Donna Gates, MD - Eagle Physicians

3800 Robert Porcher Way # 200

Greensboro, 27410
(336) 282-0376
I am more than happy to give a five star rating to the above! Excellent experience. Thank you! - .A
Great experience - .B
Dr Gates is excellent. - .B
Loved Donna. This was my first time seeing her. She was kind and knowledgeable. - Melissa Crayton
I’m always pleased with my visit and very happy with my treatment and the way I’m treated! Awesome group of folk, sincerely Cal - .S
I have been a patient of Dr. Gates since I moved here from NY over 30yrs ago. We have developed a medical friendship. I'm 70 now. All the changes that my body has gone through. She's been there. Great bedside manner. She and her staff are professional knowledgeable and know what they know. - Dayle E Stephens
The greatest doctor Iíve ever had. Always takes her time with me and listens. I know she cares very much. She takes all the time with you you need, she donít try to rush you. Iím going to miss her so much. - Phyllis A Hundley
Best Doctor Ever!! - Heather Holden
The greatest and kindness doctor Iíve ever had. I will miss her so much. - Phyllis A Hundley
I have been Dr. Gates’s patient for many years she is one of the most caring doctors I’ve encountered. She always carefully listens to my description of the problem, asks questions, explains the situation and conducts tests. She always gives good advice and provides a solution or refers me to a specialist. She is professional, patient, and excellent. Also Dr. Donna Gates’ nurse, Mary Catherine is very good to take time to discuss my wellness overview and answer my questions. - .Y
One of my two best doctors - Patrick I Battaille
The experience was excellent. - .K
Dr. Gates is the best! - Beth I Davis
Dr Gates has always done an excellent job. - Keith L Benfield
I always feel at ease there and very confident with services. - .B
From scheduling, Check-in, meeting with the nurse to check-out, each staff member is so professional. They also have a wonderful compassionate attitude. Dr Gates spent the perfect amount of time talking with me. She heard my concerns, asked great questions and got to the root of the problem. Thanks Dr Gates. - Karen L Hedrick
Dr. Gates and her staff always provide excellent service, and I have the feeling they care about me as a person. I never feel rushed or that my welfare is not of upmost concern. I would recommend them to anyone looking for a fine physician and staff. - .P
Dr. Gates listened to my concerns and my issue and prescribed and referred appropriately. - .J
Dr. Gates has been more than my primary doctor for all of these years. I consider her to be a friend.She has helped me through many difficult times for which i will be eternally grateful!I will miss her dearly but I'm happy for her opportunity to retire so young and I wish her many joyful years of retirement. - .F
Dr. Gates is a great Doctor! - Verhonda E Bautista
Dr. Gates is simply the best ! She is a good listener and an excellent doctor ! Bill Rendleman - William J Rendleman
Excellent. She is a caring Drove her so much. - Cynthia C Stanley
Beyond excellent - Camilla L Henderson
I saw Dr. Gates for the first time (my regular doctor was on vacation last week). She took great care to examine several possibilities regarding my lingering bronchitis and guided me through multiple options before we settled on a plan of action. I was very impressed that she took such interest in a "non-patient." I may wish to see her again in the near future. - SM - .M
I have been a patient of this practice for many years. I love Dr. Gates! She is cream of the crop! Her nurse is wonderful as well. I always find the waiting room atmosphere to be pleasant, friendly and welcoming. Great job everyone! - .S
Dr.Gates has always done a thorough exam .. Always kept me up to date on my blood work and medications..I have been pleased with her in all the years she has been my dr - .F
Fast, friendly service, short wait time very thorough. - .O
Dr Gates is super. She always takes time and listens to me. She makes me feel I’m important. Also, Dr Gates is very well informed. - .C
Everything great! Staff friendly and knowledgeable. Dr. Gates took plenty of time to answer all my questions , explain procedures , referrals needed and next steps. Looking forward to my next visit . - .R
Very good Visit with Dr. Gates - Johnny R Brower
Great doctor. Sorry to hear she is retiring! - Erin P Sutton
Excellent - Sondra C Freeman
Staff was professional and friendly. It was a good experience overall. - .B
Dr. Gates always takes time to listen to everything going on medically and personal. I don't trust many doctors but I trust her with my life - Deborah K Crabtree
I went for a Medicare wellCheck and she was thorough. - Margaret Koppel
PromptPleasantProfessional - Jean Nall
Excellent. Always concern. - Nina R Coughlin
Dr. Gates always listens to my problems and provides any necessary treatment. She has always been compassionate and understanding. - Catherine L Shoaf
My appointment with Dr.Gates went very well . I had a good discussion with her about all my worries and concerns about my health . Dr.Gates addressed all of the issues and concerns that I had . - .V
My experience was satisfactory,all my concerns were addressed. - .A
Everything is good with Dr. Gates and her staff and facility. Though sometimes I don't fully understand information from Dr. Gates but her assistant Mary Catherine is very, very helpful. - .W
Good experience - .W
Quick service and no wait at all. - .B
always excellent...Thank you for taking good care of me. - .R
My office visit was extremely comfortable. I felt connected with the Doctor. She seemed very concerned and I felt listen to. Because I have a number of issues and see countless doctors I am always uncomfortable coming to the doctor especially new doctors. But my visit recently was so comfortable I left with a smile unlike all the other times, where I am always confused or feel defeated. - .W
Best doctor in town! - Ellen B Midkiff
She is attentive friendly thorough open minded trustworthy knowledgeable educated professional she's been our Dr for 21 years and we absolutely love her - Donna S Garland
Excellent practice for me - Wanda D Willis
Dr Gates always addresses my needs in away that considers my age, my history and my lifestyle. - .L
Wonderful doctor and wonderful staff. Mary Katherine is an extremely efficient nurse! - Sandia M Banner
Wonderful doctor and wonderful staff! Mary Katherine is an outstanding nurse! - Sandia M Banner
Excellent visit...good information - Lorraine T Finch
Everyone from the front office staff to the clinical staff were caring, efficient, and courteous as usual. - .D
Dr Gates is the best! Listens well, compassionate, smart! - .H
Dr. Gates is an excellent Physician.She answered all my questions and concerns and I left with a plan moving forward with my medical issues.Christine Crabtree - .C
Doctor Gates took the time to answer all my question and as always she is always so friendly during the visit - .D
Very nice - Francine Hutchings
Excellent visit as usual. - .R
Dr Gates was courteous and professional as always. - Kelley Brewer
Dr. Gates is thorough and caring! - .C
Awesome care! She takes time to talk and evaluate/assess issue, trouble shoot if need be. We have always been in agreement about my care. She is understanding and very patient. - Sydney N Brown
Very professional while also being personable. - .L
I received excellent care as always! - .F
The doctor and staff were very pleasant and efficient and I was seen in a very timely manner. I was made to feel my good health was their primary goal. - .W
Excellent - Wanda Edmonds
Dr Gates is a good listener and an asset to Eagle family medicine. - Rhonda G Goodlett
The best!!! - Estella Magri
Very patient and thorough - Jayden O Richardson
Love Dr Gates,very professional and at the same time very personal. - Linda B Williams
Dr. Gates is a great listener. - Sarah Tharpe Winchell
Smooth, always memorable and an excellent start to the day! Thank you all. Dr. Donna is my other mother...……. - .R
I have been seeing Dr. Gates for approximately 5 years, and doing that time I have found it easy to discuss any health issues I maybe dealing with. She has gotten me through sever back pain, and most ofthe problems I have encountered with my auto immune condition.She is an excellent doctor and I am glad she is mine. - .W
Staff up front are so helpful.Waiting to be called took very little time. Nurse checked weight, meds. and blood pressure.Dr. Gates as pleasant as ever...answered all my questions and concerns.Called in quickly for lab work...staff friendly and helpful.Helen C. Kealey - .K
I recently had my Annual Wellness Exam with Dr. D. Gates. She has been my primary physician for many years. I am very pleased with the medical care and medical advice she has provided for me over the years, and I was very pleased with her during my last visit. She always demonstrates her knowledge of the latest developments in the medical field as it relates to her patients. She has an excellent bedside manner. The staff that I had interactions with: the front desk. the nurse who came up front to get me, the lab people, and the individual at checkout, treated with the utmost respect and were very friendly and professional. - .K
Easy to get in and great follow up - .H
6 months follow up visit. Went smoothly as expected. Able to speak freely with Dr. Gates. She listens and it is easy to communicate with her. - .W
I always have a positive experience when seeing Dr. Gates. The staff is friendly & professional. Dr. Gates is warm, understanding & quick to fulfill my needs (and I have a lot of needs!). I’m so blessed to have found her when I did. - .D
I have been a patient of Dr Gates for many years now and she is now my daughters doctor as well. She is always very thorough and personable and takes the time to listen to our needs and ultimately cares about us as people. - .B
I was there for a 6 months recheck. All went very well. - .G
Dr. Gates has been my doctor for 20 years. She’s very knowledgeable and personable. I’ve always had a good experience at this practice. - .C
Dr. Gates was excellent. She was patient & thorough. She listened to what I had to say made me feel very confident in the care I received. - .K
Very satisfied! No complaints - .F
All went smoothly. Dr Gates always takes the time I need for questions. - .H
Wait time, and time it took to see Dr. was excellent. I was back to work in a very timely fashion.Thanks - .S
This appointment was a 6 month recheck. All went well and I am scheduled for annual physical in 6 months. - .B
Excellent on all counts for Dr. Gates and her staff. - .R
The physicians and staff at this Eagle Medical Office are top rate!!! They have always been very patient oriented and helpful in every way they can. - .F
She is the best physician that i have ever had care for me at a eagle physicians location. She is very friendly and is great at her job. She has never misdiagnosed me and makes sure that I am taken care of with each visit. - .A
The staff and in particular Mary Katherine and Donna Gates are exceptional. Down to earth, direct, friendly, ready to answer all my questions, efficient and very customer focused . I could not ask for a better medical group as my primary. - .S
Great office visit. Dr Gates always listens to my concerns and provides a treatment plan. She is the best physician I have ever had. - .C
Dr. Gates was very attentive. I waited a very short time in all areas. - .H
Dr. Gates and other staff are always very friendly, professional and efficient. I have been going to this Eagle office for over 30 years and I've always been pleased with my treatment. - .M
Dr. Gates and Mary Katherine are always so helpful and responsive and both of them obviously care about their patients and their care. - .F
Dr. Gates is always thorough in addressing my needs and my questions. - .G
Mary Katherine and Dr. Gates were efficient, friendly, and thorough (as usual). My annual wellness visit and lab work went smoothly, efficiently, and was thorough, with all issues explained and addressed. - .H
It went really well. I like Dr. Gates a lot. She's comfortable to be around the two or three times I've seen her. I'd like her to be my personal physician if that is possible. Just let me know. Thank you,Chris Rachal - .R
All my questions were answered. I was pleased with the efficiency of my visit. - .G
Dr. Gates always provide the best patient care! - .M
Good Experience. - .L
Everyone was cheerful and attentive. - .A
I had my annual Wellness Check. I’ve been seeing Dr. Gates for over 20 years and she takes good care of me because I don’t need to see her the rest of the year. - .K
Quick check in. Dr. spent adequate time with me and the lab went quickly. Very efficient and friendly staff. Follow up phone call by nurse with results as well. Glad I can keep my Dr. :-) - .H
We've been seeing Dr. Gates for several years & are happy with her, the staff & the office personnel. - .F
As always, Dr. Gates was warm and personable and I felt like she took time with me. Mary Kathryn was her usual warm, but efficient self, and the phlebotomist was quick and friendly. - .F
It was overall the best service!!! - .M
Routine checkup, bloodwork, had my ears washed out for wax, the nurse was excellent! - .R
Dr Gates and her staff were very kind I was called in 5 minutes after my arrival, I had an excellent customer service experiences - .A
