
It was a good experience from start to finish. - K.B
all were friendly and helpful, not the least condescending, whi I appreciated, as I often encounter that with one look at my white hair! - L.K
A front desk staff was efficient, welcoming, friendly, cheerfulNurse was very kind, comforting, skillful, she kept me distracted while waiting for procedureDoctor Yu clearly explained procedure, answered my questions, and made me feel confident in his skills even though it was my first meeting with him. After procedure he fully explained what he found and next steps to my daughter and me.Once again I am extremely satisfied and happy with the Hoag facility, staff and doctor. - C.A
The HOAG Endoscopy center from check-in through very short wait times provides excellent professional support for all medical staff members. Dr. Victor T. Yu my attending physician (super glad to have him) along with Anesthesia, three great RNs made my entire Colonoscopy experience less stressful. The entire staff worked so smoothly through the process and it shows in their excellent training and follow through that this patient highly recommends. Ten stars out of five seems over the top, but their teams work together makes the entire run smooth with a very caring attitude that would hard to duplicate.Thanks to Dr. Victor Yu and to his support staff at HOAG Endroscopy. - G.C
Great service. - M.K
I have had a very positive experience with Dr.Yu. I highly recommend him. They were very professional and on time. - N.J
Nice, on schedule. Excellent Doctors and staffs. - C.S
Dr Yu & staff are truly a team of professionals, they run a very efficient office, their follow up and organization is exceptional.Overall I had an excellent experience and would gladly refer my friends and family. - S.E
I can not even think of any negative so say about the entire experience. Dr Yu, his staff, the people and the facility where the procedure was done were all top notch. - D.C
Everyone was great. I would definitely recommend the office to everyone I know - A.L
Everyone was very pleasant. The anesthesiologist put something in my IV and next thing I knoew someone was waking me up telling me I was finished, I had no idea the procedure had even started. - K.L
No additional comments - B.K
Could be better - J.N
Everything was well planned. Staff were very helpful and I was well prepared for what to expect. They were friendly and efficient. - M.M
Great, easy. In and out and out.🤣 - L.G
Dr Yu and staff did an outstanding job! - C.G
Was very pleased with dr Victor Yu and facility,staff it was a great experience very pleased thank you Adriano - A.T
Routine colonoscopy. Nurses were excellent, thoroughly reviewing my medications and medical history with me. I especially appreciated the written summary of findings by Dr. Yu that was given to me when discharged. - S.F
Dr. Yu and staff did an excellent job from start to finish with my colonoscopy procedure. I would highly recommend them. - L.D
Had a routine colonoscopy. The prep and operating nurses were very thorough in reviewing my medications and medical history. The procedure had no unplanned events and the anesthesia worked perfectly.I appreciate the comprehensive written report of his findings by Dr. Yu. - S.F
good - X.H
Dr. Yu is great! - A.C
very good - J.M
My husband and I are comfortable to see Dr. Yu. He is the doctor that you can trust and get good care. - M.C
Nurses were extremely professional, attentive and kind. - D.G
Very professional! - L.K
I thought it was a perfect experience in every possible way. - D.R
Everything went well. I know I am a big baby when it comes to needles and the staff was excellent with me. I really appreciate everyone from the front desk person, the nurses, the anesthesiologist to Dr. Vu. Thank you making an unpleasant experience not that bad. Thank You, Josh Brisbane - J.B
Very nice receptionist, nurses and doctors. Everything went smoothly. Thank You - S.U
Great staff, everyone work there are so kind... - V.L
Experience was excellent overall. Don't have further comments at this time. - J.K
Dr. Yu was very informative and kind. All staff at the Newport Endoscopy Center were just as kind and informative. Overall a great experience and I definitely feel comfortable going back for follow up exams. - R.C
I was impressed with the clarity of response to questions and the quick turnaround immediate result - G.M
Good experience from the beginning. - N.C
It was a exaleant experience. - J.G
Everything went great. All of the people involved were friendly and professional. And just one stick for my IV ( a rarity for me!). - C.M
doctor yu is always nice and professional along with the nurses and staff. - M.H
Enjoyed promptness and friendliness of Dr. Yu and staff not to mention expertise. - M.R
excellent care overall - Y.G
everyone was great thank you for the care Dr Yu is excellent - F.G
