Heidi is a very nice and professional, she took the time and explained the importance of the massages, love her work, and a good attitude.
Dr. Durgin, has a great bedside manner, takes time to explain, and answers all your questions. I would recommend him to anyone. And staff was very helpful and nice!! Thank you.
TtHe entire office and nursing staff made me so comfortable and relaxed! Would recommend Dr. Durgin everyday!
I came in for labs/blood work and checkup on progress from last visit. As always I love the staff. Everyone is always wonderful-smiling and helpful. Wouldn't go anywhere else:).
Great customer service awesome staff, great doctor.
Very informative.Explained things well. Highly recommend.
Quick and informative.
It was good.
Great appointment. Very well explained.
Great experience. Very informative.
Very good & efficent.
Doctor was very knowledgeable of my medical needs and required procedure.
Very friendly overall.
It was a good experience on time and didn't take long.
It was one of the most great experience I ever had in a doctor visit!
Was quick and easy.
So far so good Awesome staff looking forward to this journey with everyone.
Excellent. Very professional.
They were very pleasant and made feel very comfortable.
Very nice. Staff is very nice. The wait time was a little lengthy but not bad.
Great experience ..staff was very helpful and efficient.
It was good. They were very helpful and knew what they were doing.
Professional, friendly and was made to feel like part of the family.
My experience was nothing short of amazing. Martha was personable and made me feel comfortable and like she truly cared.
Dr. Durgin and his entire staff have been great every time we have seen there. Very blessed to have them taking care of me.
Very pleasant environment. I feel blessed to have Dr.Durgin as my Surgeon. He did an excellent job on my Laparotomy which was about eight years ago.
Great! Dr. Durgin has been very helpful through my hospital stay and now with my follow up appointment. I was given options and told what can be done to further complete my problem. Very pleased with my care.
Enjoyed how simple and informative Great place.
She was very nice and very understanding and made me feel very welcome.
Prompt and comfortable.
The nurses were very professional and courteous. The doctor communicated clearly and precisely the information he wished to convey, along with pictures. Hopefully future dealings will follow the same pattern.
I trust dr Durban an he explains everything in detail.
Basin Surgical is the best place, providing the greatest customer service experience. Martha Ramos and the staff are very thorough and attentive. Thank you Basin Surgical!
Good bedside manner, knowledgable.
Dr. Durgin was extremely helpful and proactively engaged in my care. He was very thorough in his explanations and always made me feel at ease.
I love the way she goes into details and explains everything.
Happy finally had a dr that listened to what I had to say thank you dr. Durgin and staff very pleased great attitudes.
Good experience, very informative, I will be coming back in one week,.
Experience was great. Doctor was professional and friendly.
Very pleased. Short wait, very efficient. Dr. Durgin is very pleasant, and answered my questions very well.
I've always been self conscious about certain areas of my body and decided to go in for a consultation at Medical Spa. The staff gave me all the information I needed to make the best choice as to the results I would be happiest with. I decided on liposuction and fat transfer to breasts. The staff made me feel comfortable and assured through the entire process. And Dr. Durgin did a beautiful job at giving me the results I needed! I cannot believe the impact this had on my life. The tummy pouch I had from carrying 4 babies is gone, saddlebags gone, waist is tiny! My clothes fit better, and my energy and confidence levels are higher than I ever thought possible for me. I highly recommend Medical Spa, especially Dr. Durgin and all of his staff. A huge thanks to all of you for helping me through this truly life changing experience!!!
Fast, friendly, and very thorough!
Came for a referral. Martha was very friendly and knowledgable and relates on a personal level.
Very pleased with all staff. No wait time for each visit. Procedure went well and healing very well. Extremely pleased. Amazing friendly staff.
It was great!! Best I've ever had.
Well check visit with excellent care!
Dr. Durgin was very thorough and friendly. He was very good about explaining the procedure and side effects.
Excellent service. Martha is awesome!
I had an awesome experience. Everyone was great & helpful. I will definitely be returning.
Friendly staff Dr was very informative answered all my questions In all from reception to nurse to dr it was a professional and friendly atmosphere.
Dr durgin was very nice and detailed. Office staff is very polite as well.
It was awesome. Everyone in the office was great.
A semi schedule mess up at first but accommodated me very well. Great amazing staff! Took care of me!
It was very good experience. Martha spends time and listens which is a great switch. Very happy with my experience. Thanks.
Had my second Thermiva today and enjoying the benefits. Also Chrissy answered all my questions about recent blood work and sent on my way with a hug. The ladies at front desks always glad to see me and take care of what I need.
Very happy with my visit.