Thank you for understanding my issues. Everyone was very kind and considerate. Pains have subsided after 3 days on Medications. - .S
Staff was very professional in every respect. I was greeted courteously and on time. Dr. Gates' nurse treated me with care and professionalism. Dr. Gates took time to respond to my concerns and questions. She is knowledgeable, caring, and personable. I look forward to my next visit. - .D
If my treatment results were less than 5-star, it is my fault and not the fault of your practice. I cannot tolerate most antibiotics but your office worked with me to try to find one that would work for me. - .W
Dr. Gates and Mary Kathryn, RN, are both pleasant, professional, and have a most caring approach to my medical needs. - .K
Donna Gates is the best Dr. EVER!!!! - .Y
I have seen Dr. Gates for many years and I will continue to visit her and her staff at Eagles at Brassfield. Always gives the care you need for what you are there for. - .U
Dr Donna Gates and staff are outstanding ! - .M
As always visit and treatment were great. - .J
Very professional l would like to thank all of you for looking out for me all these years . A special thanks to Doctor Gates - .R
I have always had excellent experiences at the facility and I deeply appreciate the skill, care, compassion of Dr. Donna Gates - .B
Dr. Gates is a wonderful physician! Also, Mary Catherine is wonderful too as her MA! They both make me feel at ease when I am there. - Anita Stewart
I am always in and out in a very short time. Dr Gates is very determined to keep you as healthy as possible. I appreciate her persistence. - .S
Dr Gates and Mary Catherine, what a team !! Well organized, thorough, quick to respond to email questions. GREAT bedside manner!! ALWAYS pleased! Cudos to Front desk , check out and Lab Techs. I recommend Dr Gates to my patients at my work!!!Sue - .T
Excellent. As always - .C
My annual well check. Went smoothly. No problems. Dr. Gates is super - .M
Wellness checkup went smooth and easy. Immunization shots given and blood test results were quick. Wonderful folks here! - .V
Dr. Gates took the time needed to address my health needs. She was very patient and answered all my questions. - .C
My overall experience and each element of my visit were pleasant and helpful. See you next year. - .A
I was worked in prescribed meds and feeling better. Thank you. - .I
My experience with Dr.Gates and her staff has always been excellent!! Dr.Gates is very approachable, is an excellent listener, and is very practical in her advice. She is not overly aggressive in treatment, but takes my concerns very seriously. She allows me to have input and options when addressing a needed treatment. She is very respectful and professional. I have been with this practice for several years. If I had not had confidence in the care I receive by Dr. Gates and the staff, I would have sought healthcare elsewhere!! I am very happy with the care I receive! - .B
Very pleasant. Dr Gates answered all my questions. Mary Catherine is most pleasant and efficient in what she does.Very positive experience!!Thank you!! - Ruth C Ward
Really like Dr. Gates. She is very down to earth. Easy to talk to and voice your concerns to without hesitation. Friendly staff also, nurses, receptionists and lab personnel.Would recommend this office to my family and friends. - .Y
The entire staff was great , no complaints, my wait time was 2-3 minutes and about 5 minutes for the doctor. Dr Gates and her nurse were great as usual. Dr Gates always takes time to listen, and she's very thorough. The lab, the ladies in the front office, great job!!!! - Juanita S Davis
I felt very close attention was paid to a serious condition and testing and followup were excellent. Very responsive and caring. - .S
Mary Katheryn is always a pleasure. You can tell she enjoys her job. Dr. Gates is great at listening and working together for my health. No complaints about anything. My lab results are always back to me promptly. - .G
Nice office. Good experience. - .M
Very good - .B
Very brief wait until I was seen by staff. Dr. Gates is a pleasure to see, very caring and attentive. The rest of the staff is very competent and friendly. - .P
Very good - .F
Very helpful staff. Dr. Gates great as usual! - .H
My yearly physical was swell. I am presently making changes in my lifestyle to help me expand the limited time I have left on planet Earth. Will be seeing Dr. Gates and staff in 2020 for my next wellness visit! - .L
Dr. Gates is always caring and listening. I'm glad she is my primary. - .L
Great service - Michael R Pendergraft
Dr. Gates is an excellent physician and provides the highest patient services year after year! - .M
When we feel bad, sick and in pain, physical or emotional, we are seeking relief, comfort and a well qualified person to diagnose what may be wrong and advise us. Dr Donna Gates offers all that and so much more! She is friendly, always listening carefully, sharing her views clearly, making sure she covered all of the concerns one may have, and all of that very efficiently and timely! Add to that a great dose of support and one is leaving the office feeling more as if one visited trusted friend who just happened to be a doctor! That's Dr Donna Gates for you! - .K
Excellent - .H
She was very nice. Consern about my recovery. - Verna Campbell
Dr Gates has been my primary physician for over 26 years. I feel totally confident and comfortable with her. - Beth R Pate
Dr. Gates is a good listener.I was seen by the Dr. In a timely fashion. - Laura M Murray
The nurse was professional and friendly, the doctor was great, took time to answer my questions and concerns. - Percy Price
Everything went fine during the visit - Kellie Wylie
I've been a patient of Dr. Gates for almost 8 years and have received nothing but kind, professional and patient treatment. Her nurse Mary Catherine is a real jewel. I hope she comes back after she has her baby. - .B
My yearly wellness check up - went just the way I wanted it to. Always a pleasure visiting and getting good results. - .B
I love my doctor, she has been someone who I have confided in for a couple of decades. With us working hand in hand I feel I am in the best care possible. - James H Brown
Dr. Gates is very attentive. I love her and her team. By far my favorites. - .J
Staff were all friendly and professional. - Alton T Wheeler
The Dr. and nurse was excellent. - .B
Dr Gates was very professional as always. - Samuel M Williams
I hope a 5 is rating Dr. Gates at the best rating. She is a wonderful doctor. I trust her with my health. I have been a patient of hers for many years. I also have the highest respect for Dr. Gates nurse Mary Katherine. She is a good nurse. - Ann R Kirkman
Dr. Gates always takes the time to answer my questions and concerns. Though I know her schedule is heavy, I never feel that she is rushing me out. I think she REALLY cares about her patients. I see her as truly genuine. - Faye B Thorne
Dr. Gates and her nurse, Mary Katherine, are the gate keepers to my health care team, working with other specialists to keep me in good health. - Frederick A Haley
She is an all around great doctor and person. Very understanding and caring. - Tykesha R Johnson
In at 815am, 10am ultrasound, diagnosed and home, with meds by 12. That is about as good as it gets. - Daniel J Boswell
Always a pleasure for my wellness exam - especially when everything is good! - Joyce A Byrd Jackson
Excellent practice. Always professional and thorough - Wanda D Willis
Very thorough and pleasant. Also, the staff is top notch, especially her nurse, Mary Katherine. - Sandia M Banner
I have been seeing Dr. Donna Gates for close to 25 years and I have never been disappointed. She is always so sweet but professional! She is a very caring person and takes time to answer any questions I might have. I would recommend Dr. Gates to anyone who is looking for an outstanding doctor. - .B
I’ve been a patient of Dr. Gates for years, and so I feel I can talk to her about anything. I also feel that she is very concerned about me personally as well as my annual physical results. Her nurse is also excellent! - .H
Everyone was very sincere about there job - .E
I always feel Dr. Gates truly listens to my concerns. Great MD! - .F
Dr. Gates and Nurse Mary Katherine are exceptional. They have helped me with several unexpected complications and issues. Could not have had better care or communication. - .M
Easy access, no delays, highly professional services. - .S
Great appointment. Got good news since last check in. Trying to keep up the progress. - .W
Dr Gates is an excellent physician . She listens with concern of my medical issues.I am very fortunate to have her as my physician. The entire staff is friendly, kind, and considerate. - .C
My visit was very pleasant. My doctor and the supporting staff members were very caring and demonstrated a genuine concern about my health and well being. - Samuel M Williams
Everyone was great! - .B
I have been a patient at this practice for many years. Dr. Gates is awesome and I am extremely happy with the attention and care I receive from her. Her nurse is also extremely good at her job. It's pretty much cream of the crop, from the time I call in to schedule an appointment, through check-in, seeing the nurse and then doctor all the way through check-out. I have absolutely no complaints and only the best of things to say about this practice. Extremely satisfied. - .S
It is a pleasure to be taken care of by Dr. Gates and Mary Kathryn...so grateful to have my concerns and questions answered always.The whole staff is wonderful.You all are the best....highly recommended to my friends.Helen C. Kealey - .K
D, Gates and Mary Catherine are always very helpful and make all of my visits stress free. They are the best! - .B
I really could not ask for better treatment. The scheduling ease (got an appointment the same day I called), the wait time (a few minutes), the staff (friendly, accommodating and expedient) and especially Dr. D.Gates, who is direct, to the point and provides explanations that I can understand provided for an excellent overall experience. - .S
The entire staff is outstanding! Dr. Gates is a very kind and excellent doctor. - .M
Everything went like clockwork. I didn't quite have time to fill out paperwork before I was called back. - .M
I love Dr. Gates & her staff. Always friendly, helpful & efficient. I’m so grateful I found her so long ago. - .D
Scheduled for a wellness check. Everything went very smoothly. - .W
Dr. Gates and Mary Katherine are fabulous - .D
Great doctors who really care! - .H
As always excellent care and attention for patient. Was able to quickly determine what the problem was after the exam and treated it . Great doctor in Dr. Gates and a great nursing staff. - .T
Although I have only seen her once, Donna Gates was very attentive to my needs and my concerns. I appreciate her concern for my health, even with no being my primary care. - Tiffany N Lucas
Yearly physical. All questions answered, good plan going forward. This is what wellness should be. Thanks Dr. Gates - .A
Six month check up, blood work and exam. Treated in a professional manner and I was respected as a patient. I dread the day Dr. Gates retires! - .B
Dr Fates and her staff continue to provide outstanding, professional and caring service. - .S
It was a pleasant experience. - .T
I had called the day before and gotten an appointment. Needed to do an urine sample and the Dr. and her assistant we very patient and kind while waiting on me. I really appreciated it. - .P
I was in and out very quickly. Staff was very friendly and cordial. - .C
My dr is a really great dr. Very knowledgeable and very friendly - .R
I was seen on time and Dr. Gates took time to answer all my questions. - .M
There's little to tell. Everything went very smoothly. - .P
I always get great treatment when I see Dr Gates! I love Dr Wolters but when I can’t see her Dr Gates is my other best favorite !!! - .P
Caring people and Dr Gates ALWAYS has time to listen and explain issues. - .T
No treatment was necessary - .G
Everything was perfect - .K
It's always great to see Donna - .J
I am always treated with kindness each visit from the whole staff. Donna gates makes me feel like she really cares about my health. - .B
I enjoy my visits to Eagle Family Physicians. The staff is friendly and very helpful. I am treated with kindness and respect. The staff, nurses, and technicians always answer any question I have. When I have to have blood drawn, the staff knows of my aversion to needles and are very proficient and drawing blood with a minimal of discomfort. Dr. Gates spends as much time as needed to explain a procedure or instruct me on ways to live a healthier life. I have been a patient at Eagle Family Physicians for more than twenty years. The kindness, efficiency and proficiency of the staff are the reasons why. - .G
I always receive excellent care with Dr. Gates. I have been her patient for over 20 years. - .R
No complaints, excellent physician. - .C
It was a great experience. I really like this location, it's staff and Dr. Gates. - .J
Good in every category...very professional - .B
awesome !! Love this place and everyone. - .R