Arrived early, was checked in right away. They already had all my info due to the pre registration online (very convenient). Everything went very smoothly. - E.M
Everything went great! - J.W
Having an egd and colonoscopy is never fun, but Dr. Cano, Theresa Castle RN and Dr. Yu made the experience as pleasant and comfortable as possible. I work at Hoag and I appreciate the top notch care that I received. Thank you! - D.F
Well done - H.C
Dr. Yu was thorough with procedure and took time with explanation of the results. Procedure was done timely. Surgery center staff was efficient with check in and discharge. Staff was friendly. - C.L
The whole experience from beginning to end was WONDERFUL, I couldn't have asked for a more sincere, caring group of people, from the receptionist to the discharge nurse, they were kind, considerate, patient, understanding, there simply are not enough words to describe the way I feel.Dr. Yi explained everything so I could understand the outcome couldn't have been any better, even it were different, the care I received went far and beyond all expectations; there was not one person that I came into contact with that wasn't professional and polite; I would highly recommend this facility to everyone I know and it would definitely be high on the chart for any and all future procedures.I should have written this when I wasn't so tired! Wonderful experience in every single aspect! - D.U
Simply marvelous in every way. - H.H
Excellent experience. Dr. Yu was great. - B.R
Everything went great with my procedure today. The RN (forgot her name) that checked me in and wheeled me to our car was very helpful, friendly and knowledgeable. All the staffs in the operating room were all upbeat, friendly and wonderful!Dr. Yu and the anesthesiologist explained everything, answered all my questions before and after the procedure and were very professionals. The only cons was the young lady that wheeled me in to the hallway outside the operating room was busy talking to another staff and barely noticed me and roughly bumped the wheel on the wall. It’s a steel bed and not comfortable and a short distance… the best she could do is to be careful and to be Present on her Job :-( Otherwise… the whole process went smooth and many thanks to all the physicians , RNs and staffs involved!I will recommend Dr. Yu and this facility to my husband and to friends. Thank you! - M.M
Excellent, very cooridated team. - M.B
The procedure was easy and went well. The preparation was good I only had two bottle regiment. This beat the gallon jug as in the past. Dr. Yu is a great doctor to work with. - N.B
I had a GREAT experience with Dr Yu today. He is not only a thorough, conscientious, physician, he is also exceedingly kind and made me feel 100 % cared for. I am very picky about my doctors and would recommend Dr. Yu without hesitation. In addition, the facility was pleasant, well staffed, well run, and made the process of my colonoscopy go smoothly. Highly recommended in every aspect! - S.M
Dr. Yu is an excellent physician in all aspect. I strongly recommend him. - S.S
The doctor and staff is nice. They had a good follow up after my treatment. - K.L
Facility was clean and comfortable. Staff was extremely helpful meeting my needs and explaining what would be happening during my procedure. - K.K
Thanks a lot~~^^ - J.L
Very nice and experienced doctor. l was very nervous at the beginning, but everything went so well. l was out of the hospital in one hour after my appointment time. - S.C
almost "fun". everyone was so friendly and funny; and the procedure was a breeze. thanks! - R.C
I had a Endoscopy and Colonoscopy with Dr Yu at the Surgery Center on Laguna Canyon Rd and am happy with the experience. - C.T
Everything went very smoothly. The doctor greeted me shortly after I was brought back and talked to me about the results when I was awake. - K.C
I couldn't express it enough how caring, thorough, as well as making sure you're at ease. Dr. V Yu thank you for being the doctor that you are...one in a million!Cindy Blair - C.B
Dr. Yu removed my Reshape balloons today. He and the other doctors are great. I lost 55 pounds. The rest is up to. Michelle is wonderful and will help me continue to succeed. I recommend Digestive Consultants very highly. - R.D
Overall experience was great. Michelle is wonderful. I thought it might be nice if one of the Doctors stopped in when I visited for a consult with Michelle. I did great and am not done yet. - R.D
The whole process was excellent. Everybody that I came in contact with was friendly and professional. The doctor discussed the known results immediately after the procedure with my wife. We left feeling relieved. - J.K
What a wonderful team of people and a fabulous location. Dr. Yu is wonderful. - T.C
Excellent, friendly and professional staff. - J.S