Dr Durgin and his staff made me feel very confident that I chose the best Dr for me. He took the time to explain everything and was never in a rush. It's a great place to have a cosmetic procedure.
My experience and medical attention has been beyond my expectations. I have been greatly satisfied. I will most definitely recommend to friends and family.
Every one is so kind and opened up options that they felt were good for my health and thanks to them I have dropped over 5lbs in 2 days.
I wanted Botox to celebrate my Birthday. Chrissy was so easy to speak with and made me feel so comfortable. One week later, my results are amazing!! I will be going back shortly for lip fillers. The ladies at the front were helpful and answered a few of my questions about the additional services provided at Medical Spa of Midland.Highly recommended.
Today was the best experience I have out of the 4 times I've had this procedure thank you taking such care of me. Y'all are wonderful.
Dr Durgin, Chrissy, and the staff at Medical Spa are always caring and courteous. I get my hormone pellets and all my medical there.
Absolutely Amazing Work Staff Overall Experience!!!!!
Overall Experience Awesome.
Staff is amazing! They make sure to take their time with every treatment. I highly recommend this spa!!
Love all the services they offer! The staff is very friendly and I couldn't be more happy about my results! I would recommend the Medical Spa to anyone who wants a change whether it's a little or a lot!
Staff is very amazing & helpful, they go over & beyond to make you feel welcome. I have had different services & all was the best work... Overall excellent in my book! Highly recommend this medical spa wouldn't go anywhere else !!!!
Beyond what I expected best thing I've ever done bedsides having my babies!!
Came for pellets. Wonderful staff! Crissy is so amazing as well.
Doctor and staff were very friendly, and helpful. Lipo and fat transfer to buttocks and breast!!! Loving the results!!!
Great visit! Pleased with thorough questions.
Doctor was friendly and appointment went smoothly.
Staff was kind and capable. Wait was not long.
Fantastic! Compassionate staff who are concerned about your health and you as a person. There is a desire to work with patients to further the care of their health which is hard to find these days! Extremely happy to have found this office.
Very informative and straightforward.
Love the office. Every staff member is excellent.
Fantastic person, very helpful and informative.
Very nice staff, I like it.
Very professional, very friendly. Made me feel comfortable.
Experience was very good. I felt that Dr. Durgin was very attentive and understood my needs with appropriate course of action.
Everything was very professionally handled, courteous and friendly.
I felt like I was important. Answered all my questions.
Great. I like him and trust him.
Good first visit.
Great visit was very informed on the questions I asked and what would happen.
I had my tummy tuck Oct. 3rd. I can say it is a challenging recovery but the most rewarding. I have never felt this happy and confident about myself. I am so thankful I chose Dr. Durgin for this procedure. Regards, SG.
First time patient. Very good overall experience.
Very professional and thorough. Treated with respect.
I felt super comfortable with my consultation. All of my many questions were answered so clearly. Staff is super nice and welcoming. The discounts on procedures are very exciting!
Excellent care and friendly staff. Dr.Durgin answered all my questions in detail. He was completely sympathetic and compassionate with all my concerns.
I am a referred patient, I can see why Dr. Durgin is highly recommended. Wait was hardly any time and him and his staff are caring. He is great!
Very good experience.
Best care and staff...EVER!!
Dr Durgin is very thorough and listens to patient well.
Great place to be treated . Staff was great . Martha and dr Durgin were awesome .
Amazing service. Staff members are fantastic.
Excellent attention, very friendly, professional staff. Very thorough and comfortable exam.
It was great I like her very much.
It was very pleasant.
Dr is good n very polite.
Very courteous and professional.
Awesome!!!! Dr. Durgin is the best! Just love him and he is genuine about wanting what is best for his patients!
Very stratified with dr Durgin & the way he runs his practice.
Office staff very helpful and kind. Dr Durgin explained everything very thoroughly. Left as ease with surgery scheduled.
So happy with this Dr.Durgin he was so patient to answer all of our questions.
Very good! Friendly and professional.
Good, quick and easy.
Great! Very helpful and informative.
It was great, everyone is very nice and helpful.
Wonderful, very friendly staff and thorough visit.
Nice environment,pleasant staff Would recommend.
Friendly and thorough.
Everyone is welcoming and awesome.
Very helpful and explained everything completely.Friendly staff!
Very helpful and explained everything completely.Friendly staff!
Loved everything. Dr Ramos and staff are professional and friendly.
Dr Durgin was very polite and explained everything in detail. Will be seeing him again on Thursday 9th.
Very nice, great service.
Excellent staff!!!!! Martha does an excellent job!!! Great listener and provider!!