Because of pain in my chest from a fall, we called for an appointment and got it with Dr. Gates the same day. She is very knowledgeable about my medical issues and am grateful she saw me that day. She takes the time to talk to me...…….and my wife...…..and always is correct in her diagnosis. In this day and age when doctors seem to rush you thru the exam, she takes her time, asks questions and gives the right treatment. We've been going to her for over 15 years and will continue to do so - she's a great doctor. Also we just love her nurse Mary Katherine who greats you with a smile and makes you feel better before we even see the doctor. - David A Cook
I can't get my computer to click on any of the stars which are all excellent, by the way. I hope you can get this text. Your facility and staff are excellent in every way. I love Dr. Gates and Mary Catherine. I have been a patient of Dr. Gates since 1999 and very satisfied ever since. - .G
As usual my whole experience with this office was excellent. Dr. Gates's nurse Mary Kathryn is great. She is so friendly and caring. It's obvious she loves her job. - .G
First I like to thank Dr. Gates that is willing to spare her time to see me on June 25 or 26th(not sure) 2018, while my Dr.Caroll Webb was on vacation. The staffs is always helpful to find a way to give me time for unexpected appointment. Provider excellent, I am proud to be a patient at Eagle Family Medicine at Brassfield. Facilities and environment is nice and comfortable. No long waiting time. Dr.Gates is very pleasant and explain to me my symptom and advise me what to do, come back if I need to. Overall is an excellent and will recommend to my friends.thank you.Sadiah Sehat Graves. - Sadiah S Graves
Dr. Gates is awesome, could not ask for a better physician. Hope to be with her for many years to come - .P
Dr and her staff was very friendly and helpful. - .L
I feel very cared for as an older patient. Dr. Gates,and her nurse,Mary Katherine, are the essence of kindness and professionalism. They listen to my concerns,and provide answers to my questions. I couldn't ask for more!! - .B
Great service. - .B
Was discharged from hospital late afternoon 6/15/18 with instructions to contact primary Dr. for an appointment. Called Dr. Gates office 6/18/18 (nurse triage) for Mary Catherine. Received call promptly from Robin and asked if should receive X-Ray (on discharge papers) and blood workup before setting up an appointment with Dr. Gates. She said she would check and advise. 6/19/18 - received call from Mary Catherine saying to see Dr. Gates first for her to advise what should be done. Was able to get an appointment 6/21/18. Dr. Gates covered all information on discharge papers plus asking questions to determine best treatment for the future. Am very pleased with treatment received by all of the staff. - .C
Everything went smoothly. No wait time and the staff was very pleasant. Dr. Gates as always was knowledgeable and most importantly caring. Listened to me and responded with answers I understood and were helpful. - .S
Dr. Gates is knowledgeable, thorough and takes the time to answer all questions. I am very pleased with my experience. - .T
I appreciated the on time appointment you honor and the quickness of the doctor attended to me. Doctor explained the situation well and with care. - .P
I was very impressed with the professionalism - .C
Dr. Gates was very helpful with treating me and giving me guidance on how to feel better. - .S
Follow-up to see doctor and 6 month blood work; was taken in right on time, Dr Gates and the staff from reception to the nurse and the lab technician were all friendly, thorough and helpful. I received a call back within a day or two, discussing explanation of results and follow through - I was very pleased with the care experience. - .L
Short waiting time. Efficient, friendly, and knowledgeable staff. - Wendelyn S Odell
Called back very close to appointment time, very little wait for the doctor after the nurse did her work. The nurse was pleasant as always and it was a pleasure as usual to speak with Dr. Gates. She made sure that I understood fully all we talked about. I'm glad to be her patient. - .L
I waited a short time and was given very good service. - .H
Everything went great - .F
Doctor Gates is a very caring and concern person.She has been my primary doctor for almost 30 years. - .T
I appreciate Dr Gates and Mary Kathryn's kind rapport and gently reminding me what I need to do. - .W
Yearly wellness exam - .A
Dr. Gates always take the time to answer any questions I have and never rushes through anything. The staff is always courteous and very friendly. - .D
As always my experience was wonderful! Dr. Gates is the best! - Susan M Ward
Staff and provider were very pleasant and provided answers to all my questions. I was seen by my doctor at the schedule time. I am very pleased with the service I was provided. - .W
We were able to get an appointment the same day. Dr Gates is not our regular Primary Care Physician. We were very pleased with the care provided by Dr. Gates. She gave us ample information about Gerald's health issue. She was very thorough and showed concern for Gerald. Even though we made the apt the same day we were seen promptly. All members of the staff that we encountered were courteous and professional. - .B
The nurse is the best - .B
Friendly staff. No wait time. Dr Gates took time to listen to my concerns. - .P
I am very pleased with you and your staff. I feel that you listen to me. - .M
Dr. Gates and the entire Eagle Physicians team were terrific. I received a very efficient and comprehensive evaluation and the entire process was excellent -- from check-in to check-out. I can't tell you how much I appreciate the level of care I received while there! - .W
Dr. Gates is wonderful. And since I’m moving to Florida this year, I’ll really miss her! - .S
Dr. Gates is very professional and thorough in her wellness exam. I do not have any complaints at all. - .F
Perfect - .N
My experience was excellent . Dr. Gates and her nurse are excellent at listening and making you feel comfortable. - .L
The staff is very friendly and efficient. - .P
I always appreciate the professionalism of all the office staff. Dr. Gates provides excellent and instructive care. I was completely satisfied with my visit. - .B
Thanks for taking care of me, thanks for watching out for my health; thanks to the nurses and staff for their friendliness and patience and expertise. - .R
Doctors and Staff are professional and family oriented taking pride in servicing patients. Always greeting and setting an atmosphere of comfort for patients. - .W
I appreciate all that you do...I appreciate the time you spend with me. The staff is awesome !!! 5 starsThanks Cathy Ruffo - .R
This appointment was for annual physical. There was basically no wait time before going in and only a couple minutes before seeing Donna Gates, my primary. Her nurse, Mary Katherine was very thorough and professional taking my vitals and hx from the year, etc. Donna Gates, who I have known for many years, was very friendly and professional as usual. I always feel comfortable and I know that everything is being addressed. I had my annual blood work done as well which was a breeze. I have only positives things to say. There was nothing negative or uncomfortable. - .L
I was in intense pain with a swollen and inflamed foot. My complaints were taken seriously and multiple steps were taken to diagnose the problem. Callbacks were prompt and courteous for my results. I appreciate the care given to me. - Sally B Witherspoon
Courteous, efficient, on time and to the point, what more could I possibly ask for? D. Gates is very attentive, demonstrates a genuine concern for my wellbeing and knows me well. - .S
DR GATES WAS VERY THOROUGH AND TOOK HER TIME WITH ME. VERY NICE DOCTORALTHOUGH SHE IS NOT MY REGULAR DOCTOR I WOULD SEE HER AGAIN IF NEED BE - .O
The staff was very friendly and professional. Dr. Gates exhibits care and concern. She is an excellent physician who listens patiently and offers recommendations as needed. I'm so glad to have a physician who is genuinely concerned about my well being. - .K
My wait was very short, both in the waiting room and the exam room. Dr. Gates is never hurried, and always has time for all of my questions. - .M
Thanks for letting me know that mamogram is way past due and for making a prompt appointment with ENT physician to remove embedded part of hearing aid. - .J
Dr Gates and staff always wonderful - .I
I came to Dr. Gates because of an injury to my leg......because of the severity of the wound she thought it best for me to see The Wound Center......could not get an appointment at The Wound Center in Greensboro for two weeks, so called The Wound Center in Burlington and got an appointment for me the next day. I have been Dr. Gates patient for over 20 years and find her to be an excellent doctor and has always made the correct decision in regard to my health. Thank you Dr. Gates (and nurse Mary Katherine) for taking such good care of me. - David A Cook
Great friendly front counter staff--always smiling. They seem to work well together.Mary Kathryn, Dr. Gates, nurse , is such a nice person and still professional caring attitude.Ann makes getting "stunk" truly painless and non eventful.Dr. Gates is "the Best" . She takes time and listens and makes suggestions with good advice.Thanks to all for being such a great place. - .P
I am thankful for such a wonderful doctor and staff. Any time I call, they are friendly, caring and very helpful. I've been a patient at this practice for years and have never been disappointed! From the moment I walk in, throughout the visit, I'm treated so kindly. Mary Katherine is awesome and Dr. Gates is top of the line! - .S
Went in for my 6 months follow up (lab work). Everything went as expected. Staff is friendly and courteous. Dr. Gates is thorough and attentive.I have complete confidence in her and the staff. - .W
No complaints, very satisfied - .F
Great experience great - .P
Dr. Gates and Mary Katherine are fabulous. - .D
It was great! - .D
Dr. Gates takes the time to discuss whatever I need. And Mary Catherine is a wonderful nurse. They both care about the patient as an individual. - .P
I called on March 7 2018 after 10 am an was seen that afternoon. Was really surprised at the wait time I figured I would have to wait half the afternoon but was carried back in just a few minutes. Dr. Gates did not seem to be in a hurry to get to her next appointment, she took time to hear the problem and started looking for answers right away. Everyone from the time I walked in the door until I walked out was very polite friendly an knowledgeable. A special THANK YOU TO EVERYONE. Susan Edwards - .E
I was please with the servce. - .B
The Staff was very friendly.The wait time was short.Dr. Gates was very attentive and answered all my questions.Thank you so much. - .M
As always, a very complete wellness check-up. Dr. Gates takes time to answer all questions. She is willing to work with you to insure your continued good health. - .P
Dr. Gates was great and sensitive to my situation. - Latashia A Moore
My visit was a very good one in every respect. Ifound my doctor to be quite helpful about all my issues. This is a well run practice. - .S
My experience was pleasant and results were very satisfying. - .M
Very prompt. Spent a lot of time with me. Always very attentive. - .S
Mother always feels valued by the staff and Dr. Gates. - .E
I arrived early, didn't have to wait for scheduled appointment time, was seen early. Staff were friendly, accommodating and expedient. Dr. Gates addressed the purpose of my appointment without delay, answered my questions, suggested some follow up procedures, arranged for contact and booked next year's appointment. In and out quickly, health matters addressed, questions answered. Very satisfied with the visit. - .S
Dr. Koirala is my normal GP. Dr. Gates was great, too. Every experience I have had at Eagle Family Medicine has been wonderful. - .B
My experience was great. Dr. Gates always spends as much time with me as needed. She asks questions and answers all my questions. I think she is very through. Great Dr. ! - Doris A Newton
I always have my questions answered and very friendly and nice staff. Most of my medical needs met at office or wherever I am sent after primary visit. - .T
This wasn't a regularly scheduled appointment, but I was given a time to come in - was seen promptly and diagnosed quickly. Dr. Gates (and her nurse) answered all my questions; I didn't feel rushed. I appreciate so much the personal and professional treatment. - .K
On time, nurse was thorough with all questions, polite, lab work done and results quickly. Dr Gates is always thorough and thoughtful. - .L
Wonderful physician and nurse. Staff is very friendly and helpful! - .T
The wait time was very short and the facilities and staff were excellent. As always, both Dr. Donna Gates and her nurse, Mary Catherine were thorough, and took the time to discuss my wellness overview and answer all of my questions. Great job!Fred Haley - .H
Mary Katherine is just amazing! She is always there when we need support and advice. Dr. Gates is a really good person and doctor who cares deeply about her patients - it shows in everything she does. - .K
Last appointment was for a medication 6 month check. The appointment was to the point, very professional, and was timely in terms of meeting with Dr. Gates and having blood work completed. This is typical of the appointments that I have had at Eagle over the years. Very pleased with the practice and the professionals who work there. - .F