Everything went well. - C.R
Great !!! All is well and excellent - J.S
Everyone was friendly and courteous. - O.H
Great overall experience. The gals at the reception could improve their customer service a bit. - F.G
Excellent procedure and service. - P.C
Everything went great! Dr. Yu was professional, considerate and thorough. I felt confident and conmfortable with his demeanor and expertise. Thank you for making such an uncomfortable, yet necessary procedure, so easy! - T.W
Helpful staff provided detail information on the procedure and preparation steps.Procedure went smooth and painless. A good experience. - Paul Chiang
Very professional and efficient process with a friendly and caring staff. Everything was well explained and I felt safe and comfortable. - J.C
Dr. Victor Yu has been efficient in taking care of me.. He knew what he was doing and explained the procedure (endoscopy) in an understandable way. I will definitely recommend him to anyone. - B.L
I'm very well-pleased with Dr. Victor Yu, as well as with his medical staff. I had the best medical team that took care of my colonoscopy screening. Professional, very attentive, followed through, and checked on my well being days after the procedure. I will absolutely come back again for my next colonoscopy test in three years. Thank you Dr Yu! - L.S
Dr. Yu is a great doctor and I love that he takes his time and answers all of my questions. I recommend him to all my family members. The staff is professional and made me feel welcomed. - S.L
Professional, kind and take their time with patients. - L.C
Dr Victor Yu approached me as soon I was admitted and was getting prepared. He explained to me what kind of procedure and how long it will takes in a compassionate approach. I can't ask for more, - ELEONORA Wilkinson
Very good. Everyone was nice and made sure I was comfortable. - M.B
Excellent experience today at the Specialty Surgical Center for my Endoscopy and Colonoscopy. Medical staff were courteous, professional and caring. Doctor Yu greeted me & explained to me prior to procedures, making me a lot more comfortable. Nice rest at Recovery Room, and Doctor Yu came in to briefly discuss the results to me and my wife. Left the Center soon after. Overall a great experience. - J.T
Dr yu took the time to talk to me before my procedure which gave me confidence I was in good hands - R.C
A snap. Easier than I thought. - Paul Armstrong
This was my 3rd colonoscopy and I have to say it was the best experience of any that I've had. The complete staff was a great group of people that made sure you were comfortable at every level and made sure you understood the whole procedure. Thank you for taking care of my needs. - M.L
I was made comfortable and felt very well cared for. Everyone was so pleasant, courteous, friendly and informative. The procedure seemed to be done quickly and absolutely painless. Thank you for the great care! - R.P
My visit was extremely well managed and efficient. All the staff I had contact with were friendly, helpful and informative. - Michael.H
It was very good for overall. - S.C
I was put at easy from the moment I walked in. The RNs were both professional and friendly which calmed me completely. The anistheologist was also at top of his game and made the experience painless ( so to speak). Dr. Vu is always the best.Thank you for making and otherwise off putting procedure very bearable. - Glenn Davis
Everyone and everything involved was great. From making the appt to the actual procedure... believe it or not I'm looking forward to returning in 5 years!!! Dr.Yu and the whole team at the surgical center were really nice and very efficient.. - S.P
Experience was great! It is my first endoscopy and I was nervous as you can imagine. Just as others mentioned, the procedure was quick and I don't feel any pain. Staff was super nice too! - S.Z
i had a very experience from start to finish. There was very good communication beginning with time that I scheduled my appointment until the time I took my wheelchair to my car. You clearly have very good processes and your employees all seem to follow every step of these processes. - M.G
Staff was warm and efficient. I felt like every effort was made to assure my comfort both physically and emotionally. Procedures were thoroughly explained. - R.I
Very efficient and courteous customer service - M.L
Very good and profecional thank you - Jaime GUERRA-ROHDE
Dr Yu was very careful and patient. Thanks for him for the procedure! - M.H
I had an endoscopy. The service provided by the Dr.Yu was excellent and smooth. I had known Dr.Yu for several years now through Hoag Irvine Hospital. I highly recommend him as a G.I. doctor. - M.P
Great - B.S
I felt comfortable and your staffs/nurses were so nice and professional. Thank you Dr Yu! I am so thankful to have a wonderful doctor like you. You are the best of the BEST👍! I will definitely recommend you to everyone. - S.L