Dr. Durgin and his staff are amazing. He has an excellent bedside manner and really seems to care. His staff are friendly and helpful. Basin Surgical is a breath of fresh air for the medical community. I will be recommending Dr. Durgin and Martha Ramos to all my friends and family. I was pleased that I can come here for all my needs. Primary care, colonoscopy, surgery, bioidentical hormones, weight loss, and the list goes on. The regenerative and cosmetic procedures are my next stop. Thanks Basin Surgical.
The staff and Dr Ramos were so helpful and nice. I will definitely be coming back for future Dr Appointments.
Really nice friendly.
Martha is very thorough and very kind. I love that she took so much time to discuss all my concerns.
Martha is awesome! The office staff is friendly and helpful.
Fast, efficient, professional yet personal as well.
Excellent service, friendly folks. Doctor Durgin did an excellent job.
It was very comfortable.
Great, professional service.
Very nice polite thorough and pleasant.
Came in for thing in my mouth and Dr. Durgin removed it in the office with issues. Very happy!
It was great, Dr Ramos explained in detail what I needed. She took the time and I didn't feel rushed,.
Dr Durgin is the most knowledgeable medical advisor I have ever had. His office staff is so welcoming and patient, it makes dealing with medical issues painless.
Was treated very kindly since I walked through the doors. Doctor and nurse both made me feel comfortable! Great experience overall.
Great, very thorough.
Wonder service. Called at 8 to make an appointment and was done with my visit by 915. Wonderful staff. Martha was attentive and caring to my visit. Will spread the word.
Was very helpful. Answered all questions we had. Got us back on track with everything.
Wow!!! Loved the personal attention and interest!! I'm so glad to be part of this new practice.
Nice easy going.
Very good and informative.
Two children had appointments, was very good and physician was very knowledgeable.
Got in for appointment fast and no wait to see the doctor. Would definitely recommend to everyone.
Great experience with dr and staff.
Quick and easy.
So far so good everyone was fabulous.
Good and clean great people thanks to the staff.
Martha Ramos was absolutely wonderful. She was so compassionate and really seemed to want to help with my hormone issues. I appreciate her listening and feeling like she really took the time to work with me.
My experience was very good.
Great. Everyone was very friendly and helpful.
Great experience with a very friendly staff!
Short waiting time, very professional.
I had a very good experience with both office staff and nurses, as well as with Dr. Durgin. They were all very kind, personable, and professional. I will definitely be bringing my family to see them in the future.
I had a great visit. I was able describe my symptoms to the doctor and my current situation taken care of. I will and would recommend anyone to his services.
Martha spent time with me. It was great to have a provider that cares!
Excellent experience. Very pleased with Dr. Durgin & his staff taking great care of me before, during and after the procedure.
Wonderful staff. I appreciate Dr Ramos and staff.
I had a very positive experience at Basin Surgical. Nurses and office staff very helpful. Dr. Durgin was kind and very professional. I trust him and the rest of team to take care of my whole family and plan to be back soon.
My experience was very positive. Everyone is so nice and caring.
Awesome. Staff were very friendly. Dr. Durgin is very caring and knowledgeable. He explains the procedures in layman terms so I can understand . The office is very clean and relaxing. Check in time was quick no wait time for the doctor.
Awesome staff. Made me feel really comfortable.
Wonderful, all staff was very helpful. I was seen quickly and Martha did not rush when seeing me.
It all went very smoothly and they were quick. The doctors a very nice and informative.
Easy. Fast. Thorough. Thank you!
Very caring and explains the procedure in terms that are easy to understand.
I felt like God had touched us. My 7 yo son ruptured his appendix and the care and love he got was amazing. Dr. Durgin was able to perform a minimally invasive surgery without having to open him up. With excellent after-care he is a healthy boy today. (tears as I wrote this).
Review by SMS.
I have been to other surgeon's offices and after my visit at Basin Surgical-- I will never go back. I am a patient for LIFE at Basin Surgical. The staff are friendly and wonderful. The waiting room is gorgeous and relaxing. Dr. Durgin is the most caring and compassionate surgeon I have met. His surgical skills are amazing. He has treated members of my family in the past and they all rave about him. I am so excited that they are also seeing primary care- I am going to bring all my family members to Basin Surgical to see Martha Ramos, FNP. Thank you for coming back to Midland Dr. Durgin. And thank you for your service.
Office staff very professional and I was very happy with my overall experience.
Very well taken care of. Friendly & supportive service from everyone.
I enjoyed the thoroughness of the visit, he explained how he was going to proceed, what I can expect after Surgey. His kindness and professionalism surpass many medical offices I've been to before. I will recommend Basin Surgical to all I know!