Warm, caring professionals. Was attended to promptly. Was encouraged to address any medical/physical questions that I may have had. The exam, and lab work, was performed in a timely manner. Dr. Gates and her assistant took time to ensure my records were accurate. A flu shot was provided and an additional wellness appointment was instigated. All in all, my experiences have always been very positive at this office. I would recommend them to anyone seeking a medical team. - .S
So glad that I was able to see Dr. Gates on the same day as I requested....EXCELLENT CARE AS USUAL.Staff so pleasant and helpful...especially nurse Mary Katherine. - .K
As usual, Dr. Gates was thorough in her analysis of my ailment, caring in her approach to my needs, and complete in her diagnosis. Again, as usual, she is the consummate professional and a totally caring individual. It has been a pleasure to have her as my physician for the past 20 years. - .B
As always Dr. Gates and Mary Katherine are fabulous. - .T
Dr. Gates was very helpful. She has been my primary care physician for several years and I have always felt that I am in good hands. - .H
Dr. Gates listened to my issues and recommended appropriate measures. - .C
I make my wellness appointment one year in advance. I make my wellness exam appointment one year in advance. Dr. Gates goes over my health conditions. My lab results resulted in changing the strength of my thyroid meds. She also ordered a med to help with pain and depression at the time of my visit. She will check my labs in 5 weeks to see how I am doing. I think my doctor helps take care of my current medical conditions in a professional manner and her nurse is so very helpful at every visit. Thanks Ray D. Stanley - .S
Everything was done on time with in a professional and friendly way - .G
Was able to get in and out quickly. - Judy Holt
I have been seeing Dr. Gates for 16 years! She is always professional, patient and courteous! Her nurse Mary Catherine is an absolute treasure! - .B
I always have a pleasant experience - .S
Confirmation that I had flu, I was required to stay in bed, drink plenty of liquids and not get around other people. I was to call back on Thursday if I still had temperature, but it was gone. I am still tired but otherwise recovered. - .T
Always happy with Dr. Gates!! - .S
Dr. Gates,Thank you for your excellent diagnosis. My "bite" began healing after the 4th pill and now, a week later, it looks good. - Nancy B Nisonger
No long wait. Always courteous, friendly and professional. - .D
I was seen on time and even got a bonus flu shot. - .M
Service is always excellent - .J
Seen for bronchial irritation. Given meds. - .M
My entire experience was positive. Everyone with whom I interacted was professional and skilled. - .A
Donna Gates is an incredible Doctor. She has been my Doctor for sooo many years. She has treated me, my Mother, my Sister, my Daughter and my Grandmother!!!!! She should receive an award for being so kind to all of our generations!!! - .Y
Dr Gates was professional. The medicine worked great. She was attentive to my needs and addressed my problem quickly. I did not feel embarrassed asking her to address some of my personal issues. I would recommend her to a friend. - .R
My nurse was excellent giving my B12 shot and relayed my question to Dr Gates. I received a prompt call with the answer I needed. - .J
No real wait for early am labs and for the physical..Mary Catherine and Dr Gates are a great team !!Excellant pt care - .T
I have noticed an improvement in my overall experience at Eagle. Over the past several years, I would not have given an excellent rating, but with the changes that Eagle was apparently going through, I contributed it to growing pains. Dr. Gates, though, has consistently given me excellent care over the 25 years that I have been her patient. Since moving to Winston-Salem in 2011, I have not changed my primary care doctor closer to home. Also, Nurse Kathryn is very professional and approachable. It is worth the distance, time, and energy for me to continue being a patient at Eagle. ~ Thank you. - .K
Great practice - .H
Great as always!!! - .L
Was very happy with speed of call back to inform me of lab results. All staff was polite and respectful. I feel that I had all of issues addressed. - .W
excelent services!!! - .M
very good doctor - .G
Dr. Gates and Mary Kathryn are always wonderful!! - Brett Parks
The staff was friendly and courteous, love Dr Gates she takes time to ask and answer any questions or concerns you may have. She is a caring , compassionate professional and this has been consistent throughout the years (20 ) I've been her patient. Her nurse, Mary Ellen is also the best. Pleasant experience always from the whole staff. Love you guys!!! - .D
Everyone was timely,courteous, competent, and on top of it, caring! it is always a very good experience to receive care in this practice. - .K
I always have a very good experience with Dr Gates and her staff. All my questions were answered. Dr Gates is a very caring Doctor and her nurse Is very nice. - .C
My wellness visit went very well. I was treated with compassion and respect by all I encountered. The office was busy however I did not think the wait time excessive. All my questions were addressed; I was able to scheduled my next appointment prior to leaving; I was called back with my test results and offered opportunity to ask additional questions. I was very pleased with my experience - .L
Doctor Gates took time to really listen and to be a true partner in my health care. She is reason why my family continues to return to Eagle at Brassfield. - .B
Neato! - .B
I always have a good experience at Eagle Family Physicians. The personnel are polite and a pleasure to work with. I especially like Dr. Donna Gates, and Mary Catherine.I feel at ease and able to discuss my healthcare needs with good feedback. - .P
As usual, the office visit was very professional and helpful! I will continue as a patient of Dr. Gates for as long as she will have me! - .W
I have been a patient of Dr. Gates and she continues to be an excellent physician is all respects. - Leslie C Murphy
It was quick and easy, nurse was very thorough. - .W
dr. gates is a very thorough and compassionate dr. she listens to everything I have to say. I trust her with my healthcare. she also has a good sense of humor, but is always very professional. - .B
Staff - very courteous and efficient. Waiting time quickest ever !! - J.B
I was in for blood testing was in and out in 20 minutes - G.G
Very friendly and professional service! - V.B
Visit was fast and very efficient. Dr Gates was precise, and answered/explained any questions that came up. She has been my primary physician for about 5 or 6 year now and I’m very pleased with her services. - J.K
Staff very professional and easy to talk to - B.C
Dr. Gates always seems to know the remedy that will work best for what is going on. I have total confidence in her. - R.P
Very good. - P.R
great doctor, staff and practice - S.P
Dr. Gates is excellent. Thanks. - R.M
Glad to be seen when I really needed to talk with someone on short notice. Thank you - M.S
Went very well. Dr. Gates is a fine Doctor and her nurse, Mary Catherine, is very knowledgeable and pleasant to talk to. - S.A
I am always pleased with the friendliness and professionalism of the entire staff and doctor. - Judith D Heath
Great practice... Dr.'s...& staff!!! - M.H
I've been a patient for 17 years and have always had good service. - W.J
Dr. Gates is a thorough, compassionate doctor. She does not short-change you during your appointment by rushing you. She listens intently to your concerns and proceeds with her recommendations. I trust Dr. Gates with my health and well-being implicitly. - D.D
Love Dr. Gates. - J.D
The physician was kind and attentive to my needs. The assistant was pleasant and understanding of a recent loss of a family pet which affected me while I was in the care of the office. I couldn't have asked for better care. - P.Y
I receive excellent care eveytime I visit my doctor office. - A.A
Excellent care and easy to get appointments. - V.P
Good - J.F
All staff and Physician did great job. - V.C
Dealing with Vertigo issues and needed help from Dr. Gates. She was able to see me the same day that I called and prescribed medicine and also referred me to an ENT for further follow up. - L.A
Routine follow-up exam, blood test. Very pleasant experience as always at Brassfield. Shortest wait time of any doctor's office I've ever visited. Top notch staff and doctors. - C.T
Addressed my concerns and scheduled appt.immediately. Doctor Gates was wonderful - N.M
My visit for my wellness exam was with Dr. Donna Gates. She was absolutely fabulous! She was very professional and friendly. She took all the time I needed to answer any concerns that I had. Her nurse was wonderful too. They made a great team working together! - W.B
had no problems every things was done in a good and in a timely manor - G.G
I appreciate Dr. Gates listening to my issues and her expert advice. Her staff is great as well - L.I
Excellent over all. - M.D
My experience was great. Doctor and staff are pleasant. The wait is not long. Great group. - N.H
I am always pleased with my care! Dr. Gates and staff are the best!! - S.W
I have been with Dr Gates for 28 years and feel 100% comfortable and confidant with her. Her nurse Mary Catherine is above outstanding!!!!!!! So personal and caring! - B.P
Always feel well cared for after I see Dr. Gates. She is kind, compassionate and caring yet tough when she needs to be in a professional way. She has a knack for making you want to improve your health and congratulates you when you do. Her nurse Mary Kathryn is awesome too. - M.B
In and out in a timely manner. Overall experience was very professional. - J.B
Dr Gates was ,as always, professional and caring. She listened and took notes as she considered the best approach to diagnosing my issues. - P.S
I was glad that Dr. Gates allowed me to schedule my labs a couple days ahead of my next 6-month checkup. That way we can discuss the results at the appointment. - B.M
Dr. Gates is an excellent listener and practitioner, and my yearly physical is the time for an excellent listener to shine. I have been seeing her for over twenty years and have great confidence is all of her abilities. My thanks go to her and the staff there at Eagle at Brassfield for their gracious help.Sincerely,Beth - B.D
Everything rated as excellent for my experience in September - T.B
This visit was a follow up from a 3 day stay in the hospital. All was o.k. and I am feeling much better. - P.U
it was good - T.B
Dr. Gates is a thorough, patient, and caring physician. I always appreciate the time she takes with me during an appointment. Her nursing staff is also wonderful. - J.K
I have been a patient at Eagle at Brassfield for years. The staff has always been friendly, caring and helpful. Dr. Gates "inherited" me when Dr. Massey left the practice. I wasn't sure how I was going to feel about that as I loved Dr. Massey! But, to my pleasant surprise, I soon found out that she is wonderful too! She is easy to talk to, takes time to listen and offers excellent patient care. I'm a happy patient and am glad I have this physician on my wellness team! - K.S
My overall experience for my wellness exam was great! My doctor is very patient and easy to talk too. She does everything that she can to help me stay happy and healthy by helping me to manage any physical or emotional health issues I may have. - E.H
great - E.H
Worked me into schedule and I did not have to wait once I checked in. - C.W
Office was able to schedule me the same day, and the Doctor was very thorough, checking all possibilities of my ailment - C.G
Everything ran very smoothly. :-) - L.M
I have been working with Dr. Gates for 20 years and have found her to be highly competent, caring, knowledgable, ready and willing to answer my queries re: my health, and to offer solutions. She never rushes through our appointments and always makes me feel like I am an important patient. Her passion for the practice of medicine is nonpareil as is the manner with which she deals so effectively with her patients. Kudos for Eagle that she is still working and ministering to patients. - F.B
Wellness visit. Everything was great. - B.B
Dr. Gates spent time talking with me which doesn't happen a lot. Many physicians are in a hurry and I'm not sure if they even really listen to me. She seemed genuinely concerned about my overall health, mental and physical. I would highly recommend Dr. Gates to anyone looking for a great doctor. - D.P
Always top notch service! - D.Y
Dr. Donna Gates saw me for my yearly Wellness visit. I feel fortunate to have her for my primary care physician. She is extremely thorough, very patient and digs deep to understand what is going on with you. She is so very likeable and genuinely concerned about your well being. - J.A
My experience at Eagle at Brassfield went very well. - C.S
As usual my office visit was normal and in order. - A.B
I have been a patient of Dr. Gates for over 15 years. I don't have a single complaint. I hope she'll be my doctor for another 15 years. - K.B
Dr.Gates was very helpful and understanding about the reason for todays visit.She took some blood samples today and after reviewing the results ,she requested a follow up to be taken tomorrow. - A.D