First time I had a routine colonoscopy. Smooth process from start to finish. Felt safe and cared for throughout. - L.B
Its was a pleasant and excellent service that was provided to me by Doctor Victor Yu and all his staff. I felt well taken care off by everybody involved during my treatment. Thank you everyone including Dr. Yu. - F.A
It was very good and very easy didn't feel a thing - L.SHAUGHNESSY
The experience I had with my 2 GI Procedures done today by Dr. VICTOR YU was great! Dr. YU came on time and performed and finished both procedures at the right amount of time he said when he explained what he needed to do. And I would like to add also the assistance of Dr. YU's RN (AMY) who prepared me for the procedures, and Hoag Anesthesiologist Dr. Stephen Au who was there to monitor my blood pressure & heart rate while I was under sedation. Overall, the service & patient care done by Dr. V. YU and his team was excellent. - M.S
Extremely professional, extremely efficient and uneventful. All in all a pleasant experience. No lingering effects from the anesthesia. Fantastic nursing staff. Best mediacal experience. Only gripe, I was asked to bring my ID and insurance card but no one asked for them at check in and took it at face value that I said who I was. In my view, a major single point of failure. - C.G
The ONLY challenge was finding the entrance. Otherwise, the front desk was excellent. The pre-op nurse was excellent. The warm blanket was excellent. There were no problems pre-op or post-op. Thank you very much. Dan PS the thank you note in my bag was a nice touch!! - D.C
I arrived promptly at 8am, was processed quickly, and was in for prepping by 8:40am. Staff were relaxed and welcoming. It was a casual but professional atmosphere throughout. The nurse permitted my son to sit with me while I waited for the procedure. After I was wheeled into the procedure room, I was put under without notice, which was fine with me, and I was awakened an hour or so later in the recovery room with my son sitting by my side. The nurses, anesthesiologist, Dr. Yu, and reception staff were all quite excellent. I felt no pain or discomfort at any time prior to, during, or following the procedure. The documentation I received was fairly straightforward (I needed to look up some of the terminology), and I look forward to the final results. Reception followed up with me by phone the next day. I am not happy to have to have these procedures, but if I have to have them, I am grateful for the way in which this one was conducted. - R.WILDER
Thanks you so much the procedure went great. I really like Dr. Yu he was very personable and answered all my questions. No pain or discomfort through the procedure. - C.J
The whole experience was painless, I was in and out in no time. I was impressed with how organized and high-tech the office and facility was. - M.T
It was fast & pleasant experience. Thank you for the doctor & staff. - K.T
Excellent from start to finish. The entire staff that assisted me at Hoag was professional, courteous and made the whole experience as easy and smooth as possible. My thanks to them for their care and unequaled professionalism. - A.M
I had a pleasent experience as far as the procedure went. The preparation was not so but I'm sure this is not the first Tim you've heard this. Otherwise all of the staff was pleasent and helpful. Thank you. - D.B
Very good - P.M
Thanks for all y staf - A.A
Second time my Father has had this procedure in the GI Lab/surgical area of Hoag. Check in was excellent. Everything was prepared and we were greeted promptly! Wait time was minimal out from. When Dad was brought back, longer wait time, an hour plus. But nurses were kind and kept us up to date. All physicians were professional and clearly explained findings with Dad's procedure. - A.H
Very soothing I was very comfortable and everything was explained very well - J.C
Dr.Yu performed the colonoscopy & upper endoscopy procedures very professionally. Delivered me the results right after the procedures and explained to me the contexts, what's the remedies and what the next step he plans to do. He also took the mucosa samples for biopsies for histology. He is very considerate, thoughtful for the patient. - S.L
Very caring;he took an extra moment to see me personally after he had already spoke to my husband about how the procedure had gone. - D.C
Excellent care! - J.C
I was extremely happy with the service. - F.G
Colonoscopy. Every thing went fine. - J.I
Always professional, excellent patient teaching, surgical staff skills set high, Dr. Yu is thorough & makes sure patient is comfortable throughout entire Obalon Balloon Placement procedure. Highly recommend this practice for the Obalon procedure as the entire staff is supportive and always available to answer any patient concerns/questions. - G.A