Dr. Gates always takes her time to listen to my concerns and addresses each very thoroughly. - Vivian L Shanaberger
The visit went very well. I was promptly taken back, received very pleasant service and was quickly seen by Dr Gates - W.A
As always everything was very good! - J.C
All Good. - M.H
Received reminder for medcheck visit prior to appointment, and was in & out quickly. As always, Dr Donna Gates took appropriate amount of time explaining key items and answered all of my questions. - F.H
Dr. Donna Gates provided excellent care for my annual exam on August 16, 2017. She was on time for my appointment, asked me appropriate questions, did not rush through my exam and gave me ample opportunities to ask her questions and to discuss my health concerns with her. She is a very knowledgeable, compassionate and caring physician and I would not hesitate to recommend her to anyone who may be searching for a primary care physician. Dr. Gates has been my physician for many years and I hope she will be for many more. Her nurse, Mary Catherine, is top-notch and the two of them make a great team. - C.D
Dr Gates was good. - J.G
I had a book with me to pass the time waiting, but did not get to open it before I was called in. Dr. Gates examination was thorough, and she took time to listen to some concerns I had and to give me her advice. It was a very productive visit. - M.V
Fast and thorough just like I like it. - J.R
Things went very well had no problems or concerns to report.ThanksRhea Thompson - R.T
Dr. Gates is an excellent physician! She listens and advises without being condescending or patronizing. Very caring! - P.H
Dr is very nice she takes time to talk to you and staff is good too. - S.R
the staff was friendly and helpful . dr gates was helpful when she talk t me about what ws wrong with me - A.A
My experience was excellent all my health problems were addressed. - W.A
This appointment was for a hospital follow up from the Emergency Room at Cone. I credit Dr. Gates with saving my life that day! Thank you Dr. Gates for asking the right questions on follow up and paying close attention to the lab report from the hospital. After examining me she immediately sent me back to the emergency room. She paid close attention to my situation for which I am grateful. Thank you Dr. Gates!Jackie Adams - J.A
Love Dr Gates and Mary Katherine!!! Very thorough!! - S.T
All of the nurses and staff were warm and inviting.My doctor, Dr. DONNA GATES. IS VERY PROFESSIONAL AND KNOWLEGEABLE, YET VERY CARING AND EASY TO TALK TO. I respect the fact that she is very thorough, listens attentively and does everything she can to help me stay healthy! - E.H
Love is not a strong enough verb... my visit was top notch - M.V
Dr Gates has a super ability to answer any question I ask her, with calm, confident and clear explanations. I believe she is an excellent doctor and I would not hesitate to recommend her to others. - T.B
Meetings with Donna Gates are always nice, service is great and treatment is excellent. - J.J
Everyone is very professional, caring and helpful. Today was my annual physical and first time with Dr Gates. She was thorough and provided expert advice. I highly recommend her for your overall wellness care. Her nurse provided wonderful follow-up and support. - D.P
I got in and out in a timely manner. Well done. - L.M
Great as always! - D.A
I had pain in my heel. Dr. Gates was very professional and efficient in knowing quickly that I was dealing with plantar fasciitis. She answered my questions in an open and patient manner, and was very personable. I got the help I needed, and learned how to treat the inflammation. - M.P
I called that morning and got worked in that afternoon. Saw Dr. Gates in about 30 minutes and was out the door to pick upmy antibiotic..... Now that is service!!!!! Dr. Gates and her nurse were so very nice and made me feel very comfortable.Thank you for making my visit so easy!!!!! Love Eagle At Brassfield. - L.W
I had an excellent experience. Entire staff was very helpful and kind.Dr Gates answered all questions and concerns. I am so thankful to have Dr. Gates as my physician. - C.C
Even though there was a mix up with my appointment I still had a very pleasant visit. - J.M
Excellent doctor! Never a wait but she always gives you her undivided attention. I would never see another primary care provider. She is top notch and one of a kind!!!!! - H.H
My office visit was very pleasant as always! Mary Katherine is AWESOME! I've been seeing Dr. Gates for 15 years and could not imagine seeing anyone else! - D.B
Dr Gates and Mary Catherine are always friendly and helpful. - K.W
I sat down, filled out the required forms and was seen immediately by a nurse. She took me back, asked questions, took blood pressure and had a very pleasant manner. Dr. Gates came in shortly and we went over my issues. She assured me and took care of my problem. Also, she has a very nice manner and a great sense of humor. I am switching all my records over from my previous OBGYN, since I don't plan on any more children and will be a full time patient of Dr. Gates in the future.Dr. Gates is an excellent physician and seems to truly care about her patient, I felt like a person not a number. - D.P
This was a 6 mo. recheck with fasting blood work. Both my A1C and Cholesterol levels had improved. They still need more improvement, so I will modify /continue the diet and exercise advice from Doctor Gates. Dr. Gates was helpful in distinguishing which symptoms are from my allergies and which symptoms are from my asthma. It was an informative, friendly and helpful visit. - J.M
Overall great. - T.M
I'm almost always satisfied with the service and treatment I receive from Dr. Gates and her staff. I've been with her for a long time. - D.Y
Great service as always - A.M
It was okay - A.S
With a VERY short wait, I was taken back to the examination room. Soon after, Dr. Gates came in. We reviewed the problem with my back and discussed the next steps available for treatment. I have been a patient of Dr. Gates for over 20 years and am very grateful to have her as my primary care doctor! - B.D
Dr. Donna Gates really has compassion and cares about her patients! I greatly appreciate her working me into her schedule and reexamining my "spider bite/mysterious/serious infection" on my leg, and evaluating the medications I was prescribed from the walk-in clinic on 6/19/17. She then prescribing stronger antibiotics to stop the infection from spreading and continued with the monitoring -- prescribing yet another antibiotic, lab work, and a shot of antibiotics, to finally stop this mysterious infection. I ended up being seen on 6/21 and 6/23 in her office. - J.H
Eagle Family Physicians is a great health care facility. Dr.Gates has been my PCP for years. - J.H
No problems , in and out And Dr. Gates Nurse was very Educational about my care. - J.G
All are excellent. - H.Y
Everything went well. Staff was prompt and polite. - C.P
Everyone was very nice and very efficient. Dr. Gates listened well, answers my questions in an honest and straightforward, and was very helpful, consistent with all my experiences with her. - A.H
I returned to Eagle Family Practice after having a CT scan. I was treated with great care and efficiency. They took time to explain the results of the scan. - L.G
Very thorough and professional as usual. - S.C
Great service. Staff knowledgeable and courteous. Appointment moved along quickly, but everyone very thorough. Appreciated phone contact with Mary Catherine about the updates on lab tests. - C.R
I was there for my annual wellness visit. Everything went well. My issues were addressed in a professional manner. - R.J
Very prompt, diagnosed it , prescribed medicine. Explained how long to take, warnings and if not seeing results to come back. - L.L
Dr Gates has always been GREAT!! She takes time to listen. Very professional and caring - H.C
The exam and the time with the doctor was great as she took the time to explain everything about my health - M.D
I always have a great experience with Dr. Gates. Thanks for always taking time with me. I appreciate your bed side ..and would recommend Dr. Gates to all. Thanks again. - C.R
Fast, easy check in with no wait time. Appointment went smoothly and phlebotomist was painless. - W.O
Excellent care delivered in a compassionate and professional manner. I am moving out of state and am most grateful for 9 years of outstanding medical care from this practice. Thank you! - G.H
Excellent- she listens and treats accordingly! - L.I
I have know Dr. Gates for 18 years now and she has always been a very nice and thorough doctor in every way. I have a great deal of trust in her. She did not let me down during this experience this time. - B.G
Very good - Lois M Fulp
It was my wellness visit. It was timely. My concerns were addressed. Dr. Gates has treated me over 30 yrs. She has been awesome the entire time. - J.M
Great experience! It's always very comfortable seeing Dr. Gates! - Y.A
Dr. Gates always takes the time to listen to my concerns and address them. Dr. Gates is a true health advocate. Thank you Dr. Gates for always being there for your patients! - E.F
My visit went well. My wait time was very short and the members of the nursing staff were pleasant and efficient. Dr Gates was very pleasant also and demonstrated a true desire to help me improve my health. - S.W
Wellness visit... - S.W
I have always received the best treatment with Dr. Donna Gates. - A.B
The staff was very nice and took care of me well. Dr Gates was very nice and listened to my concerns. Very happy I made the change to eagle. - Jeri Marie Juskey
Great as always! She's the best! - N.B
I felt it was a positive experience. Dr Gates took time with me and listened( most important) to my concerns. - C.M
Diabetic check up - J.P
Dr. Gates is very personable and takes the time to really listen to what her patients are saying. - V.P
Love my doctor!! Been her patient for about 28 years (I think)! The lab personnel are super! And the nurse is sweet! - P.M
A good experience as usual. - P.R
Everything was very good - P.B
Visit went very well,not much wait. - Phillip A Williams
No problems at all. Very satisfied! - B.F
Routine wellness exam. Went very well, no problems. Always pleasant experience. Dr. Gates very thorough. Great nurses/ office staff. - Craigavon R Turner
Overall good experience. - T.M
I've been going to this practice for over 15 years and have always received the treatment I need. - W.J
I always get great service at your office. - J.S
I was therefor a wellness. Dr gates was professional as always - K.F
As always, treatment was totally professional and to the point. - J.J
Dr. Gates is always very caring and personable. She has been my primary treating physician for a long time and she honestly cares about me as a patient and a person. - A.F
Great - B.A
Dr Gates was very thorough, she was able to confirm and treat my ailment. I really appreciated her bedside manner. - C.C
Very satisfactory - De Blas Garcia Jesus I
good - B.L
It was good and I was treated with respect and nice . - A.A
My experience was excellent. I was not kept waiting long, and Dr. Gates took time to do a thorough exam and answer any questions I had. - V.M
I called to request an appointment with Dr. Gates on this day to be tested for the flu. I was immediately given an appointment for the same afternoon and was seen right on time. As always, Dr. Gates took the time to talk and listen, and to examine and test me for the flu. Although she is a very busy doctor, she never rushes through appointments or makes me feel as if she is in a hurry. She is an excellent doctor with a warm and compassionate nature and I am very happy with her level of care. - Dingman Carolyn
The appointment was for my annual wellness exam. I was treated very well by Dr. Gates, Mary Catherine (her nurse), and the rest of the staff at Eagle. I was not kept waiting and after the appointment, I received the results from my blood test promptly. - Lindahl Steven R
As usual, Dr. Gates did a great job helping me understand what is going on with my particular illness and prescribed an effective cure. Great Doctor who takes the time necessary to ensure that her aging patients are well cared for. - B.F
As usual, Dr. Gates' nurse Mary Catherine was very friendly and efficient. My wait time was quite short before being seen by Dr. Gates. I was told it would take approximately ten minutes to find out if I had the flu. It was, and I did. Am so glad I called for the appointment. - C.H
Dr. Gates was easy to talk with and answered my questions without rushing me out the door. My visit was very satisfactory. - P.L
I was able to get to see the doctor right away, and Doctor Gates was excellent.She listened to my problems and helped me so much - William Miller
Dr Gates is always patient,professional,and thorough. She takes time to answer my questions and make suggestions for any necessary over the counter therapy.I have never felt that if I disagree with her treatment suggestions she would become disagreeable.She is excellent doctor. - M.W
My experience started with my arrival at the front desk. The individual who initially helped me as I checked in was very friendly. Everyone from that point forward treated me with kindness and respect. Dr. Gates has been my physician for many years, and she is the physician I saw on my last visit. Dr. Gates showed genuine concern for me and took time to talk with me, listen to me and address my concerns. I didn't feel like a number or a statistic. - D.K
Appointment on time. Nurse very nice and professional. Her name is Mary Katherine. Dr. Gates was very cordial. Listened to the issues I am having. We discussed my medicines and together decided the appropriate way to go forward.Pleasant visit. - T.R
Annual physical. Dr. Gates took the time to talk to me, as she always does. I couldn't ask for a kinder, more attentive physician. - A.C
great - E.H
As always, wonderful, from moment one walks in to moment one leaves. Front desk, nurse, doctor, leaving...parking good too. - J.A
My Mother and I had a great experience. Dr. Gates and Mary Catherine, her nurse, addressed all my Mother's issues and gave very clear and thoughtful suggestions on how to handle each problem and we had more than a couple of issues. They were very kind, thoughtful, understanding and very patient. Dr. Gates and her staff are very professional. I would recommend her to everyone. - Doris Spain Walker
I had a very good experience with minimal wait time. Both nurses I saw were very nice and Dr. Gates took time with me. - Pamela W Key
Although she is not my primary care physician, I was extremely satisfied. - P.M
Doctor Gates was professional and personable and provided excellent medical service as always! - L.M
Dr. Gates is wonderful . Great bedside manner. - R.G
6 month lab appointment - recheck meds - J.H
Very nice and professional people. - S.R
check in was quick, I did not have to wait long to be seen by Dr. Gates. She is very nice and very caring Dr. - V.P
Pregnancy test and discussed further treatment. I was referred to Eagle OBGYN. - F.L
It went well. Everyone was nice. - S.R
I saw Dr. Gates for a follow-up appointment upon being discharged from the hospital with pneumonia.She was very thorough in her exam and listened intently to my questions and concerns.She gave me good instructions and explained what I needed to do.As always, Dr. Gates told me to call her if I felt worse or if I had any concerns. I am following her instructions and I'm feeling better everyday. - L.F
My experience was ok we had a good conversations about my problem and I was satisfied with her suggestions - W.A
Great, detailed, and thorough-like usual. - P.T
Overall excellent experience. Dr. Donna Gates was very professional and listened to my concerns and provided an excellent doctor patient relationship. - J.W
Dr. Gates is always on schedule and does not keep me waiting. She is very personable and takes time to listen to my concerns. She offers good advice in a supportive manner. Her examinations are thorough and I feel fortunate to be in her care for my health and well-being. - J.P
Yearly exam. Things went well. Everyone pleasant and helpful. - A.C
good - L.B
This was my annual visit with my primary care physician. She asked questions about my overall health; if there have been any changes in my health since last year, if I was experiencing any new issues, how I was feeling overall. I think Dr. Gates is always very thorough, and spends time answering any question I have. I know she has other patients, but when she is with me, she makes me feel like I am the only one. She explained that since I have had a hysterectomy, there are some exams she is not required to do, but she would continue to do, if I wanted her to. To give me that option shows that she really cares about my health and well being. She is the best! - D.N
Dr. Gates was kind, attentive, and thoughtful. - C.M
It is always a positive experience with Dr. Gates. She is clear and to the point, and she really listens and takes the time to answer any questions. - A.P
ANNUAL PHYSICAL:Dr. Gates was professional, but maintained an informal friendly concerned approach to my various health issues. She is very easy to talk to and gives good advice. I appreciate her sincere interest in my health. - K.P
Excellent. In and out quickly, scheduled a bone density test. See you in a year! - L.L
Adequate for a wellness checkup. - L.C
My experience was great, as always. - L.T
Dr. Gates is a caring, concerned doctor. I have been her patient for approximately 30 years. I respect and trust her completely. The 2/1/17 visit was my annual wellness visit. - D.T
As always Dr Gates is very attentive and responsive to my needs and concerns. - T.D
Good experience - Y.E
My experience with Dr. Gates and staff is always great! I have no complaints! Dr. Gates is the best!!!! - Susan M Ward
Always a good experience. Dr is always helpful and clear - S.W
Excellent! Dr Gates listens and does an excellent job directing my health care. - Laura R Ingold
Dr. Gates has been my doctor for over 20 years. She always treats me as if I'm her only patient & never rushes me through. I'm given as much time & attention that I need. She genuinely cares about her patients & I have complete trust in her. I couldn't ask for a better Dr. - A.T
My appointment was at the Eagle Brassfield location. I received a prompt and friendly reception at the registration desk. Hardly any wait time and was seen by the doctor within 10 minutes of being in the examination room. My doctor was friendly, professional and engaged with my exam. All questions and concerns were addressed, and very encouraging. All over great service. - Debra E Sutton
Six month well-check. Nurse Mary Katherine was friendly and efficient. I did not wait long to see Dr. Gates. She was forthright with answers to my questions and willing to listen - L.F
Quickly got appointment; brought into exam room within 15 minutes of scheduled time; Dr. Gates came in within 5 minutes of nurse alerting her of my presence. Very good visit Dr. Gates was (as always) very supportive and helpful. - J.S
Appointment was to discuss concern about some shortness of breath I'd been experiencing lately. Dr. Gates listened to my concerns, asked questions, and ruled out the most serious causes (e.g. heart failure). As always she was attentive, friendly and approachable. I never feel rushed during our appointments -- she's very patient with answering any and all questions I inevitably have. I also appreciate the friendliness and competence of her nurses and office staff. - J.K
Dr. Gates is always very thorough in reviewing health aspects of my chart with me and in addressing any issues I may raise. I feel very secure with her as my health care professional. - C.G
Excellent wellness checkup with Dr. Gates. Talked of ways to improve myself etc. Good vicit - S.S
I came in for a cough and congestion. I was seen quickly and was treated very well. I received my diagnosis and was prescribed medication. Because of my RA every precaution was taken which I very much appreciated. - B.S
Enjoyed seeing Dr. Gates. - J.L
Everything went well very satisfied - L.F
Was anual full checkup and all went very well. - J.J
Mary Katherine called me back before appointment time. No problem taking info since last visit. Pleasant conversation with her. Usual good talk with Dr Gates. No problems found so a very good visit. - Margaret G Swanson
Excellent! Dr. Gates did a thorough examination. - S.R
As always, Dr Gates was professional and thorough. Every aspect of the visit was as one would hope. - P.S
Very good doctor's visit for annual examination. Dr Gates is excellent! - L.Jackson
Dr. Gates is ALWAYS Gracious and treats Aunt Anna like a queen. I am so thankful to have her for a doctor. Aunt Anna is 97 and has the problems with remembering and other things that go along with ageing. Her staff is so kind and considerate of Anna and wants me to be comfortable with the office visits. I could not recommend another practice of doctors that care like they do.Thank you for being there. B. Brady - A.C
Excellent service as always. - P.Reavis
I visited Dr. Gated post being in the hospital for a stomach ulcer. We discussed The cause and what to do to prevent that from happening again. I had lab work done because my hemoglobin and potassium levels were low. She suggested an iron supplement if the hemoglobin did not come up. It did not, so I started on the iron. As usual Dr. Gates was professional and listened to everything I had to say and responded accordingly. - M.W
I had a great experience. - R.S
I was there for a follow up appt after an emergency trip to the hospital for vertigo and nausea and also to get a referral to the EN & T doctor. Dr Gates prescribed prednisone and a new, stronger antibiotic and gave me the referral I needed. - C.Z
I never have any issues with Eagle or Dr Gates. - A.S
No waiting. Efficient and kind service by all. Excellent communication by nurse and doctor. I have a phobia of needles, but left the office without a tear. Thanks! - C.L
This was my annual check-up; I had an appointment and was called back with little wait, all staff from the receptionist on were pleasant and thorough; Nurse, Mary Kathryn was very patient, completing my history/review; Dr Gates took time, not only with my exam but to answer/review my questions. I was called back with blood work results and all my questions were answered. I plan to follow up with my insurance r/t the Shingles vaccine and get back to the office to schedule, as discussed with Dr Gates. - M.L
My wife and I have been going to Dr. Gates for years. I have nothing negative to say about Dr. Gates. She has always gone the extra mile for our health issues. We have become good friends over the years. She has jumped me a couple of times and she was right. Great Doctor. - C.C
Went for my usual yearly physical- had lab work in the morning and physical part in the evening and every thing went well. - Joyce A Byrd Jackson
It was a good experience and everything was explained. - Wilhelmina Acteson
I was having an uncomfortable feeling in my throat. I was checked out and left feeling better about my condition. I received a prescription and some helpful advice. - B.W
Dr. Gates always does an outstanding job of listening to what I have to say and then treating me accordingly. She is knowledgeable and efficient and has excellent ideas for whatever might be the matter with me. - M.W
On the date referenced above, I had labs at 9 30. Technician was great and experienced. Swift insert of needle into arm. I returned at 1:30 for Wellness exam. Nurse was pleasant and covered all aspects of pre-physician. Dr. Gates has been my physician for almost 20yrs. I enjoy her bedside manner. She can be stern when needed but always shows concern. - D.S
DR GATES AND THE STAFF ARE THE GREATEST - S.P
Annual Wellness visit was excellent. From check-in to prep, exam, lab work and check-out, everything flowed very smoothly, in a timely manner. All interactions were professional, but friendly. - G.H
Very good visit. Weight down, blood pressure good. Wait time between arrival and going back to the exam room good. Wait time for dr. to arrive good. Wait for lab work good. - B.J
Annual plus discussion/clairstion of previous visit - J.P
It is great to have a doctor show they really care about you as a person, and care about your health. Dr. Gates is always concerned about my health and quality of life. The staff at Eagle Physicians Brassfield, help make your experience very pleasant. - Dawn H Wyrick
I saw Dr. Gates to discuss current health concerns and then had bloodwork. - R.O
Went for lab work but I had a concern of ongoing head pain and Dr. Gates was available to see me. As usual I received excellent care and she set my mind at ease. - R.G
Went to see doctor about bronchitis - B.F
Was an excellent vist. The nurse was excellent - P.B
great - thorough - timely - C.B
Check in staff was friendly and efficient. Nurse was friendly and also efficient. I have been a patient of Dr. Gates for many years. She is always professional and thorough and never rushes her examination and discussions about my health. She is also friendly and calming and enjoys humor. Don't ever let her retire! - L.M
On the date referenced above, I had labs at 9 30. Technician was great and experienced. Swift insert of needle into arm. I returned at 130 for Wellness exam. Nurse was pleasant and covered all aspects of pre-physician. Dr. Gates has been my physician for almost 20yrs. I enjoy her bedside manner. She can be stern when needed byt always shows concern. - D.S
OVERAL EXPERIENCE WAS SUPER. - K.B
Annual exam; efficient and satisfactory. - D.Bowman
My visit was good as always. - Samuel M Williams
This was a blood pressure recheck; and, as usual, my experience with Dr. Gates did a GREAT!!!!!!!! - Michael Wallace
Dr. Gates was very helpful. I liked her very much. Very professsional and faxed a prescription immediately to my pharmacy. The meds helped very much. - S.R
I came in for a fasting lab work and appt with Dr. Gates. My visit was great from the check in at front desk to the visit with Dr. Gates and Mary Katherine (they are awesome !)and then to the lab. Everyone was courteous and helpful! - V.S
Was having severe pain in the middle of my chest for 2 weeks. Dr. Gates immediately diagnosed my condition and recommended medication for the pain. Pleased to say I am feeling much better! Thanks Dr. Gates - S.W
Experience was great as always. - J.J
I had a very positive experience during my annual physical. My appointment was exactly on time and I didn't have to wait long at all to see Dr. Gates. My interaction with Dr. Gates was great, we continue to have a great patient/doctor relationship, and I am happy with the service that this practice offers. - M.M