All went well. Nice facility and friendly staff. - S.S
Process was as discussed - D.P
Dr. Yu explained the procedures and answered questions patiently. His knowledge is very impressed. - X.S
The care was excellent. - R.H
No complaints with the endoscopy procedure and No problem with the recovery. Dr. Yu is one of my favorite doctors and always makes sure that I haveall information for what to expect. I did have a long wait in the preparation area -- was 3rd in line for theanesthesiologist I believe. Patient - Peggy J. Frank - P.F
Very professional and I would rate DrYu a 10. (10 being best) Excellence in every facet including communication! - K.M
Thank you Dr.Victor Yu,My colonoscopy and endoscopy was a breeze like the nurse in charge told me,the nurses and the front office girls were very pleasant and positive.Thank you once again Dr.Yu for taking good care of me and having such a great staff.😊Sincerely B Kahlon. - Kahlon.B
The staff and Dr. Yu were very pleasant. Made what seemed initially to be a very stressful situation a much more relaxed environment. The staff was friendly and very helpful with information. Definitely would recommend to all my family and friends! - A.B
I had an enjoyable and easy experience. Everyone was professional and courteous. - J.D
My experience was wonderful from the time I entered the Endoscopy Center to the time I left. All of the doctors & nurses were very friendly and professional and took great care of me. Also, my initial appointment with Dr. Yu was great as well. Thank you! - S.F
Dr. Yu explained to me in details about the procedure. Answered my questions regarding my symptoms and treatments after the procedure. Advised me how to take care of issues. - P.G
Dr Yu 's operation was very smooth and thorough. My experience about this was very good. - P.W
Dr.Yu is an excellent doctor. - M.L
The whole experience is very good. The staff are warm, friendly and follow protocols rigorously. Dr Yi explained the procedure thoroughly and eased all my concerns. - H.L
Dr. Yu was awesome. He was very nice to answer any questions and spent plenty of time talking to me before and after procedure. I was very nervous at first but he assured me it would be painless and nothing to worry about. I had the upper and lower GI scoped. The Staff was great and I just felt at ease there. I will be going back to Dr. Yu again recommend him to my friends who are all reaching their 50s as well. - J.L
Dr. Yu is the best doctor that I ever had. He cares for his patients and he is very humble. This is something hard to find in a doctor and I really appreciate his help. - Y.A
Dr. Yu saw my husband who had been suffering from IBS for many years without relief. Dr. Yu was extremely professional, thorough and kind; he had a clear plan for treatment including starting interventions the same day. We gained more insight and had improvement after one visit with Dr. Yu than in the last couple of years with our previous MD. I feel confident and comforted by Dr. Yu's approach and we look forward to having him as our GI doctor. - M.K
Dr. Yu is very personable! He takes the necessary time to take care of you and makes sure that you are comfortable. When speaking to you, Dr. Yu always explains things with clear understanding and knowledge. I highly recommend Dr. Yu to friends and family! - S.L
Dr. Yu was very informative and helpful. He was very thorough and took the time to explain my results. He is kind, courteous, and very personable. He makes sure that I understand what is being done and why He has a very calming nature and bedside manner. I appreciate his level of expertise and focus on patient care. - S.N
Dr. Yu is very personable! He takes the necessary time to take care of you and makes sure that you are comfortable. When speaking to you, Dr. Yu always explains things with clear understanding and knowledge. I highly recommend Dr. Yu to friends and family! - S.L
Dr. Victor Yu is courteous and professional. Dr. Yu has been my GI doctor for nearly two years and he does an excellent job of navigating the right treatment plans and monitoring his patients. - R.C
Dr. Yu is a very pleasant and smart physician. He takes the time to answer all of my questions, and makes sure that I walk out of the clinic with more knowledge each time. I would recommend his service to any of my friends and family members because he is a truly trustworthy and accommodating provider. - R.I
You seriously can not ask for a better doctor. Dr. Yu is up to date with the latest medical practices and has impeccable bedside manner. I would recommend him to everyone including my family. - B.G
Excellent. Great bedside manners and very caring. He explained everything during the procedure and made sure I was comfortable and safe. - P.L