Dr. Gates has always been professional and very likeable. She is concerned about your problem and takes the time to find out the solution. I would and have recommended her to family and friends. - S.S
Went in for a blood pressure check. Was surprised there was a co-pay because I thought I would just see the nurse and she would report to Dr. Gates. But to my delight I saw Dr. Gates and we discussed my overall health. It was worth the co-pay to have her input and recommendations. - W.W
Appointment was for a 6 month follow-up for diabetes control. I asked for and received a flu shot. My wait time was minimal, doctor and staff were friendly and prompt. Appointment was made for next visit. Doctor suggested that I consider having the shingles vaccination, after checking to see if my insurance would cover the shot. - E.H
Great. They were very accommodating to my schedule. - P.S
Highly professional, very competent and extremely kind. Listens really well and explains clearly. On time! - D.K
As always the staff is very professional upon entering the office. The Halloween decorations made the site quite festive. In other words, is was welcoming for me. - D.H
Very short wait. Friendly staff. Dr. Gates was professional and pleasant. I have hard to hit veins, but the lab staff did very well. - Johnny S Loftis
Follow-up appt - R.W
As always, my experience was a good one. I always feel that Doctor Gates is challenging me to a healthier lifestyle. - K.L
Little buisy,but visit was good - P.W
I came in for 6 month check up and Urine was collected & Blood work was drawn to check Glucose levels & to check kidney function. Also got a flu shot. Great Care from Dr Gates & her nurse. - Nancy J Hobson
This was a follow up to some new medication and blood check. - P.W
Always a pleasure to see Dr.Gates her and her staff are angels among the living bless them for all they do. They helped me through some hard times and are always willing to go that extra mile.Thanks Mike Hutchinson - M.H
First of all...I love, love, love Dr. Donna Gates! She is everything I could ever want in a Doctor! She is very professional and she really listens to any problem/s I may have and if she can't fix it, Dr. Gates will send me to a Doctor who can. She is that great! Also, Dr. Gates nurse was very professional and friendly. I liked her. Everyone at Eagles Physicians (staff) were friendly and did their jobs great. Scheduling my next year's wellness examine was easy. Made that appointment on the day of my visit. Treatment results: I was called the very next day. And the wait time was no problem at all. - W.B
My visit was follow up to a trip to the emergency room. As always,Dr. Gates listened carefully and was very thorough. She is the best doctor I have ever had. - A.C
Excellent! Quick, to the point and my needs were met. - A.S
It was positive. The assessment was thorough and my condition improved. - M.E
I'm very happy with the service that I got. - W.S
Dr. Gates has been my primary care physician for many years, and I am very pleased with the excellent level of care I have received. I especially appreciate the time she takes to answer my questions. Other considerations, such as wait time, facilities, staff interactions, and scheduling ease have also been excellent. - A.H
Annual checkup went ok - T.V
THE OFFICE STAFF AND DOCTOR GATES ARE ALWAYS NICE AND NEVER MAKE YOU FEEL RUSHED. THEY LISTEN TO WHAT YOU NEED AND TRY TO HELP GET YOU THE BEST RESULTS POSSIBLE. I RECOMMEND THIS PRACTICE TO FAMILY AND FRIENDS WHEN OTHERS ASK ABOUT NEW DOCTORS. - D.B
My most recent visit was for an annual physical. The staff was friendly and punctual. I have been a patient of Dr. Gates for 20 years, and I have continued this connection (including the this visit) for several reasons: She and her staff are welcoming. She listens to me! She educates me about latest info on medications. She is cautious about prescribing antibiotics. She is compassionate. - Beth I Davis
Experience was good. Appointment scheduled that morning expeditiously. Dr Gates and all staff were courteous and professional. I felt listened to and that I was given a complete examination regarding my illness and a good explanation of what was done and what to expect. - John P Shobert
Dr. Gate's is one of the most approachable,knowledgeable,professional, Doctors I have been fortunate to have to explain and treat all of my chronic illnesses.Not only does she have professional and medical knowledge to treat my medical conditions, she also use her sense of humor to ease my anxieties.She is simply an excellent doctor and person. - Marjorie W Wingate
I have been with Dr. Gates for many years. She has always done her very best to help me with my health problems. AND she always laughs at my jokes. - M.Z
Excellent - D.S
Absolutely fantastic. She took great care of me and got me followed up with a specialist immediately. Would recommend her to anyone! - H.N
I needed to come back to follow up on a rash as well as do a fasting blood check for levels. Dr Gates and I discussed my health challenges and she encouraged me to do some things to improve my health which would eventually improve my quality of life. - P.Wallington
I did not have to wait long, less than 5 minutes. Everything went smoothly. Dr. Gates was not rushed and listened to my concerns. - L.G
My experience was good. Didn't have to wait long, the nurse was pleasant and the doctor came shortly after the nurse left. - W.A
very pleased - W.G
Had to have a form filled out for assisted living. Dr Gates and her nurse Mary Katherine are very personable with him and treat him with a lot of dignity. - James H Pate
Blood pressure re check. Appointment but not listed as I had been told but I was worked in after a short wait. Dr. was very informative and helpful with new blood pressure unit I had purchased. Over all, good visit. - S.S
A1C checkup appt:Dr. Gates is professional, and also friendly and easy to "talk too". She does not rush the patient and takes her time. She makes her findings easy to understand and is good to offer suggestions and advice as needed or requested.She's the BEST ! I have recommended her to family and friends. - K.P
Dr. Gates has been my doctor for over 25 years. She has always been compassionate and professional. Her knowledge is above par and I have always felt comfortable telling her anything, mostly because she listens and gives advice without passing judgement. - A.C
Follow up on a condition that has not cleared up. Was referred to a surgery center for further treatment. As always, I was treated extremely well. I was seen in a timely manner. The nurse and Dr. Gates were extremely attentive and professional. Most people don't enjoy a visit to the doctor, but Dr. Gates and the staff made my visit as stress free as possible. - Deborah B Printup
Was excellent, the nurse done an outstanding job with the personal attention she gave. - P.B
Mary Catherine, Dr. Gates' nurse, was wonderful; friendly, helpful, chatty, put me right at ease. Also efficient on all our phone calls. Dr. Gates was great, as per usual; answered all my questions, discussed what was on 'the agenda' for this visit and, as always, made me feel good about myself (but also reminded me what I have to do to keep healthy!). And then, blood work -- Dee and Sherry, both wonderful. They also put me at ease (I have tiny veins, so taking blood from me is usually a challenge for both patient and nurse). Needless to say, it was done within minutes. Thanks to all at Eagle Family Med. @ Brassfield for caring about my health and well-being. All three of the nurses mentioned here deserve a raise!!! Take care of yourselves, enjoy the rest of this ridiculously hot summer and see you in 6 months! - S.R
I went in for my Wellness exam. I had some health concerns which were all addressed to my satisfaction and have referrals that will help take care of these issues. I was in and out in a very timely manner as well. - J.F
Excellent care by Dr Gates CCMA, Mary ..Always have great visits with Dr Gates. I was sent for X-rays at GSO Imaging and was called the next day with results .. Good experience with check in and out. - S.T
My wait time was negligible. Staff was courteous and friendly, while being efficient. Dr. Gates is always easy to talk to and knowledgeable. - L.F
I always have a good experience on all of my visits. Wonderful staff. - J.B
ALWAYS a pleasure to see Dr.Gates she is a joy even if I haven't been doing good with my diabetes. Everyone at the practice that I've come in contact with has been a professional on every level. Thanks for everything - M.H
I was seen quickly and treated with respect as well as a friendly greeting. Dr. Gates knew exactly how to meet my individual needs. She is so knowledgeable and always knows exactly how to help me. My experience at this practice was positive and I would not hesitate to recommend it to my friends and family. - Catherine L Shoaf
My wellness visit went well. Dr. Gates is always thorough and friendly. She has been my doctor now for about 17 years and I have enjoyed having her as my primary care doctor. - B.G
This was an early appointment which was a good time to go. All persons I encountered were most kind. Dr. Gates' assistant is most pleasant in asking questions and taking BP and temp. I have been with Dr Gates for many years and feel at ease when I have appointments with her. Dr Gates asked about my Doctor at Duke and I told her I had had a communication with a nurse and will follow up on that to find out if I will be going back for a 2 year check up there. This was my mid year check and I have a scheduled yearly check for January 2017. - Margaret G Swanson
As usual, Dr. Gates did a fine job dealing with this self described Curmudgeon. Her sensitivity to my need for conversation and for complete understanding of my medical issues is one of the reasons I keep returning to her for my yearly wellness exam and for any other issues that arise during the year. I really appreciate that I never feel like she is rushing through our visits and that she takes the time to cover all aspects of my physical needs, including checking in to see how I am doing emotionally; she has an excellent "bedside" manner that is deeply appreciated. I never experience a case of "white coat" fear with Dr. Gates. She is a jewel in the crown of Eagle Med, so keep her happy!! - Frank W Brainard
This visit was my regular wellness checkup. The checkup included Pap test beast exam and full lab test. Everything went well and I am scheduled to return in January 2017. Everyone is always very professional and curteous. - A.B
Dr Gates was welcoming, listened well and made me feel comfortable to talk about any issues. - A.S
My experience with Dr Gates was great. She is the most caring DoctorI've ever seen. She is never in a hurry, always takes her time with you and listens to you. Is she can't fix what's wrong she will send you to someone who can. She will not let you be in pain and not do something. I have been going to her forever and I love her to death, and I will never change. She's the greatest. - Phyllis A Hundley
My wait time before seeing Dr Gates was minimal. She answered all questions I had and ordered my prescriptions for me to pick up. I feel she diagnosed my problem correctly. I am getting better each day. - Donna K Smith
Visit was for a med check for a new prescription I began taking 3 months ago. Dr. Gates does a great job of following up on medications and my health. - L.B
very good experience. - E.H
I was checked in and taken to exam room on time[time of appointment]. Preliminaries were done by Dr. Gates's nurse. Dr. came in within a few minutes, listened to my complaints patiently. Decided on a method of treatment. It was a positive experience. - T.R
My visit with Dr. Gates was excellent; she gave me the time needed; fully discussed all issues I raised and provided what seemed to be sound medical advice. Overall visit with staff and nurse was also excellent. - L.P
Excellent service from this practice - R.F
Prompt, courteous. No complaints - D.N
This was my usual 6 month re-check with Dr Gates. Everything went well and I will return at the end of December for my annual wellness visit.Dr Gates has been my doctor for over 20 years and I am very comfortable with her. She has seen me through many things and I appreciate her kindness and caring manner. - J.D
I didn't have to wait long in the waiting room, examining room, to get blood drawn or to exit. - Diane L Mannella
I was easily able to make an appointment, was seen very quickly, given options for care. Once I decided on a referral to an orthopedic practice, that process took a bit of time to coordinate, but am overall pleased with the entire process. - G.H
very comfortable with Dr GatesShe was very professional and caring about my problemAlso, all other staff who were very friendly. They made me feel welcomed and interested in helping me. - R.G
All my appointments with Dr. Gates are excellent. She is a very caring Physician who always ask the right questions to better help with my illness and medications. The Eagle Physicians and staff are the best. I will never change.You guys are the best and I thank you for twenty plus years of good service. - Michael A Daniels
My experience was good. I never have a bad experience. Dr. Gates is always up front about my condition and always answer my questions. - Audrey T Swepson
I went to be treated for a cough and shortness of breath. Dr. gates listened to my lungs and said they were clear, but suggested I go for a chest x-ray. My blood pressure and temperature were taken and also my weight. - M.W
Thorough and professional. My blood pressure was slightly high and blood pressure medicine was started. I am glad Dr. Gates wanted to do something even though it was not dangerously high. My mother had a stroke and I appreciate her being aware and wanting to start me on something. - D.R
Very pleased with my doctor and the service at this facility. - N.D
Very professional, on time, and pleasant. - C.W
I was greeted in a friendly manner at the front desk, was taken back and examined by a nurse (weight, blood pressure) and was seen by Dr. Gates in a timely manner. I live in Jamestown and drive across town because I like Dr. Gates. She is professional, yet interacts on a personal level which makes me think she really cares about her patients. - D.P
It was very good and now I am feeling real good.. - L.F
Wait time was short both for getting back to the exam room and the doctor coming in. We had good communication while she answered my questions. I was also able to get in and out of the lab in a timely manner. - C.P
I came for a wellness annual visit. My experience was excellent from all points. I like it that Dr. Gates listens to me,to my concerns,and takes me seriously. She never makes me feel that my feelings are not valid, I trust her good judgment in trying to keep me healthy! - S.B
Dr Gates is wonderful. She was running late but because she takes time with each patient as needed. I have never felt rushed myself so know that's how she is with others. The staff is good about explaining that she's behind. No complaints! - D.B
My overall experience was excellent. - A.S
Pleased with appointment. - A.Long
I have been a patient of Dr. Gates for over 15 years. I find her practice to be five star. From the reception area staff to the nursing staff and the lab staff. when I have had to see another doctor in the office, I have received the same five star service. - Brenda D James
Called for an immediate appointment re: a possible infection. Could not get into my PCP, offered a dame day appointment with someone else. I liked her, too. (So far, I've been happy with all of the staff at Eagle.) Quick, easy assessment, full explanation, all my questions answered, good explanation of possible complication requiring immediate follow up , and the treatment cleared up the problem. What more could one want? - Marie Houck
This visit was for an annual physical. Dr. Gates is a remarkable physician. Always courteous, personable, and interested in listening to me as a patient. Everyone who works in the office is kind and helpful. Very efficient office. - Louise N Burroughs
Dr. Donna Gates is an exceptional physician. She is skilled, knowledgeable, personable, listens well and cares about her patience and her profession. Dr. Gates probably saved my life on May 9, 2014 when the staff worked me into her schedule. She quickly assessed my situation and contacted the hospital. The hospital surgeon performed an emergency appendectomy on my inflamed and ready to rupture appendix. I feel fortunate to have Dr. Gates as my primary care physician. - .M
I am very happy with Dr. Gates and her staff. - .C
I came by for a bi yearly drug check. Dr. Gates is always wonderful to listen and respond to my questions. She is an excellent doctor - Linda B Hensley
Always a good experience at this office. Been Dr. Gates' patient for years and have always been pleased. - Judith D Heath
6 month follow-up for Type II Diabetes. Everyone was courteous and interested in my condition. Very professional! - .H
I felt a cold coming on, which turned into a sinus headache. Dr. K was wonderful. He prescribed for me Advil Sinus and Decongestant - OTC. I was expecting an antibiotic, but this stuff worked wonders. He stressed that I take it according to directions (I think every 4 hours). I was feeling better that same evening. Thanks to Dr. K for treating my miserable symptoms when Dr. Gates was out and to all at Eagle for always taking care of me when I'm sick! You guys rock! - Sharon R Rothenberg
Dr. Gates and her nurse were prompt and well-versed in my case. Excellent service and visit. - .P
About 25 Years I have trusted my health care to Dr. Gates and staff. - .L
I have always like my overall experience I have when I come to the office. They have always been very nice on the phone also. - .B
I always have a great experience at Eagle Physicians and Dr. Gates, in particular. She listens to me and tends to my needs and takes care ofanything that is wrong at that time. She gives me good advice about my health and health related problems. She has been my doctor for a long time. - .W
this was a yearly wellness visit; had blood work taken; my interaction with all staff and Dr Gates were excellent; all my questions were addressed; I felt very comfortable and pleased in general - Margaret Lester
My experience is always timely and and informative.Clear understanding and points to remember and maintain are discuss. - .K
Always excellent. Reason why I've been a patient of Dr Gates for 30 years! Almost like family! - Philip M Straughan
Everything went like clockwork. I had barely sat down in waiting area when I was called back. Wait for Dr. was not too long, either. - .M
All aspects of my appointment were excellent. Dr. Gates is a truly dedicated professional, and wonderful doctor. - .R
Dr. D. Gates has been my primary physician for many years. She is an excellent health care provider. She listens, takes time and explains things well to me. She shows a genuine concern for my overall health. My over experience with Eagle Physicians has consistently been positive. - D.K
My experience was excellent. Dr. Gates is very personable. She takes time to listen and discuss any concerns I have about my health. Her office staff is always professional and pleasant. Scheduling appointments have always been successful. I am overall pleased with my experiences. - Douschka S Huntley
I was extremely pleased. This is the second time in a row that Dr. Gates has looked at a situation and called it exactly right! I'm very happy that she is my primary physician. - Lynn W.K
I love everything about this office. Dr. Gates is wonderful. The staff is great and gets you in and out in no time. - Julie .K
I've been a patient of Dr Gates for several years and have always been very satisfied with her care and professionalism. - Johnny S Loftis
I have been a patient of Dr Gates for many years. She has always been very caring and thorough. Her new nurse asst, Mary Catherine, is great. Wait times were short. All of my questions and concerns were addressed and answered. Follow up with lab results was quick. No complaints. Keep up the good work! - .L
My visit to Eagle at Brassfield was very satisfying as usual. Dr. Gates is easy to talk toand answers all my questions. Her nurse, Mary Catherine, is friendly and efficient...so is thelab. technician. - Helen C Kealey
Dr Gates is very through and she truly cares about her patients. The whole staff us very professional and friendly. - Juanita S Davis
I hope I did this CORRECTLY...lolAnyway, I was able to schedule the appointment with Donna Gates and got into see her quickly!!! which was a plus!The staff from the front of the house to the back were extremely nice, really NO wait.Today 3/10 I had a nurse visit with Diane who was excellent. OVERALL experience for me I would rate as a 10 on a scale 1 to 10, 10 being the highest. - Donna L Smith
I experience all staff to be friendly and professional. It's the cordial experience that I've come to expect from my visits there for many years now. I was originally referred to my doctor by a friend and have always been quiet pleased with my doctor's attention to my concerns and follow up referrals as needed over the years. I also appreciate the convenient location. I do not believe that Eagle has an after hours doctor on call system, however I do much appreciate and use the after hours Guilford College office. - .W
As always, Dr Gates is a very caring doctor and very easy to talk to. I am very comfortable with her and have confidence in the medical care I receive. - .V
Wonderful physician and great staff - Kathy H Dickson
I recommend this office to anyone who is looking for a new Doctor. My experiences have always been easy when having to come in for an appointment or if I need something from the my Doctor that is handled through the nurses desk. Love all the staff that I have seen and Dr. Gates is the best! - .B
Dr. Gates is always very responsive to my needs and concerns. - .H
I feel that my experience at the office was very satisfactory. I have referred Dr. Gates to family and friend and will continue to do so in the future. - Brenda D James
Dr. Gates always takes time to talk with me and listen to my concerns. She works with me to decide what would be the best way to handle any medical issues that need to be addressed. She is thorough and prompt with reports of any tests that have been administered. I feel very fortunate to have her as my doctor. - Jane Patterson
Dr. Gates was thorough in checking any health records. ALso drew blood and was prompt in calling with results. No problems with Dr. Gates or her staff. - .C
Dr. Gates is a very caring prpfessional. She is friendly and easy to talk to and explains in layman terms. She does not make you feel rushed or just another number, but a patient to whom she truly cares about. I am so glad that she is my doctor. :) - Katherine W Paschal
While I've been seeing Dr Gates for several years for my blood pressure and thyroid, this was the first overall physical I've had done. She was her usual kind self, explaining everything as we went thru each step. Dr Gates is good about offering suggestions on things I could do to help my weight issues. - .W
Pleasant Professional and Practical - Larry Henderson
I really appreciated the time she took with me and was very patient with my children being there with me. - .M
Overall excellent experience. Fast lab results phoned in to me and on the webb site. - .W
Took me the same day I had a problem - Nancy M Donnelly
The nurse review and confirmed stats on file and was very thorough. Love dr gates and was very thorough. Was the first year to have a complete exam with Dr Gates comfortable with her professionalism .. No need to continue with my Gyn and stay with only her for everything - .L
I came in for my yearly physical. Since my weight had increased Dr. Gates gave me a copy of the DASH eating plan. Since my BP was up from last time, we scheduled another visit for two months from that date to see if it was a fluke or if it was becoming a problem. After my labs came back, she said she would also recheck kidney function. All in all it was a good visit. - .L
I was called back to discuss my bone scan. Dr Gates gave details of the scan and expressed the need for me to go on Alendronate Sodium 70 MG TAB. She explained possible problems but also the possible good results from the use of the medicine. I made the decision to give the RX a try and hope for the good results. I have taken the medicine once on last Friday and will use Friday as my day to take the medicine each week. - Margaret G Swanson
Nurses are thoroughaving and cheerful. Love, love, love my doctor. Front desk staff'a attitude has improved over the years but still rarely smiles when patients check in. - Patricia L Holland
My annual physical with Dr Gates was excellent. Everyone was very helpful, very attentive and courteous. - Doris A Newton
I've been a patient of Dr. Donna Gates for many years and have always been pleased with the professionalism, courtesy and cleanliness of the entire staff and office. I am pleased to see the practice progress with technology in knowing my entire medical history with all physicians I have seen within the Eagle network of doctors (this is really helpful). - Wanda D Willis
My regular Dr wasn't available but they worked me in with Dr Gates with very little wait time. - Todd Walker
I have been a patient of Dr. Gates for many years. The office staff is very friendly and personable. The office is aesthetically pleasing. Appointments are seen within 20 minutes of arrival. Dr. Gates always excels in listening to my concerns. Her experience, knowledge, humor, and patience have always exceeded my expectations. - .S
I always receive good care from Dr Gates - .L
I have been a patient of Donna Gates, MD since 1990. I have always found her attention to be well founded and directed. I have been pleased with the care that Dr. Gates and the staff have provided. - Patricia L Smith
Very professional - .A
Dr. Donna Gates is a great physician! She's professional and welcoming. She takes the time listening to your concerns and provides answers and suggestions that really, really work. The entire Eagle Brassfield team are on top of their game. Highly recommend making an appointment with them if you're in need of medical services. - .S
Went for a physical - went well. Dr. Gates is thorough and genuinely interested in my welfare - she is a good listener, explains things and has been my doctor since the 1990's - and will remain her patient. - David A Cook